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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach

IBEROSTAR Tucán

Our guests reviewsIBEROSTAR Tucán

  • Lesley Penry says: 5 months

    Would go again.

    "Fabulous hotel! Staff are wonderful! (Life guard is not very nice though-very authoritarian!) choice of food very varied, allways found something that was wonderfully presented and delicious. Site itself very clean and very pretty, the animals ( appeared well cared for) and lovely to see the wild animals roaming about the grounds-they wouldnt be there if they wernt happy! On the downside, if youre looking for some relief from the heat in the big clean pool-youre out of luck! Its like a warm bath! But on the whole experience, i would go there again."

    Rating: 9,0
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  • Barry Lomas says: 5 months

    Dont know what this means

    "The hotel is excellent, just a few points. Too many people around the pool area asking clients too scuba/ spa etc. The pool is rather warm, could do with a cool plunge pool as an option. "

    Rating: 9,0
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  • Margaretha Asp says: 5 months

    As allways a great holliday on an Iberostar hotel.

    "The best hotel in Playa del Carmen. The staff is the best, always smiling and eager to help. "

    Rating: 10,0
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  • John Elias says: 5 months

    Over all it was an enjoyable vaction. We would come back but would most likely stay in a different hotel.

    "It took us over an hour to check in and we were the only ones in line. The hotel needs air condition throughout the resort. Not having air condition in the lobby or restaurants is a bad idea. The reset of the staff was great and helpful. Beach was great. Activities were great. Food was okay. You should also have shuttle buses to local stores so the visitor can shop at cheaper prices."

    Rating: 6,0
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  • John Elias says: 5 months

    Over all it was an enjoyable vaction. We would come back but would most likely stay in a different hotel.

    "It took us over an hour to check in and we were the only ones in line. The hotel needs air condition throughout the resort. Not having air condition in the lobby or restaurants is a bad idea. The reset of the staff was great and helpful. Beach was great. Activities were great. Food was okay. You should also have shuttle buses to local stores so the visitor can shop at cheaper prices."

    Rating: 6,0
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  • Gray says: 5 months

    .

    "Our first trip to Mexico and we are ready to book for next year. The staff was great...polite, helpful, and ready to please. The accommodations were outstanding and the resort is beautiful. We felt it to be kid friendly and plan to take our girls back next Summer. "

    Rating: 10,0
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  • Barbara Lawrence says: 5 months

    Very enjoyable- saw lots of wonderful things. Enjoyed the people, very friendly and helpful.

    "Enjoyed my stay, good bed. There was bad odor in bathroom around toilet. Could have been odor from the water. The food was good--had very wide range of choices."

    Rating: 9,0
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- Closed Saturday and Sunday (12:00 AM to 12:00 AM)