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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, holidays in Playa del Carmen
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Our guests reviewsIBEROSTAR Tucán

  • Sarah says: 4 days

    Love this resort

    "Beautiful, clean accommodations with helpful, enthusiastic staff that go out of their way to make your stay memorable!! Already planning my return trip:) "

    Rating: 10,0
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  • Dmytro says: 5 days

    Everything was good. I wish I would get more water bottles in the room on such hot days, and also wish that volleyball activity in the morning would start earlier to play in the fresh and not too hot air. Thank you.

    "Everything was good. I wish I would get more water bottles in the room on such hot days, and also wish that volleyball activity in the morning would start earlier to play in the fresh and not too hot air. Thank you."

    Rating: 9,0
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  • Guillermo says: 7 days

    I would definitely consider to come back. I had an overall great experience!

    "It was a awesome hotel with of great staff! Our family trip turned out to be an amazing one. Will come again. I believe the only thing missing was a lobby and buffet area with air condition. I would also like for the hotel to some how attract more single adults. I felt that there were more 18 year olds than adults in their mid to late 20's. If this could change iberostar tucan would be a top choice for me every time. "

    Rating: 9,0
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  • Dany Davidoff says: 11 days

    Looking forward to come back.

    "In general, we had an excellent vacation. Since last year we have noticed a few nice and thoughtful upgrades inside the rooms and all over resort. Thank you for installing hand sanitizes inside the restaurants. That's very important!"

    Rating: 9,0
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  • David Mitchell says: 12 days


    "Stayed in the Iberostar Tucan, Plyacar for 2 weeks in July 2014. The hotel would have received a 10 ranking if the rooms were freshened up, decoration wise. Apart from that, the hotel facilities, entertainment, food (restaurants & buffet choice/quality etc.), staff service/friendliness/helpfulness/care, hotel efficiency, general hotel ambience, beach, watersport activities, everything really, was of a remarkable high standard. I'd like to give a particular mention to the restaurant waiter & bar service. their service was of a particular high standard. My family of three concluded that it was the best holiday we've ever had. Mainly thanks to our stay at the Tucan. Thanks again to all the staff. We love Mexico & its wonderful people."

    Rating: 9,0
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  • Maria C says: 13 days

    Wonderful!! I would recommend this hotel.

    "I had a wonderful vacation at the Iberostar Tucan. The people were kind and service was wonderful at this hotel. Beach - perfect, rooms - nice. The only suggestion I would make is to have more of a "healthy" simple variety of food at the buffet. There was salad, but only fried fish and chicken with lots of sauce - nothing simply grilled (unless I missed it.) A suggestion would be to have a salad bar with more option - like chicken, nuts, shrimp. The native food was great, but after a week I needed a little more of what I usually eat. This did not affect the quality of my stay - I had a fabulous time and would recommend this hotel."

    Rating: 9,0
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  • Alex Sosangelis says: 13 days

    Very good, would come again.

    "Would like to state that our stay was better then expected. Service with a smile. We felt that servers concerns for us was genuine. Food was very good, all thought the a la carte restaurants were not really above the level of the buffets. We did understand that A/C was not available in all places, but would have preferred it outside of the hotel room. Not all a la carte restaurants were enclosed. Location was beautiful, jungle atmosphere was excellent. very clean. Would come again."

    Rating: 8,0
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Call Center

Ico_usa USA +1-888-923-2722 0

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)