Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach


Our guests reviewsIBEROSTAR Tucán

  • Linda says: 9 months

    buffet was terrible!! need to improve the entertainment, cartoon caracters for the adult show??

    "Love this hotel, I have stayed here numerous times thae grounds are beautiful, rooms clean and comfortable. Beach is beautiful, pool fantastic, new chairs around the pool is a huge improvement!! Specialty restaurants are unbeatable my only real con is the buffet, I can usually find something to eat I am not a foodie by any means but this food was just plain terrible. no variety at all, thankfully they have a pasta station or we would have just had bread for dinner. two nights in a row they had meatballs, no fish and only had lettuce, tomato and croutons for a salad bar. Where is the Jicama?? cucumbers?? corrots?? very dissapointed in the buffet as you can see. and also entertainment?? cartoon caracters for an adult show??? really???"

    Rating: 8,0
    View moreHide
  • Mandy says: 9 months

    I would recommend this hotel to everyone! Im sure I will be back in the future!

    "This hotel was amazing. We stayed 2 weeks and it was awesome. The pool was clean, huge and never too busy. Food options were great and the a la carte restaurants were very good. Steak house was my favourite! Rooms were clean and simple, bed a little on the hard side. Location was perfect, 5 min cab, 45 min walk into Playa Del Carmen. Shops located just down the street and the ocean view and beach was beautiful. We were never bored as the entertainment staff was spectacular! During the day every half hour were different activities from Yoga to Zumba, water basketball and special events around the pool. In the evening the theatre was open and we went almost every night! My little sister is 14 and loved to go watch the show then dance to the live band. Within the resort there were pathways with different wild life just hanging out. Monkeys in the trees, peacocks and iguanas just chill in out. "

    Rating: 10,0
    View moreHide
  • Martin Renaud says: 9 months

    very very good

    "all is excellent ewa at the reception is very nice and michaela in bar to loby is very nice the restaurant italian and japoneses is very good in 2011 im going iberostar paraiso maya and this year iberostar tucan queztzal and my next vocation im going iberostar again. its my favorite hotel , good animation for the kids . scuse for my English , i speak french"

    Rating: 10,0
    View moreHide
  • Cindy says: 9 months


    "The resort Tucan was very nice resort. Rooms are nice and big. The food was just average, nothing to brag about. I will say the steak house restaurant was the best we had there. My huband ordered me a birthday cake and that was awesome!! Would go back again."

    Rating: 7,0
    View moreHide
  • Ssradz says: 9 months


    "The staff was amazing and the resort was very clean. This was our first trip to Mexico and the Iberostar made it a wonderful experience and we will be back to Mexico and the Iberostar Resorts."

    Rating: 10,0
    View moreHide
  • Brian Mathison says: 9 months


    "Pool was a little cold. A lot of walking for our elderly mother. We were there for a wedding. Beautiful service. Everything was well done. Staff at desk, cleaning, restaurant, bars and buffet were wonderful. "

    Rating: 8,0
    View moreHide
  • Larry says: 9 months

    yes I would return

    "great resort and great beach....the food was a little off but not a big problem...staff were better than good"

    Rating: 9,0
    View moreHide

Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 713-676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)