IBEROSTAR Paraíso Maya
Our guests reviewsIBEROSTAR Paraíso Maya
We are already planning our next trip!
"We enjoyed almost everything about our stay. The staff, the atmosphere, the food, the facilities...all top notch. However, the mattress on the bed was like sleeping on concrete. The pads on the pool chaises were softer than the beds. Every evening I was tempted to go out by the poolside and take a couple of chair pads up to my room...never did. However I did sleep on the couch a couple of nights. It was also much softer than the bed. I realize some people like firm mattresses, so this may not be an issue with others. In addition, I have a gluten intolerance which can make choosing meals a challenge. I'm happy to say that I did not experience any problems while at the resort, but I was not very successful in communicating my dietary needs to the wait staff. Not their fault, just one of the normal problems with traveling internationally and not speaking the native language. In the buffet it was fairly easy to choose fruit & vegetable options and be safe. In the restaurants it was a little more difficult, since I didn't know how things were prepared. We also had a slight issue with the time change that took place while we were there. During our 1 week stay, there was a time change. The clocks were moved ahead an hour on our second night. No one in our party recalls any notification of the time change at any time or any place at the resort. Thank goodness we did not have an excursion planned for the following day or we would have missed the pickup time. We felt the time change could have been communicated better. All in all, very minor issues. "Rating: 9,0
It could have been a little better
"it was very nice, the only thing is that the beds were very hard (old) as well as the pillows. we also had ants in our room. the food needed a bigger variety, it seemed that all the restaurants had pretty much the same type of food. "Rating: 7,0