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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Beach, Aerial View
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Lobby

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Mica Jacquez says: about 1 month

    YES

    "GREAT HOTEL GREAT COSTUMER SERVICE GREAT POOL"

    Rating: 10,0
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  • Paul Fedena says: about 1 month

    Requested quiet area, placed next to NOISY Theater - could not go to bed till after midnight. Had to be moved the 2nd day.

    "Food in specialty restaurants mostly bland or worse. Exceptions: Meditteranean & Argentinian Steak House. Service generally very good. Serious problem with communication with Mexican employees (they seemed to only know enough to be able to speak enough English related to specific requests, e.g., waiters could get you coffee, but couldn't understand simple requests outside of that. Biggest problem came with checkout. We had 10 guests in our party. My wife is handicapped, and one of our friends bought her a massage in her room since she couldn't get to the Spa due to stairs. That friend also had a massage. They charged that friend for 2 massages for her and refused to believe that my wife received the massage in her room, thus they refused to honor the $50.00 discount certificate for my wife's massage!!!??? Grounds well kept. Beach nice. Weather perfect. Have been to Riveria Maya 6 times, this was our worst experience."

    Rating: 7,0
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  • Sue says: about 1 month

    definitely

    "The hotel was lovely and clean good service and the entertainment team were brilliant, none stop activities all day long. My only comment would be if I was to return I would go at a different time of year as the mosquitoes were wicked."

    Rating: 10,0
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  • Tammy De Quack says: about 1 month

    All in all a beautiful resort! Should have benches and shuttles along the long walk to rooms. We had tiny ants in our bathroom in our room. I feel that WiFi should have been free! Should not have to pay extra in a five star resort!

    "Disappointed that there was not free WiFi. Seems to be a standard for lesser quality hotels. We had tiny ants in our bathroom in our room. Staff was excellent. Loved the resort!"

    Rating: 9,0
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  • William Nippard says: about 1 month

    First time staying at Iberostar and would recommend it as a first class resort! -William Nippard Grand Falls Canada

    "Our one week stay truly was Paradise. The hotel staff were most friendly, accommodating and professional to the core. The service was extraordinary and accommodations were clean and fresh! The pool was very large, uniquely designed and the staff at swim up bar were so much fun! I was most impressed how each seemed to go out of their way to ensure our expectations were met. "

    Rating: 10,0
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  • George says: about 1 month

    excellent service overall great food close to all facilities very clean area, be back soon! great experience

    "reception should pay more attention to waiting customers instead of talking amoung themselve"

    Rating: 10,0
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  • Kevin Voss says: about 1 month

    Highly recommend Iberostar

    "Had a very nice time. Much fun!!"

    Rating: 8,0
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