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Iberostar Hotels & Resorts
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  • IBEROSTAR Quetzal, 4.5 stars nice accommodation
  • IBEROSTAR Quetzal, 4.5 stars nice accommodation
  • IBEROSTAR Quetzal, holidays with a very nice accommodation, gastronomy and leisure
  • Gorgeous holidays in Playa del Carmen. IBEROSTAR Quetzal


Our guests reviewsIBEROSTAR Quetzal

  • Cheryl And Jack, Dayton, Oh says: over 1 year

    The best time ever; hated to leave!!! :)

    "Had a wonderful time; second time here and did not disappoint. Wish we could have stayed longer.Grounds, rooms, immaculate. The crews worked hard to keep it so. The food was excellent considering they are feeding so many.The Star Team and shows; we didn't miss one; and participated in several. The beach was one of the most beautiful we have ever enjoyed; clear, warm, sand bottom. We loved the animals and their noise, and the jungle was/is so beautiful. Appreciate the concern for the fragile ecology and drive to preserve; it means so much. Special appreciation to Star Team members Mauricio,Andres, Angelica,Carlo,Yohel,Diego, & Baldemore; and all others whose names I don't have. Also, Rafael at the beach bar, and all other bar tenders we encountered, Isabel at Quetzal desayuno,and the host at breakfast (has been there muchos anos; don't remember his name, but so nice- Roberto(?), and Marta our room attendant.Also, Tere, fab massage in the jungle hut.And to all who made our trip special and memorable; thanks for a great time; vuelvemos!!We very much appreciate putting us in such a wonderful awesome room( # 2425), and also putting our friends who joined us next door. How special; it is greatly appreciated. Ivan at the front desk worked hard to accommodate us; appreciate mucho!!"

    Rating: 10,0
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  • Lino Bettencourt says: over 1 year

    this is our 16 time in a row 2 times each year

    "just arrived from iberostar quetzel tucan , its been 16 yrs in a row i go there 2 times a year , the only thing that i think thats below average is the food near beach and the buffets poor , the rest is excellent , i will be going there soon its like our second home just hope they upgrade the food like it was years ago ty "

    Rating: 8,0
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  • Dr Bob says: over 1 year

    I shall return

    "Outstanding experience. Beautiful facility and excellent staff. I can't wait to return."

    Rating: 10,0
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  • Janice Burrows says: over 1 year

    Can't be beat!

    "We thoroughly enjoyed our stay of 7 days from the moment we checked in until we reluctantly had to check out and return home. The staff was wonderful, the food delicious, and the entertainment and activities outstanding, not to mention how beautiful the beach is. And we loved our corner room, 2426, with a jungle view. "

    Rating: 10,0
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  • Anna Horning says: over 1 year

    Loved the atmosphere, the service and the beach!

    "Loved the atmosphere, the service and the beach! Didn't love the food, but still a great variety."

    Rating: 9,0
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  • Donald Herman says: over 1 year

    we would return in the future.

    "The Iberostar Quetzal was a wonderful all-inclusive resort for me and my wife. We have stayed at several all-inclusives and this is one of our favorite. With the exception of the following suggestions, I would have rated this resort a 10: 1. better nightly entertainment. Two of the nights, the resort had a Mayan and Mexican culture show with outstanding dancers and performers. More of these type of shows are needed. 2. better lunch food selection. We were away the day that a special lunch was prepared. 3. water pressure in the showers needs to be higher. The water temp in the shower needs to be better regulated also. 4. the Fitness facility needs a few more pieces of equipment: bosu ball and swiss ball. Other than these things, we had a fantastic week. The staff was outstanding in every way, the rooms immaculate, the grounds beautiful and very well kept, beach and pool wonderful. "

    Rating: 8,0
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  • M/M Ozmun says: over 1 year

    Not sure...

    "Very late getting into our room (5PM, arrived 11AM. Had to call for mosquito control first night. Also, had to have housekeeping clean shower walls because of visible black mold. Meals could have been more tastier. Young people doing the entertaining were good. Appreciated the updating, like recent painting and bedding. Sometimes not enough towels and wash cloths. "

    Rating: 6,0
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