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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, 4.5 stars hotel
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Our guests reviewsIBEROSTAR Quetzal

P,W.Comdron says: 5 months

Would recommend it to friends and would go again

"Excellent hotel in a good location. Really liked the wildlife roaming the hotel grounds. The food was good particularly in the buffet and italian restaurants. Staff were friendly and helpful."

Rating: 9,0
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Bruno Kraeuchi says: 5 months

Schade, dass in den Restaurant der Drescode (für Männer lange Hosen) nicht konsequent durchgesetzt wird.

"Wunderschöne Hotelanlage. Sehr freundliches Personal und diese machen einen sehr guten Job. "

Rating: 9,0
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Robin & Kim Lavoie says: 5 months

Great trip and wonderull staff !!

"Hotel is great and wonderful location. Bedrooms needs a refresh as this is our 3rd visit in the last 5 years. "

Rating: 8,0
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Oliver From Ottawa Canada says: 5 months

Wrote a long review on trip advisor but just wanted to say this is an absolutely great hotel. I highly recommend it. There is an amazing great beach, rooms and the staff are really the gems here. Food was very good and lots of selections. No long waits fo

"We had a great time and would highly recommend this hotel to anyone"

Rating: 9,0
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Florencia says: 5 months

Happy to be Back

"We liked it on 2012, and we still liked it on 2013. This resort gets a lot of frequent travelers. I met a family who has been back over 15 times! The hotel's facilities, staff and grounds are great. The star players of this resort are by far the beautiful beach and the jungle throughout the resort. My 3 and 7 year olds listed the animals as the best thing of our trip after the beach and playing on the waves, which are great for kids. My 3 year old wants to go back and see Mauricio (from the entertainment staff) and still sings the songs from zumba classes. The food is really good considering it is an all inclusive, I would not call my restaurant's dinners memorable, but they were definitely good. After days researching different resorts, I am glad we decided to return and save around $1,500 for the four of us by not staying at higher priced resorts. If you like luxury and great cuisine you could upgrade and stay somewhere else, but for my family it was perfect. Fun at the pool and beach with the kids, great ice cream kiosk, eight days of no cooking or doing dishes, and lots of umbrella drinks, need to say more?"

Rating: 10,0
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Richard E says: 5 months

very good. As usual food was excellent ans was all the service and grounds/beach.

"Would have ranked it a 10 but we had booked and confirmed into the Tucan back in August and when we arrived we were put in the Quetzal. When we complained we were told there were no rooms in the Tucan? Even tho wee booked 6 months ago. Front desk was no help. We had to go to the Apple representative the next day and she got us moved to the correct area. Outside of that the experience was excellent as it was the previous 2 years. "

Rating: 9,0
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Bob Templin says: 6 months

See above.

"We had stayed at the same resort twice before, but were disappoited this time. We were originally booked at Tucan, but when we arrived they did not have any rooms for us, so they moved us to the Qetzal side, which was fine, except the only building available was right next to the lobby. We said we would prefer to be further into the resort, but would stay there temporarily. After two days they moved us, but our new room had problems. The television didn't work properly and the shower temperature could not be adjusted. We notified the desk several times and the person at the desk was always very friendly, but nothing ever got fixed. We have stayed at several Iberostars over the years (Tucan, Qetzal, Cozumel, Paraiso Del Mar, Punta Cana) and have enjoyed them, but we will probably think twice before we book another one. "

Rating: 5,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)