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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, Standard Room
  • IBEROSTAR Quetzal, Lobby
  • IBEROSTAR Quetzal, Swim Up Bar

IBEROSTAR Quetzal

Our guests reviewsIBEROSTAR Quetzal

  • Richard E says: 10 months

    very good. As usual food was excellent ans was all the service and grounds/beach.

    "Would have ranked it a 10 but we had booked and confirmed into the Tucan back in August and when we arrived we were put in the Quetzal. When we complained we were told there were no rooms in the Tucan? Even tho wee booked 6 months ago. Front desk was no help. We had to go to the Apple representative the next day and she got us moved to the correct area. Outside of that the experience was excellent as it was the previous 2 years. "

    Rating: 9,0
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  • Bob Templin says: 10 months

    See above.

    "We had stayed at the same resort twice before, but were disappoited this time. We were originally booked at Tucan, but when we arrived they did not have any rooms for us, so they moved us to the Qetzal side, which was fine, except the only building available was right next to the lobby. We said we would prefer to be further into the resort, but would stay there temporarily. After two days they moved us, but our new room had problems. The television didn't work properly and the shower temperature could not be adjusted. We notified the desk several times and the person at the desk was always very friendly, but nothing ever got fixed. We have stayed at several Iberostars over the years (Tucan, Qetzal, Cozumel, Paraiso Del Mar, Punta Cana) and have enjoyed them, but we will probably think twice before we book another one. "

    Rating: 5,0
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  • Sam says: 10 months

    ok

    "All the Staff were wonderful and friendly and really made my stay awesome. Would definitely go back. :)"

    Rating: 9,0
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  • Judy says: 10 months

    4 th vacation at this hotel and will be back

    "Great place . The staff was friendly and helpful.had a junior suite and the view was awesome. Thanks to Santos the best bartender in the hotel."

    Rating: 8,0
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  • Jetpilot says: 10 months

    Will stay with Iberostar in the future for sure.

    "Excellent Hotel Resorts. "

    Rating: 9,0
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  • Marg Kuipery says: 10 months

    All Good!!

    "We loved our time at this resort, had family on the Tucan side, worked out great. Maid had our toilet fixed without waiting for us to call! All the people working here were friendly, helpful and very hard working. Food was excellent, property well cared for. Only problem was that by the end of our week we were so sore because of the "concrete" bed, I think an extra foam pad on top of the mattress would help soften the bed. Thanks again for a great holiday, Marg & Joe "

    Rating: 10,0
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  • Rene Et Marie Paule says: 10 months

    Excelente...

    "Un seul petit point négatif : au buffet du midi (restaurant de la piscine et plage) les mets préparés d'avance n'étaient pas très chauds... Nous avons adoré notre séjour et nous en parlerons grandement à nos amis, un site vraiement enchanteur, des gens très accueillants et un service impeccable, une grande propreté. Un grand merci à toute l'équipe Ibérostar, nous y sommes allés pour le mariage de notre fille, et c'était magique....Un beau grand rève s'est réalisé. Grand Merci !!! Excelente......comme vous dites!!! I don't speak English very well, but we are very happy to choice your hotel. It was very beautiful with great service. We thank all people for the wedding of our daughter, it was magnificent...A very beautiful dream !!! Muchas gracias. "

    Rating: 9,0
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