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  • IBEROSTAR Tucán, Aerial View


Our guests reviewsIBEROSTAR Tucán

Abell says: 1 day

V. good

"Ala carte restaurants need to need to be reviewed. Restaunrant staff need to smile a bit more."

Rating: 8,0
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Christine Kerr says: 1 day

Very good

"Thoroughly enjoyed our stay. However, feel the rooms could do with being refurbished. Electrical sockets in bathroom were loose and not working but overall had a wonderful stay "

Rating: 10,0
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Gj says: 3 months


"Wonderful place. Excellent service - we were treated like royalty. Loved all the delicious food! We also enjoyed swimming and all the activities available to us. "

Rating: 10,0
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Very Pleased says: 3 months

Amazing vacation resort!

"Resort was beautiful! I loved the tropical feel of it with all the wild animals, waterfalls, and trees! The food was fantastic and te people had amazing personalities. The beach was gorgeous and clean and leaving the resort to go into town we felt safe to do so. I would go back in a heart beat! "

Rating: 8,0
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Annette S. says: 3 months

We willl return next year.

"The Iberostar Tucan is an excellent resort. The grounds are immaculately maintained. We loved the jungle environment in the middle of the resort. We love nature and were awed by the amount of varied wildlife that was present throughout the resort. All of the staff that we interacted were very friendly and helpful except for the waiters in the restaurants and buffets. The pool complex in huge and beautiful. The beach is the best beach that I have seen in the Yucatan peninsula. It is soft, powdery sand with no rocks, seaweed, shells or coral in the water. My only somewhat negative comment is that the buffet menu does not change much from one day to the next which makes the buffets somewhat boring. The ala carte restaurants also lack some of the elegance in service and menu selection that I have experienced at other all-inclusive resorts. However, the oriental hibachi restaurant, Bonsai, was by far the best I have ever been at both in the skills of the hibachi chef and the quality and amount of food served. All four of us also agreed that we loved the bar and pool waitresses at the pool. The alcoholic mixed drinks that we had were some of the best prepared we have ever had at any resort. I also experienced a slight injury and the guest services' staff was extremely accommodating to my care and needs. Our group plans to return again next year. We truly did love our overall experience at the Iberostar Tucan. Thank you!! "

Rating: 9,0
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Sabree From Jersey says: 3 months

Love it

"I lovvvvvveeeeeee Iberostar resorts the staff are friendly and very helpful andi like how they give you privacy and don't be in your face 24/7 !!! I would recommend to anybody and I will be back soon"

Rating: 10,0
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Badnews says: 3 months

Thank You!!

"Returned from another great stay at our favorite Playa del Carmen resort. Any problems that came up were minor and taken care of quickly and with a good attitude. Our 12th visit to this complex. Food was once again, excellent. Our group of 8 loved the Japanese restaurant. We also used to Italian restaurant and the steakhouse, both did a great job too. Best beach around and an awesome pool too. Can't wait to try the Iberostar in Puerto Vallarta! "

Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)