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  • IBEROSTAR Paraíso Beach, Aerial View
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Lobby

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Jose Rangel says: about 1 month

    Excellent

    "Great staff, friendly and helpful. Excellent location and clean facilities"

    Rating: 10,0
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  • Ryan says: about 1 month

    Yes

    "You guys were excellent... Great service great food beautiful resort kept very clean.... Beds are a little stiff but other than that the best vacation resort I have ever been too. Gracias amigos will be back in 6 months"

    Rating: 10,0
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  • Kevin Lusnia says: about 1 month

    yHad a great time and plan to return

    "The food in the mediteranean restaurant and the steakhouse have been better in past years. The show at the Japaneese restaurant was better in past years. The walks used to be swept clean more often. Kudos for the non-emoking areas throughout the resort, much better than past years. Also like the new pool chairs and wood in the beach lobby."

    Rating: 9,0
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  • Mica Jacquez says: about 1 month

    YES

    "GREAT HOTEL GREAT COSTUMER SERVICE GREAT POOL"

    Rating: 10,0
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  • Paul Fedena says: 2 months

    Requested quiet area, placed next to NOISY Theater - could not go to bed till after midnight. Had to be moved the 2nd day.

    "Food in specialty restaurants mostly bland or worse. Exceptions: Meditteranean & Argentinian Steak House. Service generally very good. Serious problem with communication with Mexican employees (they seemed to only know enough to be able to speak enough English related to specific requests, e.g., waiters could get you coffee, but couldn't understand simple requests outside of that. Biggest problem came with checkout. We had 10 guests in our party. My wife is handicapped, and one of our friends bought her a massage in her room since she couldn't get to the Spa due to stairs. That friend also had a massage. They charged that friend for 2 massages for her and refused to believe that my wife received the massage in her room, thus they refused to honor the $50.00 discount certificate for my wife's massage!!!??? Grounds well kept. Beach nice. Weather perfect. Have been to Riveria Maya 6 times, this was our worst experience."

    Rating: 7,0
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  • Sue says: 2 months

    definitely

    "The hotel was lovely and clean good service and the entertainment team were brilliant, none stop activities all day long. My only comment would be if I was to return I would go at a different time of year as the mosquitoes were wicked."

    Rating: 10,0
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  • Tammy De Quack says: 2 months

    All in all a beautiful resort! Should have benches and shuttles along the long walk to rooms. We had tiny ants in our bathroom in our room. I feel that WiFi should have been free! Should not have to pay extra in a five star resort!

    "Disappointed that there was not free WiFi. Seems to be a standard for lesser quality hotels. We had tiny ants in our bathroom in our room. Staff was excellent. Loved the resort!"

    Rating: 9,0
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