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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, holidays in Playa del Carmen
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IBEROSTAR Tucán

Our guests reviewsIBEROSTAR Tucán

  • Montane Sharon Anderson says: 8 months

    We love the location, friendly staff

    "We enjoyed our stay and probably would return again. What concerned us was the dress code for the restaurants. The beach lunch area, we saw women in thong bikini, men bare chest, bare feet. If there are rules then it should be enforced. It was a real turn off when you followed a lady thru the line with her butt hanging out. At the a-la-cart, it says men in long pants, that doesn't mean jean blue cut offs etc. if that are your rules please enforce them."

    Rating: 8,0
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  • Mats Persson says: 8 months

    very good

    "It was in the hole a very nice stay. All the staff in every place very serviceminded and nice!"

    Rating: 10,0
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  • Jerome Schmidt says: 9 months

    Wonderful time for our family of twelve people. This was our second trip to Iberostar Tucan and we will hopefully return another time.

    "Great time."

    Rating: 9,0
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  • Ken & Christine Barnes says: 9 months

    Can't wait to go back

    "Our 19th stay at this hotel. We cannot praise the staff highly enough, the hotel & location are amazing but it is the staff who make it perfect. Thank you for all your hard work."

    Rating: 10,0
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  • Kevin Sturgeon Falls, Ontario says: 9 months

    Outstanding vacation

    "We travelled to the Riviera Maya from 1 - 15 Dec 2013, the same time period we usually travel before beginning Winter activities at home. The hotel in our opinion was outstanding. The service was excellent and the staff extremely friendly. The Hotel is actually two hotels combined together and it doesn't matter which side you stay on (Tucan or Quetzal) because the amenities are the same. Same wonderful beach, same a la cartes, same pools and entertainment. They do have separate lobbies though. Our room was on the Tucan side in building 11, within meters to the beachside buffet, the beach and the pool. The beachside buffet was good for breakfast and lunch and snacks throughout the day, but the main buffet provided more dining choices. The food was very good and plentiful. We went to 5 A La carte dinners during our stay and while they were all very good we thoroughly enjoyed the Steak House and the Italian Restaurants the best. The rooms were comfortable and very clean without the musty smell of some tropical environment hotels. Some/many people find the beds too hard but it was just right for me. There is plenty to see from your room and the whole resort is alive with different wildlife that roam freely. Plenty of picture opportunities. The beach has plenty of Palapas for shade and if they run out you can get beach umbrellas from the towel center. The Hotel is about a 30 minute walk to the town of Playa Del Carmen though the Hotel Zone and there is a little plaza with gift shops and a Starbucks about 5 minutes away. You can rent a bicycle with a lock for a small fee for 3 hours and go into town or take a taxi for about 7 dollars. Overall the hotel was excellent except for the lack of free wifi. "

    Rating: 9,0
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  • Bella Bronchtein says: 9 months

    very good

    "everything was very great!"

    Rating: 10,0
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  • Dede Besch says: 9 months

    My favorite beach in all of Mexico!

    "We loved the resort. The jungle atmosphere was beautiful, the beach excellent and the staff was outstanding. The only two suggestions would be more food options at the buffet. They repeated everyday. The other suggestion would be to keep the bar by the ocean later at night. However, I would highly recommend your resort to others "

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)