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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Maya, holidays with a very nice accommodation, gastronomy and leisure
  • IBEROSTAR Paraíso Maya, 5 stars hotel
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  • Hotel in Playa Paraíso. IBEROSTAR Hotels & Resorts

IBEROSTAR Paraíso Maya

Our guests reviewsIBEROSTAR Paraíso Maya

  • Bryan Ball says: 1 day

    Highly recomed this resort ! Can't wait to go back !

    "We stayed from Aug. 25. 2014 to Sept.3. 2014 This was our 4th stay at the Paraiso Maya. Just want to say that this is a beautiful resort! The reason we keep coming back, this time with other family members, that we always have a great time, especially enjoyed the guitar player in the pyramid bar after dinner. There was always something for everyone to enjoy. The only bad experience we had was on our visit to the French restaurant. Every one of us (all 5) had a very disappointing meal, the worse failure was the "Lamb-Savarin" that was nothing like the French make it, and was almost cold on arrival, a gooey mess. I remember the old menu that was GREAT, so why was it changed? Other than that... all good! "

    Rating: 9,0
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  • Heather Trecker says: 3 days

    I was very disappointed with Iberostar Paraiso Maya.

    "I was very unhappy with our visit in July. I know we got to the hotel early that mornng and I expected to wait for our room but I was told that it would be ready around 1:00. I went to check and to see if it was ready and it wasn't and it will be done at 3:00. Again I understood that check-in is 3:00, so I get there around 3:15 and get my keys and when I get to my room they are still cleaning my room.I was not able to get in my room until after 4:00. I was very disappointed. We finally get in the room and it was very warm. I told my husband that it was probably from the maids cleaning with the door opened. We left went to the pool and we were gone for a couple hours and it was still very warm. The next morning it was very warm sill so we called to get it fixed. We left when they came to fix the a/c and when we get back it is no different with the temperature in the room. We had them come again and it was a little bit better but not happy. We had 3 other couples there with us and there rooms are nice and cool. I thought the food would be a little better then what you offer. The customer service is not very good. The directions through your resort was horrible. I will never visit Iberostar Paraiso Maya again."

    Rating: 4,0
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  • Jared says: 3 days

    Great time for all

    "Had a great time. Staff was excellent but a big thanks to Brigham in particular. He made our trip a lot of fun and is a great asset to iberostar."

    Rating: 10,0
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  • Vikram Nayak says: 14 days

    Cant wait to go back!!

    "Food - 10 Room Service - 10 Facilities - 10 Bars - 10 Entertainment - 10 Star Friends Rock! Pools - 10 Staff - Extra Friendly Infrasturture - State of the art. Cant wait to go back!! Thank you for making our stay memorable!"

    Rating: 10,0
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  • Jolanta B says: 17 days

    Very good

    "It was our 3rd time at Iberostar and things were great as before. Rooms were clean, fresh food and very polite and helpful staff. They should update a bit night shows but overall very good:) !"

    Rating: 9,0
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  • Ernie says: 17 days

    Riviera Maya

    "I thought our stay at Iberostar Playa in Riviera Maya was very nice overall. The service was very good and the hotel employees were very pleasant. The food was very good at the restaurants as well as the buffets. My only complaint was that the rooms and to some degree the hotel itself were a little dated. Things like the rubber seal missing from the glass shower enclosure, the toilet being mounted out of level, the stopper in one of the bathroom sinks being stuck. Attention to small details like these are very important to me when I pay the extra money to stay in a family sweet. To me this along with service which I had no complaint about here is what seperates excellent hotels from not so excellent hotels."

    Rating: 9,0
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  • Jennifer K says: 22 days

    thank you Jennifer k

    "This was my family s first time out of the state's. I was pleasantly surprised to see how clean and beautiful this resort was. I loved the decor! I absolutely loved how they incorporated the nature beauty of the outside with the whole resort. Also, the workers were so respectful and gracious.if there was one thing that I was a little disappointed in was the food. The food was very bland, I expected a higher quality in the dinner buffet,s. The dessert was not to bad though. All in all it was an amazing place and I would go back again to this beautiful resort!"

    Rating: 7,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)