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Iberostar Hotels & Resorts
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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach


Our guests reviewsIBEROSTAR Tucán

  • Dennis Lawler says: 8 months

    We would recommend you resort to others.

    "It was a great experience. The setting and the design of the main building was so unique and interesting. We loved the beautiful landscaping and décor. We thoroughly enjoyed the monkeys, peacocks, birds and other animals. In how many hotels would you find a ponds and waterfalls. You felt that you were truly somewhere special. We have just a few suggestions that might create an even better impression. We had a very dented and stained lamp shade in our room. It is surprising that it had never been replaced. The drinks were weak and a little inconsistent in flavor. The Hacienda Restaurant left much to be desired. We felt they wanted us "in and our" as quickly as possible. The other restaurants were great and the food was very good. We had a wonderful time and would consider coming back. Thanks for a great vacation."

    Rating: 10,0
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  • John Lally says: 8 months

    I used the gym, beach and water aerobics, and scuba lesson. My wife used the spa, beach, water aerobics, Zumba and scuba lesson. We will probably try more activities next time.

    "We had a marvelous time at Iberostar Tucan. We will recommend this to friends and hope to return with them or our children and grandchildren. The food was good and the nightly entertainment and daytime activities exceeded our expectations. Only 2 constructive criticisms: 1. Our room was not serviced one day, even after we called in late afternoon; 2. Upon returning home my CPAP machine has retained a musty odor. I know there was considerable smoking at the resort and I wonder if our room had had smokers, with air filtration applied afterwards. My suggestion would be to retain some rooms as strictly non-smoking. I've had to order a new CPAP mask to replace the other one."

    Rating: 10,0
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  • Manon Bonneville says: 8 months

    oui et j espere bientot

    "Tres belle semaine.Belle plage bonne nourriture serveur et personnel tres courtois "

    Rating: 10,0
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  • Peter Cross says: 8 months

    Excellent choice

    "A first class hotel in a wonderful setting, next to a super beach and jungle areas with wild animals. The choice of restaurants was good and the quality of the food excellent. What was especially notable was the care and professionalism of the staff. "

    Rating: 10,0
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  • Steven And Kristi Vanhook says: 8 months

    Great rooms and service, poor food

    "The hotel was great. We loved being so close to the beautiful beach. The only thing that should be addressed is the food served at the hotel. We can't say anything else but disappointing. From breakfast to lunch and dinner there wasn't anything that we would call great. It was pretty much the same food day after day and extremely bland. The hotel and the service would make us come back but we aren't sure we will due to the food. "

    Rating: 8,0
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  • Steven And Pauline Kershaw says: 8 months

    fabulous holiday, came home totally relaxed, everyone made our stay an absolute pleasure

    "everything was fantastic, cleaners, bar staff, the animation team was so energetic and friendly, the lead singer let them down slightly he was a bit flat. the only minor gripe was that the food was not quite hot enough, everything else was fine,the variety and the way it was cooked and presented was lovely."

    Rating: 10,0
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  • Kim Miedema says: 8 months

    "Our group of four talked and rated each piece. - the overall was a 7. the Beach definitely a 10. the sand is beautiful, activities fun, waitress service very nice to have. The Resort grounds are absolutely beautiful and the animals and birds are a special addition. The Staff had a great attitude and was very energetic and fun. Mauricio and the boss Joele had energy to envy!!! it was amazing that Joele had 5 languages down.. The food and alcohol was a bit of a disappointment. Things didn't seem to go together at the buffets. not much to put on salads.. once we had no choices! lettuce with lettuce. i had one Banana daiquiri. (normally very good by the way with the fresh bananas) that was sour, like they did a margarita in the blender and forgot to rinse it out first. YUCK and the fruity drinks were hit and miss - sometimes good and sometimes too icy and not blended well. the regular rum was horrible.. had to remember to ask for Bacardi each time - sometimes it was and sometimes not. Liked the specialty restaurants.. enjoyed Japanese, steak house tropical and loved the Italian Lamb chops! yum! THe lobster to shrimp switch at the Tropical did not sit well with my husband. Pasta bar - needs a white sauce, chicken and meatball and assorted types of pasta choices in my opinion. Why is the pool so deep? i liked it but I am 6 foot tall. friends didn't go in with me. The pool is beautiful though! All in all loved the trip.. we had perfect weather and a good time."

    Rating: 7,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)