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  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Scott Lehr says: 11 months

    Need major improvements.

    "Was out fourth visit in four years here, but front desk had no idea we'd been here before. Other Iberostars we've been to Cozumel and Dominican Republic have always acknowledged previous visits and given us free upgrades or other gifts. Bar tenders, waiters and waitresses, room maids exceptional. Room great. We emailed prior to our visit and received no response didn't happen on previous visits. Star friends used to be awesome, Eduardo was hilarious and always attracted crowds to pool games and night activities. The new crew was awful! Unbelievably boring, stale jokes, didn't seem to care about guests at all. What happened? So disappointing. Also food quality and variety was very poor compared to previous visits. I don't know if new management is in place or cost cutting is now paramount but the Iberostar experience we expect was lacking other guest who were repeat customers had the same opinion. This was our favorite resort but next year we may look elsewhere and I'm not sure we can recommend a stay here any more. "

    Rating: 5,0
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  • Walter Clare says: 11 months

    There are some things to improve. Many slippery areas around the pool. My brother fell and hurt his arm. Use an anti slip coating in certain areas. Also having seen your nightly entertainment many times. I think you need to up date these and have more v

    "The hotel and staff are terrific. We had a great time during our stay between Christmas and New Years. The grand celebration on New Year's Eve was spectular. The food was delicious and plentiful and the staff went out of their way to make sure everyone was having a good time. Having the after party on the golf course was excellent. It was great to be outdoors and under the stars the continue the celebration with music , more beverages and fireworks. We enjoy the hotel and it staff so much we have spend 10 New Years there. This year my brother and his family came along and had a great time as well. Thanks again for a great time. "

    Rating: 9,0
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  • Walter Clare says: 11 months

    Hopefully we will be back next year.

    "The hotel and staff are terrific. We had a great time during our stay between Christmas and New Years. The grand celebration on New Year's Eve was spectular. The food was delicious and plentiful and the staff went out of their way to make sure everyone was having a good time. Having the after party on the golf course was excellent. It was great to be outdoors and under the stars the continue the celebration with music , more beverages and fireworks. We enjoy the hotel and it staff so much we have spend 10 New Years there. This year my brother and his family came along and had a great time as well. Thanks again for a great time. "

    Rating: 9,0
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  • Carolyn Aurora, Colorado says: 11 months

    Fabulous vacation!

    "What an incredible place for a family! The beach, the pool, the meals- all were fabulous! Your staff is so helpful and attentive all the time. Everything was perfect. The only minor problem we had was some other tourists "borrowing" our towels- but we were able to replace them. I highly recommend the Paraiso Del Mar for a wonderful family vacation!"

    Rating: 10,0
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  • Layla Bowen says: 11 months

    I would stay here again

    "In laws were given rooms with people already in them twice during check in. Wifi should be free in this day and age. Pretty good options for vegetarians but dishes should be clearly labeled which are suitable for vegetarians. Staff were exceptional from bellboys on up to desk staff. Everyone was very friendly and helpful."

    Rating: 8,0
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  • Donna B. says: 11 months

    Everyone was very friendly and always greeted us with a smile. The rooms were comfortable and they were quick to correct any issues we had (mattresses in our room were hard but everyone else we were there with had no problems). The buffets were huge and

    "We had a wonderful time at Iberostar Paraiso Del Mar. It was a perfect place for our families (ages 14, 18, 21, and 40ish parents). Plenty for all of us to do, yet quiet and safe. We would highly recommend it!"

    Rating: 10,0
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  • Matt And Jamie says: 11 months

    AWESOME!!

    "AMAZING! THE WHOLE RESORT EXPERIENCE FROM THE TIME WE GOT THERE FROM THE TIME WE LEFT WAS A+ SERVICE. GREAT CONNECTION WITH THE WIFI, IT WAS A NECCESITY FOR US SO WE COULD TALK TO THE KIDS BACK HOME. POOLS AND BEACH WERE VERY CLEAN AND VERY FUN TO BE AT. THE STAFF THERE DID SO MUCH TO GET YOU OFF YOU BUT TO PLAY ANY SORT OF GAMES OR DANCING ACTIVITIES. FOOD AND A LA CARTS WE A+ AS WELL, GREAT SELECTION OF WHATEVER YOU WANT TO EAT ANY TIME OF THE DAY. WE WOULD DEFINITLY GO BACK AND RECOMEND TO ANYBODY!!"

    Rating: 10,0
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