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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, Standard Room
  • IBEROSTAR Quetzal, Lobby
  • IBEROSTAR Quetzal, Swim Up Bar


Our guests reviewsIBEROSTAR Quetzal

  • Richard J Aguilar says: 10 days

    I would tell anyone to go and stay

    "All good we had a great stay and ever one that worked there were the best . Evey thing was clean the rooms were clean and like I said the staff were great the food was excilent good choices well prepared . We would love to come again and will "

    Rating: 10,0
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  • Jonathan H says: 10 days

    very good

    "great hotel, good food, nice staff, beautiful vegetation and animals. Recommending this hotel a lot."

    Rating: 8,0
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  • Hans And Rosvita Siebert says: 12 days

    Overall the Resort is great. Upset about having to move because of problem guests in next room.

    "The Service staff, Housekeeping and Entertainment staff were awesome. Very friendly and helpful. The front desk staff unfortunately were not very helpful. We had very rude and disruptive neighbours. It took 4 days for them to finally move us. The problem guests should have been moved instead of inconveniencing us. We had a top floor room and got a ground floor room with a view of restaurant back. "

    Rating: 8,0
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  • Eric Boileau says: 14 days

    oui par-ce-que les gens qui travail au quetzal sont super gentils

    "avoir plus de variéter dans les menus du buffet trop souvent la meme chose qui reviend et revoir le menu du restaurent mexicain le buffet est meilleur"

    Rating: 9,0
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  • Mary Jane Swanson says: 17 days

    Despite the leg fracture, it is still an excellent resort to vacation at and would recomment.

    "Oct 17-26/2014. This was 2nd stay at Iberostar Tucan/Quetzel within 12 months. It's a beautiful resort with a jungle feel. Staff are great, friendly very helpful. Only problem this time was weather - lot of rain and thatched roofing leaked a lot making for slippery floors & stairs. I slipped on stairs & broke my leg, still in cast. Would recommend some non-slip strips on stairs. "

    Rating: 8,0
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  • Alexander Gordon says: 20 days

    Beyond my expectations at 5 star resort.

    "Overall good experience. Bed bugs were found in our room, guest services handled this in professional manner by moving us to another room. Obviously, night show is not professional at most part since same people participate daily, only one time a professional dance group was invited."

    Rating: 6,0
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  • Karen Pearson says: 25 days


    "My husband and I really enjoyed our stay at the Iberostar Quetzal Playacar. The staff were helpful and friendly. The actual hotel and grounds were beautifully looked after, we loved seeing the animals in their natural environment. The beach, sun lounger, pools and bars were superb. I was really impressed with the quality, choice and presentation of the food. "

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)