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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Salvatore And Brigid Giunta says: 11 months


    "Service was generally good. Rooms were kept clean and all bar services were great. We travelled with a group of 11 and did not find that Iberostar was accommodating to our group. we could not get rooms near eachother and it didn't seem to matter to Iberostar that we were not happy. The check in process is extremely slow - not enough reps to help out. "

    Rating: 6,0
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  • Michael Eric Mc Charles says: 11 months


    "The room was substandard for a 4.5 star resort. The showerhead was set low with minimal spray coverage. You have to hold down the toilet flush for a good flush. The buffet had a poor selection. I intend to travel to many tropical destinations, and if del mar is any indication, I will not be staying with iberostar."

    Rating: 3,0
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  • Christie says: 11 months


    "The staff was very attentive, the food was delicious, rooms clean, and location wonderful. We will definitely be staying with Iberostar again! Thank you!"

    Rating: 10,0
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  • S Roy says: 11 months

    Nice experience

    "Experience was great. Karina at Paraiso Del Mar's front desk was amazing, always smilling and happy. She really is a great asset to your hotel. "

    Rating: 8,0
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  • Robert Fitch says: over 1 year

    Fantastic Vacation!

    " My wife and I along with our Son & Daughter-In-Law spent a week 4/20/13 - 4/27/13 at the Iberostar Paraiso Del Mar two rooms 1945 and 1901 and it was fabulous! the Hotel and grounds were very nice, the pool was unbelieveable and of course the beach was too. We found the food and drinks to be very good the selection was tremendous and had something for everyone. We tried the mexican restaurant one night and it was good and very well decorated. We mostly hit the buffets and had to cancel a reservation on our last night that we had for the Brazilian Steakhouse as the hotel put on a Dinner On The Beach event for Apple Vacation Guests that was incredible! We found everyone on the staff to be super friendly and attentive to every need all seemed to be very happy. I did tip everyoen who helped not that I was pressured but I enjoy letting them know i appreciate the service they provide but never felt as if I had too and i saw many others getting the same service that were not tipping. Exceptional Service from Eduardo/Lobby Bar, Lucio/Waiter in the Mercado Buffet for Breakfast, Lionel at the swim up Aqua Bar and whoever was our maid whom we never met but appreciated everything she did daily as our room was spotless and the mini-bar was never without items to chill. In closing we could not have been happier with our vacation it created many great memories and a desire to return to the Iberostar Paraiso Del Mar. "

    Rating: 10,0
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  • Richard And Marialaina B. says: over 1 year

    "We were very impressed by the Paraiso Del Mar Resort during our 8 day stay. The resort was very well kept, the staff extremely friendly and accomodating, the grounds were beautiful and our room was nice. The nightly entertainment was good, the magic shw was our favorite as was the emcee, Edu. We were very impressed by the Japanese and Brazilian restaurant, but let down bt the Mediterranean (seafood) restaurant. The nightly buffet could use more day to day variety as well, it was either hit or miss for us, but it also may be cultural/ethnic foods weweren't familiar with either. We would definetly recommend this fine resort to our friends."

    Rating: 8,0
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  • Thomas says: over 1 year

    I would recommend this property to family and friends

    "I've stayed at other Iberostar properties in the Domincan Republic. The Iberostar Del Mar in Cancun is on par with others. The staff is friendly and helpful. The Cancun propery ajoins Paraiso Beach and the Grand hotel. The accomodations are better than most AI resorts. guest rooms are up to date and well appointed. The food is plentiful, but just a little above average. Pools and beach experience is excellent. One area that needs improvement is the front end- it needs extra staffing. Had to wait in line everytime I needed help from the check in or concierge desk. Internet service charges are highway robbery, plain and simple. Bring a cell hot spot- there is good cell access in all areas especialy the pool and beach. The property is safe and well guarded with conspicuous security personnel in most indoor and outdoor areas."

    Rating: 7,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)