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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Lexington Park Md says: about 1 month

    Over all it is a nice place.

    "Resort is beautiful. Shows are Excellent. Food is okay. Could not get hot water in shower but one day."

    Rating: 7,0
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  • Mary Magee Huth says: about 1 month

    I have health concerns that I hesitate to go to foreign countries but I was assured the water was filtered and I drank the water, had drinks with ice cubes and I did not get sick :)

    "This was my first visit to an Iberostar Hotel and will definitely not be my last. The service was outstanding - employees are smiling and always willing to answer any questions and get whatever you need. My husband needed and extension cord for our room for his sleep apnea machine and we called the desk and it was delivered within 30 minutes. The food was excellent and always readily available. "

    Rating: 10,0
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  • Melanie says: about 1 month

    I can't wait to come back

    "Fabulous hotel, amazing people, great service and very clean. Fell in love with this place as soon as I stepped foot in Mexico. Best part of it all are the amazing workers of the del mar, just to name a few Raul,Orlando,Eduardo, Ricardo, Demetrio and of course Jorge. Love them all thank you for making it extra special. Can't wait to come back in January !! "

    Rating: 10,0
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  • Scott Rae says: about 1 month

    I will return one day but I still have the rest the world to explore. SR

    "The people the price the place everything was excellent even the weather behaved for us. We had Long walks on the meandering path ways throughout the place , floating through the lazy river and into it's the larger pools for the swim up bars. The tours were great in the Mayan people treated us very well. We climbed the Mayan temple which may be close to climbing soon it was quite an experience. all in all I would recommend this trip we took"

    Rating: 10,0
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  • Lisa D. says: about 1 month


    "Amazing staff! Beautiful grounds! Very spacious rooms! "

    Rating: 10,0
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  • Bernowski Family says: 2 months

    Could only purchase WIFI access for two devices. The cost was $80 and the wifi service was horrible unless we were in our room. Needed to have our passport, at the front desk, in order to pay cash for services that we got @ the spa. If we paid cash, it w

    "We have stayed at this resort three times in the past year. Many things have changed for the worse during this trip. Upon arrival we were told that we had $50 room upgrade credit come to find out we could not use this credit due the building that we were supposed to be upgraded to was closed. Dirty glassware & dishes sat outside of our room for four days even after repeated calls to the front desk"

    Rating: 6,0
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  • Resort Was Very Nice But... says: 2 months

    Ok, not great

    "Overall our stay was great. The room was clean, bug free and the AC worked well. The service was slow or non-exsistant at the buffets we visited for breakfast. We were shocked the we could only make 2 diner reservations during our 4 night stay. Our room safe was broken into, and they denied it was possible it could have been their staff. CC # was used shortly after it happened."

    Rating: 7,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)