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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, Standard Room
  • IBEROSTAR Quetzal, Lobby
  • IBEROSTAR Quetzal, Swim Up Bar


Our guests reviewsIBEROSTAR Quetzal

  • Steve Pagliarini says: 26 days

    We'll be back!!!

    "We were extremely pleased with our recent stay at your resort. The grounds & beach were immaculate. Our room was very clean and everything worked. The minibar was restocked regularly. The food in the specialty restaurants and in the buffet was outstanding. The staff was attentive and friendly. Bar service was also outstanding. I can honestly say I have nothing negative to say about our stay."

    Rating: 10,0
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  • Judith Norris says: 28 days

    Activities for everyone are good.

    "Wonderful resort to stay at. My husband and I have been coming to this area since 1984. Have stayed in the Iberostar Tucan&Quetzal at least 11 times. Something for everyone, children,couples,friends and family. Many improvements have been made. Softer beds, new lounge chairs. Buffet is good. However we were disappointed with the cook we had in the Japanese restaurant.Apparently you had trouble finding enough Japanese cooks and our table did not get the show the other tables in that restaurant did that night.Also our favorite restaurant, the Italian cancelled our reservation because of maintenance problems. We love the jungle and all the birds,animals and flora. We will be back!!! "

    Rating: 9,0
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  • .. says: 30 days

    Fantastic Hotel, excellent serive!!!

    "We really enjoyd our stay at Iberostar Quetzal, Playacar Mexico. People, staff very friendly, helpful , we really got the best service...The only thing we were not happy with , the food!! Luch was could say the same every day, 1-2 dish were different, pretty much the same, and dinner very much the same. For 14 nights we got really bored of the food.. Would recommend more various food.. Stayed before at Riu Tequlila, food was fantastic, and totaly different every day! But all together we had an excellent stay! Thank you"

    Rating: 10,0
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  • D Firth says: about 1 month

    We certainly would love to return one day.

    "We have had the most wonderful stay in Mexico . The people in and around the hotel were more than helpful and so friendly we felt at home as soon we arrived . The facilities and food were amazing.Barbara and I would like to thank you all for everything."

    Rating: 10,0
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  • David Render says: about 1 month

    loved walking in grounds admiring wild life food best ever with rooms top quality

    "Hotel fantastic service brilliant hoping to go again next year"

    Rating: 10,0
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  • Laura Ashley Raynes says: about 1 month

    "Hotel was amazing , the staff the food everything was perfect Regarding the rooms , i think the Tv'z need more English channels as I thought out of 50 channels there was only 2 English Overall great experience in the rain Forrest the wildlife was amazing "

    Rating: 10,0
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  • María Seri says: 2 months

    We spent 10 days in the hotel and everything was simply perfect from arrival till we left. My children loved the animals who live in the hotel and were walking around us. I thought it was fantastic to have a coffee at the bar and have a pheasant (a bird s

    "This hotel greatly exceeded my expectations. The location was perfect, the beach was amazing, the swimming pools outstanding, the whole surroundings, the flora and fauna within the hotel was incredible, the staff was always so nice and helpful, the food was excellent and last but no least the entertainment was superb and the night shows were the best I have seen in a hotel (even better than in many theatres), the professional dancers and singers, the band and also the staff that organised the day time entertainment were fantastic, the amount of effort put on the shows was noticeable, the coreographies excellent, I cannot express with words how much I enjoyed everything in this place. A big thank you to Yohel, Adriana, Laura, Ezequiel, Lili and all the staff for making this a very especial holiday for me and my family"

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)