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  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Paul Brieske says: 10 months

    "Service I found to be lacking. especially during the rain. never enough shuttles, not enough seating for the main restaurant's The beading need's to be updated. Very loud renovation on the 3rd floor of the 1000 building. could not relax during the day. Sports bar is really not a sports bar. "

    Rating: 5,0
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  • B. Morales says: 10 months


    "Staff is extra friendly. Gabriel with the entertainment crew was especially welcoming. Very clean with constant upkeep is nice. Food is a little repetitive and I'd prefer it to be more authentic to Mexican cuisine. This was our families second visit with Iberostar DelMar and it is a destination that I wouldn't mind revisiting. I recommend staying at this destination. "

    Rating: 9,0
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  • Farshad says: 10 months


    "We had a wonderful time and enjoyed our stay will definitely come back again."

    Rating: 10,0
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  • Joanna Bouchard says: 10 months


    "I went with my 19 yr old daughter. The service was very good, minor exeptions. Even though we called the night before our departure for a bellboy as directed by the resort, he never showed up, so we had to lug our luggage. Not really a big deal, didn't want to be late and enjoyed the last few minutes of sunshine. The room was nice, beds weren't the best (very firm) but I've travelled to resorts alot and all the beds are the same. The cleaning staff was great everyday. The locations was good, as I've stated, I've travelled there alot and some resorts are a far drive about 2 hours for some. This time I made sure to book a hotel closer to Cancun airport and the drive was only half hour which also made the excursion closer. We went to Xel-Ha and it was a fabulous day, it was a good price $100 for the park and if you wanted to interact with the dolphins for 1 hour that was and extra $70 but very well worth it. The park was full of fun activities like zip lining, rope climbing, cliff jumping circuits (kind of like the on the show Survivor, challenges. Many places to rest and good food. The water was warm. We also went to Coba included: 4 ziplines, then short drive to 2nd place, repelling and swimming in a natural cenote (deep sink hole), then another short drive to the ruins. That was neat to see because it's been added as one of the seven wonders, but not to interesting if your not into that. The resort was very well layed out and easy to find your way around (others I've been at were very confusing. The buffet was good, but not as big of variety as other resorts, still very good food. You never go hungry because something is always open, snack bars. There were alot of different pools, kids, adult only quiet pools and the main pool that included activities like, dance lessons, aqua excersise. The weather, well no one can control, I looked at the forecast before I left and it said rain for the whole week which was a bummer. But pleasant sureprise, it rained the day we got there which was late anyway and beautiful hot sunny skies the rest of our stay. So don't believe the weather forecasts (they are usually wrong where I live too). The beach was very windy but water was warm and there were peddlers (people bothering you, trying to sell you stuff). So we mainly stayed at the pools (no wind). Bars were good service, staff was great, drinks were good. This is the good place for family (lots for kids) and adults.1st time I've been that I'd return."

    Rating: 8,0
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  • Tracy Brennan says: 10 months

    Would recommend to other people.

    "All staff were very polite and nice. Good variety of food. However lunch could be open at 12pm instead of 1pm."

    Rating: 8,0
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  • James Duffy says: 10 months

    I do not know what this means

    "From the experience of your checking in to the day we left the hole experience of this resort was poor. Have never had this at any other resort, not even in Cuba. On check we are informed that we were in a ground floor suite even though we requested a upper floor and the your staff refused any attempt to change this!!! Waiting and waiting for a bell boy to get us to our room after a very long day.Went back to the desk and again said that a bell boy would come.Got a drink from the lobby bar and when finished that,went back to desk for directions to our room. We are the only people off the bus and the only people trying to get to a room here.The bell boy finaly arrives at this point and takes us to the room only to find that the door had to be kicked in every time we entered the room the entire stay even though the bell boy said he would have it fixed. The fridge never got cold,just cool but we figured that it was not worth complaining about as the door was not getting fixed. The air conditioner had problems that we could not ignore and did have it corrected sort of, at least we could now at least turn it off. The guest transportation was the worst experience of all the reorts we have been at in the past. These do not run often or in a consistent schedule which all the guest we talked with found very annoying. The resort is way to large to be walking it all of the time especially for the older people or those with disabilities. "

    Rating: 3,0
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  • Angela Santin says: 10 months


    "Over all the resort was very good. The double beds need to be replaced. Wine and champagne were very good. Fruit drinks at the pool were of low quality. Beach and pool were very nice. The staff were very accommodating and responsive. Loved the different birds in and around the lobby."

    Rating: 8,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)