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  • IBEROSTAR Quetzal, Standard Room
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  • IBEROSTAR Quetzal, Swim Up Bar

IBEROSTAR Quetzal

Our guests reviewsIBEROSTAR Quetzal

  • Carole Gilbert says: 7 months

    .

    "A fabulous family holiday. All the staff are fantastic and I'm only sorry that I didn't get chance to thank every one of them in person. The grounds of the hotel are just spectacular and the beach is beautiful. Chairs in the shade are a problem, as at all resorts, but there are beach umbrellas available for the people who don't get up at6 a.m. A special shout out to Maurizio, Yohelle and all of the Star Friends for their energy and enthusiasm. Thank you to Mary at the front desk for arranging the rooms for my family close together. Thank you to our housekeeping guy for keeping us neat and tidy and making the fun creatures every day. "

    Rating: 10,0
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  • Smitele says: 7 months

    Housekeeping took my white beach towel with blue print by mistake one day, but hotel was able to lacate and return to me the next day.

    "More spread out than I expected. A lot of walking to get to pool and beach. Needs more lighting on paths to and from restaurants and theatre for after dark. Awesome to see animals wondering around. "

    Rating: 8,0
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  • Inkster,Lussier,Wedding,Guest says: 7 months

    tazylady3@hotmail.com

    "I have never felt so speicial."

    Rating: 10,0
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  • Ryan says: 8 months

    We have been to many resorts in the mayan, cuba, jamaica and dominican and this is still our favorite

    "This was our 5th trip to the Tucan/Quetzal and we weren't disappointed. Rooms are clean and well maintained, food is above average and service is great. With the monkeys and all the other wildlife it is a truly wonderful resort. My only complaint would be with the Dressel staff, they don't seem to be very interested in sending out the catamarans and the hours that they provide are much less than other resorts."

    Rating: 10,0
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  • M. Allen says: 8 months

    ...

    "food was very good. portions at specialty restaurants need to be bigger. it is difficult to make reservations for specialty restaurants without getting assertive. pls change how Customers reserve. beach and pool areas are very good. service is very good. "

    Rating: 9,0
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  • Cheryl And Jack, Dayton, Oh says: 8 months

    The best time ever; hated to leave!!! :)

    "Had a wonderful time; second time here and did not disappoint. Wish we could have stayed longer.Grounds, rooms, immaculate. The crews worked hard to keep it so. The food was excellent considering they are feeding so many.The Star Team and shows; we didn't miss one; and participated in several. The beach was one of the most beautiful we have ever enjoyed; clear, warm, sand bottom. We loved the animals and their noise, and the jungle was/is so beautiful. Appreciate the concern for the fragile ecology and drive to preserve; it means so much. Special appreciation to Star Team members Mauricio,Andres, Angelica,Carlo,Yohel,Diego, & Baldemore; and all others whose names I don't have. Also, Rafael at the beach bar, and all other bar tenders we encountered, Isabel at Quetzal desayuno,and the host at breakfast (has been there muchos anos; don't remember his name, but so nice- Roberto(?), and Marta our room attendant.Also, Tere, fab massage in the jungle hut.And to all who made our trip special and memorable; thanks for a great time; vuelvemos!!We very much appreciate putting us in such a wonderful awesome room( # 2425), and also putting our friends who joined us next door. How special; it is greatly appreciated. Ivan at the front desk worked hard to accommodate us; appreciate mucho!!"

    Rating: 10,0
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  • Lino Bettencourt says: 8 months

    this is our 16 time in a row 2 times each year

    "just arrived from iberostar quetzel tucan , its been 16 yrs in a row i go there 2 times a year , the only thing that i think thats below average is the food near beach and the buffets poor , the rest is excellent , i will be going there soon its like our second home just hope they upgrade the food like it was years ago ty "

    Rating: 8,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)