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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Maya, holidays with a very nice accommodation, gastronomy and leisure
  • IBEROSTAR Paraíso Maya, 5 stars hotel
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  • Hotel in Playa Paraíso. IBEROSTAR Hotels & Resorts

IBEROSTAR Paraíso Maya

Our guests reviewsIBEROSTAR Paraíso Maya

  • Brian says: 20 days

    We would definitely book Iberostar again.

    "First time to Iberostar, first time to Mexico. I must say we had a great time at the Paraiso Maya. All the staff were polite a courteous, the room was great and the maids really did a great job. There was a wide variety of choice when it came to food and the al la carte restaurants are worth a look. We especially liked the Japanese. If we come back to Mexico, and we hope to soon, we would certainly look to book with you again."

    Rating: 9,0
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  • Ellen Hartmann says: 27 days

    Love It

    "The Iberostar Resorts are wonderful to stay at. We have stayed at this Resort before. It is a lovely place to stay, staff is friendly and willing to help in any way possible. All you have to do is ask. The only thing we would change is the selection of food for the buffets. It is the same every day and needs to be warmer. A variety of things on would be great on different days. Love the salsa. Ate it every day. Thank you for always performing at the top level of service Ron and Ellen Hartmann"

    Rating: 9,0
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  • Bryan Ball says: about 1 month

    Highly recomed this resort ! Can't wait to go back !

    "We stayed from Aug. 25. 2014 to Sept.3. 2014 This was our 4th stay at the Paraiso Maya. Just want to say that this is a beautiful resort! The reason we keep coming back, this time with other family members, that we always have a great time, especially enjoyed the guitar player in the pyramid bar after dinner. There was always something for everyone to enjoy. The only bad experience we had was on our visit to the French restaurant. Every one of us (all 5) had a very disappointing meal, the worse failure was the "Lamb-Savarin" that was nothing like the French make it, and was almost cold on arrival, a gooey mess. I remember the old menu that was GREAT, so why was it changed? Other than that... all good! "

    Rating: 9,0
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  • Heather Trecker says: about 1 month

    I was very disappointed with Iberostar Paraiso Maya.

    "I was very unhappy with our visit in July. I know we got to the hotel early that mornng and I expected to wait for our room but I was told that it would be ready around 1:00. I went to check and to see if it was ready and it wasn't and it will be done at 3:00. Again I understood that check-in is 3:00, so I get there around 3:15 and get my keys and when I get to my room they are still cleaning my room.I was not able to get in my room until after 4:00. I was very disappointed. We finally get in the room and it was very warm. I told my husband that it was probably from the maids cleaning with the door opened. We left went to the pool and we were gone for a couple hours and it was still very warm. The next morning it was very warm sill so we called to get it fixed. We left when they came to fix the a/c and when we get back it is no different with the temperature in the room. We had them come again and it was a little bit better but not happy. We had 3 other couples there with us and there rooms are nice and cool. I thought the food would be a little better then what you offer. The customer service is not very good. The directions through your resort was horrible. I will never visit Iberostar Paraiso Maya again."

    Rating: 4,0
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  • Jared says: about 1 month

    Great time for all

    "Had a great time. Staff was excellent but a big thanks to Brigham in particular. He made our trip a lot of fun and is a great asset to iberostar."

    Rating: 10,0
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  • Vikram Nayak says: about 1 month

    Cant wait to go back!!

    "Food - 10 Room Service - 10 Facilities - 10 Bars - 10 Entertainment - 10 Star Friends Rock! Pools - 10 Staff - Extra Friendly Infrasturture - State of the art. Cant wait to go back!! Thank you for making our stay memorable!"

    Rating: 10,0
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  • Jolanta B says: about 1 month

    Very good

    "It was our 3rd time at Iberostar and things were great as before. Rooms were clean, fresh food and very polite and helpful staff. They should update a bit night shows but overall very good:) !"

    Rating: 9,0
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Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)