IBEROSTAR Paraíso Maya
Our guests reviewsIBEROSTAR Paraíso Maya
"The hotel is very clean. Pool is clean. Staff is friendly. Still had some language barriers. Check in....very slow. Trying to print boarding passes before leaving, very difficult. Buffets for breakfast and lunch need to change up the food. It got tiring to have the same things over and over."Rating: 8,0
"Hello, We really enjoyed our recent stay at your resort. The only issues that i had were with the Wifi, and the food. The Wifi works well in the lobby, but hardly works at all in the rooms, and being on vacation i still needed the Wifi to stay in touch with family at home. The food was very good during breakfast. At dinner, however, it was mostly mediocre at best, and we tried all the restaurants. "Rating: 10,0
"Traveled March 5-12 2013 Beautiful spot in a beautiful place but....ants in the rooms, ants at the restaurants. Want a place at the beach with some shade? You would have to get up at about 5am because the resort allowed people to reserve spots and then go on excursions or anywhere but the beach for hours on end. There were places taken that literally had no one at them for for 8 hours and resort staff said that there was nothing they could do. (We have stayed at all-inclusives in Cancun that had a good handle on this issue). Very limited room service menu and they hold very tight to a reservation schedule for the restaurants even though we never saw more than 3 or 4 tables occupied at a time. (except for the Japanese restaurant which was very good). It made us feel like we had to keep to a schedule unnecessarily. The resort did not live up to its potential or our expectations."Rating: 5,0
Can't wait to be back!
"We just had a fantastic time! Service, Food, entertainment and the Location was as good as never experienced before. I specially would like to mention the woman from the shop nearby the pool. on the day of our departure, my wife left her handbag with all documents in the toilet close to the shop. the very kind mexican woman (our angel) found the bag an immediately called the receptionist. she brought us personally the handbag an we made it on time to the Airport. we will definitively return to this beautiful place."Rating: 10,0
"My family had a wonderful experience in our first stay at an Iberostar property. The service, food and facilities were fantastic. We were there for my daughter's birthday and the hotel did an excellent job helping us celebrate. Our dates March 14 - March 19 2014 Thank You, Roberto Barbuto"Rating: 10,0