Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR Paraíso Del Mar - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Paraíso Del Mar, Aerial View
  • IBEROSTAR Paraíso Del Mar, Beach
  • IBEROSTAR Paraíso Del Mar, Swimming Pool

IBEROSTAR Paraíso Del Mar

Our guests reviewsIBEROSTAR Paraíso Del Mar

  • Debby says: 9 months

    This must have been the oldest part of the Iberostar grouping. Our tub was chipped, ants in the bathroom,the AC squeeled all the time, and the frig was barely cold. The food was either no flavor or too much flavor and overcooked. Not what I was expecting.

    "This must have been the oldest part of the Iberostar grouping. Our tub was chipped, ants in the bathroom,the AC squeeled all the time, and the frig was barely cold. The food was either no flavor or too much flavor and overcooked. Not what I was expecting. The pool was nice, beach was beautiful. All staff were exceptional!"

    Rating: 8,0
    View moreHide
  • Dmitry Danko says: 9 months

    Excellent

    "It was wery good. We will stay in that hotel next time."

    Rating: 10,0
    View moreHide
  • Tadeusz Zdanowicz says: 9 months

    Best time

    "Excellent resort and hospitality"

    Rating: 10,0
    View moreHide
  • Antonio Campos says: 9 months

    unbelieveable

    "For me and my wife, who visit Mexico for holiday and geting the service provide by your facility, just EXCELENTE would the word for all the mordomies. thank you, i'll see you same time."

    Rating: 10,0
    View moreHide
  • Richard Watson says: 9 months

    OK

    "Our Grandson of 3 had a great time he was on stage every night at 8 and he was well recognized around the resort. This resort is excellent for families or just couples who love children."

    Rating: 8,0
    View moreHide
  • Timothy Guiheen says: 9 months

    Not having the room requested in the hotel reserved and downgrading the guests is not what is expected of a 5 star resort. To give a guest a room that has broken items and a ongoing construction project beneath the balcony is poor judgement and managemen

    "Very disappointed in our room and the cooperation of the front desk. This was our 3rd visit in the last three years to this resort. We were not acknowledged as a returning guest. The room we reserved at the Beach hotel was not available and we were given a room in Del Mar that overlooked the entertainment theater. It was too loud and we asked to be moved and were given a room in the Del Mar again that faced the road and was quite noisey. We were told there were no rooms available in the Beach hotel until two days later. We then moved to a beach hotel room that had serious maintenance problems. Ceiling fan and bathroom exhaust fan were not working properly. Took 2 days to get the ceiling fan fixed. Furniture was beat up and had pieces missing. There was a construction project beneath the room balcony (room 3246)for the next 5 days that had sawing and hammering form morning til 8pm. The front desk offered to move us again and we declined as that would have been the 4th room move in a 10 day stay. Front desk sent a welcome back gift of t shirts that were size medium and when I asked for large so they would fit; I was told that medium was the largest they had. Even your gift disappointed. "

    Rating: 3,0
    View moreHide
  • Marco Y Maria says: 9 months

    Exceeded our expectations every day!

    "Un tiempo Fantastico!"

    Rating: 10,0
    View moreHide
Share:
Language:
Close

Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 713-676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)