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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, Standard Room
  • IBEROSTAR Quetzal, Lobby
  • IBEROSTAR Quetzal, Swim Up Bar


Our guests reviewsIBEROSTAR Quetzal

  • J P Jones says: 6 months

    Good hotel,excellent food and brillant exsperance staff.

    "Rated the food in this hotel better the the Maya/Lindo which we stay in January this year and would consider this property before the above. I thought the rooms needed an upgrade ie clock a couple of drawers beside the bed and defernatly free WFI in the reception area which other Iberostar hotels have."

    Rating: 10,0
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  • Steve Pagliarini says: 6 months

    We'll be back!!!

    "We were extremely pleased with our recent stay at your resort. The grounds & beach were immaculate. Our room was very clean and everything worked. The minibar was restocked regularly. The food in the specialty restaurants and in the buffet was outstanding. The staff was attentive and friendly. Bar service was also outstanding. I can honestly say I have nothing negative to say about our stay."

    Rating: 10,0
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  • Judith Norris says: 6 months

    Activities for everyone are good.

    "Wonderful resort to stay at. My husband and I have been coming to this area since 1984. Have stayed in the Iberostar Tucan&Quetzal at least 11 times. Something for everyone, children,couples,friends and family. Many improvements have been made. Softer beds, new lounge chairs. Buffet is good. However we were disappointed with the cook we had in the Japanese restaurant.Apparently you had trouble finding enough Japanese cooks and our table did not get the show the other tables in that restaurant did that night.Also our favorite restaurant, the Italian cancelled our reservation because of maintenance problems. We love the jungle and all the birds,animals and flora. We will be back!!! "

    Rating: 9,0
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  • .. says: 6 months

    Fantastic Hotel, excellent serive!!!

    "We really enjoyd our stay at Iberostar Quetzal, Playacar Mexico. People, staff very friendly, helpful , we really got the best service...The only thing we were not happy with , the food!! Luch was could say the same every day, 1-2 dish were different, pretty much the same, and dinner very much the same. For 14 nights we got really bored of the food.. Would recommend more various food.. Stayed before at Riu Tequlila, food was fantastic, and totaly different every day! But all together we had an excellent stay! Thank you"

    Rating: 10,0
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  • D Firth says: 6 months

    We certainly would love to return one day.

    "We have had the most wonderful stay in Mexico . The people in and around the hotel were more than helpful and so friendly we felt at home as soon we arrived . The facilities and food were amazing.Barbara and I would like to thank you all for everything."

    Rating: 10,0
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  • David Render says: 6 months

    loved walking in grounds admiring wild life food best ever with rooms top quality

    "Hotel fantastic service brilliant hoping to go again next year"

    Rating: 10,0
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  • Laura Ashley Raynes says: 6 months

    "Hotel was amazing , the staff the food everything was perfect Regarding the rooms , i think the Tv'z need more English channels as I thought out of 50 channels there was only 2 English Overall great experience in the rain Forrest the wildlife was amazing "

    Rating: 10,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)