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IBEROSTAR Quetzal

Our guests reviewsIBEROSTAR Quetzal

  • Jeremy says: 4 months

    Awesome resort. Very clean, great staff, great food. I would certainly stay here again! The only thing I would change is the evening entertainment at the mid level plaza. Really stupid shows which are more oriented to children and pretty lame. Would be ni

    "Awesome resort. Very clean, great staff, great food. I would certainly stay here again! The only thing I would change is the evening entertainment at the mid level plaza. Really stupid shows which are more oriented to children and pretty lame. Would be nice to have different bands playing rock, country, reggae , etc. for dancing in the evenings after dinner from say 8-11:30PM. If you want adult entertainment in the evenings you have to go into Playa. "

    Rating: 10,0
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  • René Peguet says: 4 months

    Exelente situation .Absolutly good experience for all.Je think one day return

    "very nice hotel food and ebergement."

    Rating: 10,0
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  • Bob says: 4 months

    Great resort with impeccable beach

    "The only thing that could have made our stay any better is a room without a view of the Rio's service bldg. and their parking lot. Every AM would be nice having a coffee on our balcony. "

    Rating: 8,0
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  • Ma Ma Tia says: 4 months

    Amazing

    "The hotel and staff were amazing and treated us so much like Family. They were energetic and excited each time you see a staff member. Everything was so clean and kept up, the staff worked hard each day to clean and refresh the environment. The shows were to die for, the best I have seen and I attend many Broadway shows. The dancers were brilliant. The waiting staff and chefs were friendly with great service and the food was amazing and fresh. The activities were so much fun and the entertainment staff was so kind, and I had a blast with them during activities and even just seeing them around the pool. The animals running around was so unique, watching Monkeys from our balcony was a lifetime memory. We will return and can not thank everyone enough for the great memories, the good times and the love we felt at the Hotel"

    Rating: 10,0
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  • Frank says: 5 months

    yes

    "Always busy had a great time. Excellent staff,great entertainment in Playa del Carmen Tucan! "

    Rating: 9,0
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  • Norbert Smid says: 5 months

    This was one of our best holiday, thank you for it!

    "This was a really enjoyable stay for us, the rooms are cleans and spacious, the position of the hotel is just perfect, the beach is wondeful and wide. We loved the food, the bars, and all of the staff were very kind with us all the time! The nature in the hotel was so special, we loved being along with the animals!"

    Rating: 10,0
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  • John Stewart says: 5 months

    Resume

    "Great resort, no complaints about the food or my room. Issues that bothered me were the volume of the entertainment music; it was far too loud, with the bass turned-up too much, even at the kids entertainment, so we avoided this abuse of our ears. The booming of music could not be avoided even in our rooms. Please do something about this. The thing that annoyed me the most was people saving seats in the shade around the pool and under palapas at the beach. For hours at a time seats were 'saved' with no-one using them thereby just wasting prime spots. In cases where seats are saved but those who saved them are nowhere to be seen, action should be taken to free-up the spots for the use of Iberostar guests who need them. I know this might be difficult to monitor but it partially ruined my holiday, seeing shade seats saved, but unused for a long time by selfish people. "

    Rating: 7,0
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