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Iberostar Hotels & Resorts
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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach


Our guests reviewsIBEROSTAR Tucán

  • Andy From Kelowna says: 8 months

    First time at a Iberostar chain hotel

    "We stayed in the Tucan/Quetzal from Feb 19 to 26 this year and the food was great, rooms were clean, and staff were friendly. Just like we hoped. The beach is amazing as is the water. I saw a lot of people on Tripadvisor complain about the same food day after day but this was not the case. There is the main staples like hot dogs and hamburgers there every day but to that they always had a large variety of different meats/meals available. I had something different to eat every day. We did get bugged a bit by the staff selling massages and parasailing (probably 10 times each per day while at the beach). If I ever book another all-inclusive it will be with Iberostar."

    Rating: 9,0
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  • Robert Brenneman says: 8 months

    Very good

    "Overall stay was very good. The service in some areas could have been better. The poolside dining area at lunch time was understaffed. The beach server(Ofelicia ??) was the best I have ever seen. Fast and very courteous the entire week. The entertainment staff was excellant. The magic show was great, but the rest of the shows were just ok. We would stay here again in the future."

    Rating: 8,0
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  • Mirek says: 8 months


    "To mój drugi pobyt w hotelu siedzi Iberostar. Poprzedni był Punta Cana i obydwa bardzo doskonałe.W przyszłości skorzystam z Państwa usług.Dziękuję :) Mirek z Polski This is my second stay at the Iberostar sitting. The previous one was in Punta Cana and both very good. In the future, take advantage of your services. Thank you :) Mirek of Polish"

    Rating: 10,0
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  • Dennis Lawler says: 8 months

    We would recommend you resort to others.

    "It was a great experience. The setting and the design of the main building was so unique and interesting. We loved the beautiful landscaping and décor. We thoroughly enjoyed the monkeys, peacocks, birds and other animals. In how many hotels would you find a ponds and waterfalls. You felt that you were truly somewhere special. We have just a few suggestions that might create an even better impression. We had a very dented and stained lamp shade in our room. It is surprising that it had never been replaced. The drinks were weak and a little inconsistent in flavor. The Hacienda Restaurant left much to be desired. We felt they wanted us "in and our" as quickly as possible. The other restaurants were great and the food was very good. We had a wonderful time and would consider coming back. Thanks for a great vacation."

    Rating: 10,0
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  • John Lally says: 8 months

    I used the gym, beach and water aerobics, and scuba lesson. My wife used the spa, beach, water aerobics, Zumba and scuba lesson. We will probably try more activities next time.

    "We had a marvelous time at Iberostar Tucan. We will recommend this to friends and hope to return with them or our children and grandchildren. The food was good and the nightly entertainment and daytime activities exceeded our expectations. Only 2 constructive criticisms: 1. Our room was not serviced one day, even after we called in late afternoon; 2. Upon returning home my CPAP machine has retained a musty odor. I know there was considerable smoking at the resort and I wonder if our room had had smokers, with air filtration applied afterwards. My suggestion would be to retain some rooms as strictly non-smoking. I've had to order a new CPAP mask to replace the other one."

    Rating: 10,0
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  • Manon Bonneville says: 8 months

    oui et j espere bientot

    "Tres belle semaine.Belle plage bonne nourriture serveur et personnel tres courtois "

    Rating: 10,0
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  • Peter Cross says: 8 months

    Excellent choice

    "A first class hotel in a wonderful setting, next to a super beach and jungle areas with wild animals. The choice of restaurants was good and the quality of the food excellent. What was especially notable was the care and professionalism of the staff. "

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)