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IBEROSTAR Quetzal

Our guests reviewsIBEROSTAR Quetzal

  • Normand says: 8 months

    correct

    "nous avons passés un beau séjour. le site sur lequel l'hôtel est construit est très beau. voir les animaux en liberté, les enfants ont adorés. par contre la chambre a besoin de rénovation majeur, pendant notre séjour le plafond dégoutait, a cause de la pluie.nous leurs avons dit, mais il mettait une serviette par-terre seulement.la literie sentait pas très bon. La femme de chambre fessait un beau ménage et était très gentille. Le personnel de l'hôtel mérite un A + , les serveurs était très aimables et l'animation excellent. Le buffet était bon, mais vraiment trop répétitif, on mange la même chose à tout les jours, par contre le steak house et le japonais sont excellent, l'italien correct, pas essayé les autres restaurants."

    Rating: 7,0
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  • Bob And Lauraine Weier says: 8 months

    A special thanks to Andres on the entertainment staff who made a special connection with our grand daughters Daphne and Hannah.

    "Staff was friendly and helpful, thoroughly enjoyed our stay over Christmas with our children and grand children. "

    Rating: 10,0
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  • Aldoli says: 8 months

    For the price we paid, we didn't have what we expected - won't go again in Iberostar

    "The first room we had in block 29(2910) on the ground floor had a big odor of humidity, too close of the parking and the disco. Julio at the front desk gave us another room the day after in block 21 (2147) on the 3rd floor. What a difference. Very quiet. Thank you Julio. My desapointments : The double bed is very small for two persons. No bloody Ceasar (the Canadian like to dring Bloody Ceasar more than Bloody Mary. No tequila with flavor. No free Wi-Fi. The employees don't smile easily."

    Rating: 7,0
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  • K says: 8 months

    maybe

    "food was ok, never hot, but not cold, good but not great, quantity but not quality room was ok but we requested 3 rooms with king beds got 2, 1 had 2 queens (we made reservations in June) hard to get specialty restaurant reservations - and then when we were there several empty tables the whole evening one swim up bar tucked in the back, not attached to whole pool, it was ok but not easily accessible no infinity pool - a nicety at other resorts, just missed it at this one "

    Rating: 6,0
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  • Gerda Lang says: 8 months

    great

    "I found our stay very pleasant. Very clean. Good service. Good food. my kids enjoyed the drinks very much. My grandchildren enjoyed the beautiful beach and the nature walks. my only disappointment was the wine selection. I do not drink hard alcohol, and there was no choice in white wines."

    Rating: 9,0
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  • Joshua Belmar says: 8 months

    Property is well maintained, pool area is great, rooms are very good, food and drinks are good.

    "Everything was great except entertainment. Stake house main dishes were not tasty. "

    Rating: 8,0
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  • Dawn says: 8 months

    Good

    "Check in and check out did not go well. Refused to phone in visa as their system had a computer error. For the amount of money spent this is not worth it. Iberostar pairiso beach much better resort. Waiters, cleaning staff very pleasant. Front desk not so much. Food was average. Only salad dressing is thousand island, french dressing added for dinner. Caesar dressing would be a nice addition. Entertainment is poor. Great location, great size, beautiful beach. 3.5 star resort though."

    Rating: 5,0
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