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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • February Stay From Cincinnati says: about 1 year

    Mario the bellhop and Luis the bartender are simply awesome. Job well done.

    "The large facilty is kept in immaculate condition. The staff is always friendly and very helpful. The specialty restaurants are very good. The buffets are are better than average and that's the only reason I didn't give a ten ranking."

    Rating: 9,0
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  • John says: about 1 year

    the staff was friendly and service with a smile

    "very nice and clean "

    Rating: 10,0
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  • Edwin Humenny says: about 1 year

    We all had a very nice time.

    "Grounds are beautiful, well maintained and staff are very friendly. Star Friends seem to be everywhere and anxious to keep people active and doing fun things. Some of the shows were very good, better than any other all inclusive resorts we have been to. The best shows were the Rock Show and the Magician from Argentina, Sebastian. Rooms were kept clean and stocked, ie, water, beer etc. Toni was a very friendly Star Friend, Felipe was especially good at breakfast and Victor at the bar was solid! The food was good."

    Rating: 9,0
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  • Lbroemsen says: about 1 year

    Overall very good. I would go again to one of your facilities.

    "Everything was very good. Three issues. We were told at check-in that transport cars ran every 10 to 15 minutes. Not true. There apparently is no schedule. You have to call when you want a ride. At Del Mar we were put in the 1100 bldg., so it is a little more important when you are going to golf or a restaurant. Also, it would have been nice if there tables and chairs for card playing. Everything in the shopping areas was extremely overpriced. In a resort area, you expect to pay a little bit more but after spending $40 USD to rent a worn out bad set of golf clubs I certainly wasn't going to spend $100 USD on a golf shirt."

    Rating: 9,0
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  • Candy Kehoe says: about 1 year

    I would love to return next year!!!

    "What an awesome place such a beautiful setting the staff was wonderful very helpful food was very good!!!"

    Rating: 10,0
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  • Jud Maillette says: about 1 year

    Other than this issue with the glasses our trip was very good. We enjoyed the spacious resort as we both like to walk.

    "We really enjoyed our trip to Iberostar Mexico. The food was really good and lots of choices and the pool was nice as well. If we had anything bad to say it would be in our room. My concern there is they never changed the cups or glasses in our room the whole time we were there. Each day the maid would clean our room and then wipe out the glasses and cups if we used them. My question is where was these cleaning clothes before she wiped the glasses. I hope you will change your cleaning process to include clean, fresh glasses and cups each day. "

    Rating: 9,0
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  • C. J. Leppert says: about 1 year

    "This was our first visit to one of your hotels & we loved it. Somewhat disappointed in beach (lots of seaweed, somewhat rocky), but the pools are awesome! Personnel were all very helpful & conscientious. Had a great time & looking forward to another visit! Might look for a room farther away from busy jet ski & boat area. We had an issue with noisy adult neighbors, but one call to front desk took care of that."

    Rating: 9,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)