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IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Dmitry Danko says: over 1 year

    Excellent

    "It was wery good. We will stay in that hotel next time."

    Rating: 10,0
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  • Tadeusz Zdanowicz says: over 1 year

    Best time

    "Excellent resort and hospitality"

    Rating: 10,0
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  • Antonio Campos says: over 1 year

    unbelieveable

    "For me and my wife, who visit Mexico for holiday and geting the service provide by your facility, just EXCELENTE would the word for all the mordomies. thank you, i'll see you same time."

    Rating: 10,0
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  • Richard Watson says: over 1 year

    OK

    "Our Grandson of 3 had a great time he was on stage every night at 8 and he was well recognized around the resort. This resort is excellent for families or just couples who love children."

    Rating: 8,0
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  • Timothy Guiheen says: over 1 year

    Not having the room requested in the hotel reserved and downgrading the guests is not what is expected of a 5 star resort. To give a guest a room that has broken items and a ongoing construction project beneath the balcony is poor judgement and managemen

    "Very disappointed in our room and the cooperation of the front desk. This was our 3rd visit in the last three years to this resort. We were not acknowledged as a returning guest. The room we reserved at the Beach hotel was not available and we were given a room in Del Mar that overlooked the entertainment theater. It was too loud and we asked to be moved and were given a room in the Del Mar again that faced the road and was quite noisey. We were told there were no rooms available in the Beach hotel until two days later. We then moved to a beach hotel room that had serious maintenance problems. Ceiling fan and bathroom exhaust fan were not working properly. Took 2 days to get the ceiling fan fixed. Furniture was beat up and had pieces missing. There was a construction project beneath the room balcony (room 3246)for the next 5 days that had sawing and hammering form morning til 8pm. The front desk offered to move us again and we declined as that would have been the 4th room move in a 10 day stay. Front desk sent a welcome back gift of t shirts that were size medium and when I asked for large so they would fit; I was told that medium was the largest they had. Even your gift disappointed. "

    Rating: 3,0
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  • Marco Y Maria says: over 1 year

    Exceeded our expectations every day!

    "Un tiempo Fantastico!"

    Rating: 10,0
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  • Edward Roach says: over 1 year

    very enjoyable

    "Have appetizers ready for guests checking in along with welcome drink"

    Rating: 9,0
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