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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, Standard Room
  • IBEROSTAR Quetzal, Lobby
  • IBEROSTAR Quetzal, Swim Up Bar


Our guests reviewsIBEROSTAR Quetzal

  • Hutton says: 2 months


    "We had a great time. This hotel is very clean with a friendly helpful staff. The location is beautiful and food plentiful. Just about any drink you would want. "

    Rating: 8,0
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  • Sande' Belanger says: 2 months

    I want to suggest an extra poor bar maid would be nice at the pool. The Japanese restaurant would be better if they used low sodium soy sauce as it was a little salty. Otherwise, everything was great!

    "This was our 2nd trip to Iberostar Quetzal and we were greeted w/ a welcome back gift which was very nice. The staff is especially friendly and greet you every time they see you. I especially want to thank the Star Friends representatives, Laura, Carlos, Berenice, and Ari, who went out of their way to help us enjoy our trip. The food was good & the jungle is such a great asset. We are returning!!"

    Rating: 10,0
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  • Daniel says: 2 months


    "We stayd in the Iberostar Quetzal for 10 days , it was a wonderful experience and topped our expectations.The hotel staff and the entertainment team were amazing .Were impressed by the variety of drinks there was to offer . Food was also very good . My only criticism is that me and my wife did not find the Quetzal reception very friendly at all.Even the cleaners were much friendlier then they were"

    Rating: 9,0
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  • J P Jones says: 3 months

    Good hotel,excellent food and brillant exsperance staff.

    "Rated the food in this hotel better the the Maya/Lindo which we stay in January this year and would consider this property before the above. I thought the rooms needed an upgrade ie clock a couple of drawers beside the bed and defernatly free WFI in the reception area which other Iberostar hotels have."

    Rating: 10,0
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  • Steve Pagliarini says: 3 months

    We'll be back!!!

    "We were extremely pleased with our recent stay at your resort. The grounds & beach were immaculate. Our room was very clean and everything worked. The minibar was restocked regularly. The food in the specialty restaurants and in the buffet was outstanding. The staff was attentive and friendly. Bar service was also outstanding. I can honestly say I have nothing negative to say about our stay."

    Rating: 10,0
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  • Judith Norris says: 3 months

    Activities for everyone are good.

    "Wonderful resort to stay at. My husband and I have been coming to this area since 1984. Have stayed in the Iberostar Tucan&Quetzal at least 11 times. Something for everyone, children,couples,friends and family. Many improvements have been made. Softer beds, new lounge chairs. Buffet is good. However we were disappointed with the cook we had in the Japanese restaurant.Apparently you had trouble finding enough Japanese cooks and our table did not get the show the other tables in that restaurant did that night.Also our favorite restaurant, the Italian cancelled our reservation because of maintenance problems. We love the jungle and all the birds,animals and flora. We will be back!!! "

    Rating: 9,0
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  • .. says: 3 months

    Fantastic Hotel, excellent serive!!!

    "We really enjoyd our stay at Iberostar Quetzal, Playacar Mexico. People, staff very friendly, helpful , we really got the best service...The only thing we were not happy with , the food!! Luch was could say the same every day, 1-2 dish were different, pretty much the same, and dinner very much the same. For 14 nights we got really bored of the food.. Would recommend more various food.. Stayed before at Riu Tequlila, food was fantastic, and totaly different every day! But all together we had an excellent stay! Thank you"

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)