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IBEROSTAR Quetzal

Our guests reviewsIBEROSTAR Quetzal

  • K says: 9 months

    maybe

    "food was ok, never hot, but not cold, good but not great, quantity but not quality room was ok but we requested 3 rooms with king beds got 2, 1 had 2 queens (we made reservations in June) hard to get specialty restaurant reservations - and then when we were there several empty tables the whole evening one swim up bar tucked in the back, not attached to whole pool, it was ok but not easily accessible no infinity pool - a nicety at other resorts, just missed it at this one "

    Rating: 6,0
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  • Gerda Lang says: 9 months

    great

    "I found our stay very pleasant. Very clean. Good service. Good food. my kids enjoyed the drinks very much. My grandchildren enjoyed the beautiful beach and the nature walks. my only disappointment was the wine selection. I do not drink hard alcohol, and there was no choice in white wines."

    Rating: 9,0
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  • Joshua Belmar says: 9 months

    Property is well maintained, pool area is great, rooms are very good, food and drinks are good.

    "Everything was great except entertainment. Stake house main dishes were not tasty. "

    Rating: 8,0
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  • Dawn says: 9 months

    Good

    "Check in and check out did not go well. Refused to phone in visa as their system had a computer error. For the amount of money spent this is not worth it. Iberostar pairiso beach much better resort. Waiters, cleaning staff very pleasant. Front desk not so much. Food was average. Only salad dressing is thousand island, french dressing added for dinner. Caesar dressing would be a nice addition. Entertainment is poor. Great location, great size, beautiful beach. 3.5 star resort though."

    Rating: 5,0
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  • Kathy Mihocko says: 9 months

    we would return again

    "The only complaint that we had is that I wish that you could stagger the buffets so that at least 1 buffet was open all the time. With our busy schedule sometimes it was very difficult to arrange to be able to get to a buffet when it was open & it would have been nice to have had one open somewhere on the property that we could have gone to."

    Rating: 10,0
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  • Raymond Yin says: 9 months

    Overall good, probably a 3-4 star resort. The cleanliness and food was what mainly brought it down. Everything else was just fine.

    "This hotel was overall a good hotel, but there was 2 problems. One was their cleanliness. The animals are wild, but should have special place to go to the washroom, since once a monkey almost peed on me. The good things though, are the nice staff, beautiful nature and the activities there such as rifle shooting. The other problem was the food. Although there was a huge selection and many restaurants, the food starts to get plain after you eat it a lot. Sometimes, the food would also be too overcooked."

    Rating: 7,0
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  • Orcon says: 9 months

    Enjoyed our stay

    "Loved the atmosphere with the jungle, monkeys, birds., lights. Wish you would provide robes. The food was okay, except for the Tropical. Ordered creole spaghetti with lobster and got shrimp instead. Did not use your spa due to prices. Went into playa instead for a massage at 30 percent of price. Enjoyed my stay overall. Shower never got hot, but just lukewarm. We'd stay again though."

    Rating: 8,0
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