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  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Luis Trevino says: 3 months

    overall our experience was a good and positive experiemce.

    "My friends and I loved the hotel's amenities from buffets, gym, pools and dance club. This is our second time staying at Del Mar resort; we were convinced that services were better this time around. However; there are some areas that should be concierto for review, such as closing the beach and pool (and their bars) at least one hour later (instead of 7pm). The phones should be updated, our phones did not work properly and had to adjust/hold the headset cable to be able to hear and be heard. Another unfavorable fact is that during our stay there was only one concierge for both Mar y Beach hotels. We waited in line for 2 hours to make dinner reservations. As only in-person reservations were accepted, this method is somewhat antiquated and time consumming. Due to the size of the hotel, it would be good to have better transportation service from the rooms to the lobby and viceversa, perhaps scheduled transportation."

    Rating: 8,0
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  • Jose Tovanche says: 3 months

    Overall, could have been more pleasant

    "We have stayed at the Iberostar Paraiso del Mar twice before. Although we had an overall good experience, this recent stay was not as good as the previous two. We had 2 rooms for our family of six. One room had an issue with a leaking AC unit that caused a potentially dangerous situation with a slippery floor. My daughter almost fell. The other room had a slow draining tub. Showering was not pleasant, as we had a pool of dirty water above our ankles the entire time we were in the shower. Maintenance is slipping! Not sure if we will return a 4th time"

    Rating: 7,0
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  • Walter K says: 3 months

    great

    "what a really great time. such nice people.I'm coming back."

    Rating: 10,0
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  • Christine Evans says: 3 months

    The only problem on the whole trip was pool and beach seating. Management allows too many people to come down early in the morning and lay a towel out as if to reserve a chair even if they do not plan on coming down after lunch.

    " We had a wonderful time while on our resent visit to Paraiso del Mar. The staff were very freindly and catered to our every need. We are looking foward to staying again and will try out other Iberostar resorts in the future. To the people that complain here. You will never be happy no matter where you go. As for me and our family, all we wanted to do was get some needed rest and relaxation. Mission accomplished. "

    Rating: 10,0
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  • Paul Summers says: 3 months

    Amazing value, great location, and very friendly staff.

    "Amazing value, great location, and very friendly staff."

    Rating: 10,0
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  • Jessica says: 3 months

    yes

    "We really did love our stay. The resort itself was a 10 - cleanliness, service, pools, accommodations. I wish we could eat each night at a restaurant, rather than just 3 nights. The buffet is a little repetitive and I don't love buffets. The restaurants were often 1/2 empty, so not sure why reservations were limited. Overall, perfect place for 2 teenagers and 2 resting parents!!!"

    Rating: 9,0
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  • Carmella Capitano says: 3 months

    I would go back to resort

    "Beautiful hotel and the staff was so accommodating."

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)