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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Beach, Aerial View

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Sandi Tymchuk says: 9 months

    I don't understand this field. We would love to return, if the package is priced competitively.

    "Awesome! Reviewed on TripAdvisor.ca. Areas for improvement: we had just a mediocre experience at the Mediterranean restaurant (arrived early, dismissed, returned later and not acknowledged in any way while several parties were served ahead of us; food was less varied and of no better quality than the awesome buffet's), causing us to cancel other reservations. A second area is the mildew odor (mild) in the pillows, as well as the lack of soundproofing between rooms. In addition, the smoking in a nearby room transferred to our bathroom ventilation, it appeared (disappeared with a change in guests next door): we reported this on the first day, but don't feel that it was addressed with the guests next door as it needed to be. We loved the beach, pools, and friendly and welcoming Activities staff--and the buffet and staff, naturally! Our housekeeping was also very good (room 3844)."

    Rating: 9,0
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  • Family Of 5 says: 9 months

    Second time visitor Mexico, previous to Puerto Vallarta

    "We had an excellent time! There were a few little things with the hardware in the room - loose fan light(only holding on by one screw), other light not working, the patio doors didn't seem to fit/lock well and a broken latch on a cabinet door. These minor items were certainly not enough to deter us from having a wonderful time. The beach/water/waves were more ruff than I was thinking. Maybe just the weather or time of year? We would visit again."

    Rating: 9,0
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  • Dave Canada says: 9 months

    had an enjoyable relaxing time staff worked hard to make it enjoyable

    "Friendly, helpful staff. Only concern was our room was on the main thorough fare for resort vehicles, that seemed to be constantly scurrying back and forth and was too much activity and noise. Would be good if could could find a way to be more efficient and limit this traffic. "

    Rating: 8,0
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  • Older Adult Family says: 9 months


    " Due to unfortunate bad weather, we were unable to spend much time at the beach or pool. There was thus little else to do on the resort other than eat or shop. That was fine initially, but after several days we had nothing to do. One ping pong table was provided, but was removed by 11 pm. The gym also closed at 8. Perhaps - a heated pool for cold days; an adults only pool area for quiet times; a karaoke bar; dart boards; indoor card tournaments; a adult bar with music other than the younger based disco that did not open until 11 pm."

    Rating: 6,0
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  • Josée Roy says: 9 months

    I would recommend this complex to any of my friends!

    "Our stay at Iberostar Paraiso Beach was a very good experience. The site is beautiful, the room was clean and quiet, the food was excellent in the buffet and in the different restaurants, the service was prompt and effective. The air conditioning was OK all the time. Animated activities in the pool were noisy, but it is normal and we managed to stay away from it. The gym was very busy, but as it rained most of the time (4 to 5 days), it was normal. The only thing we regreted was that the shows were too late at night (9:45). If I may suggest, we would have prefered at 9:00. Otherwise, we were too tired to attend (and would have liked to). I understand it may be OK for people of 30, 40 or 50 years old, but we (60 years old) couldn't keep up with this schedule."

    Rating: 9,0
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  • Gabriel Mc Caffrey says: 9 months

    Experience wonderful apart from my WiFI comments. Weather could have been dryer, but not Iberostar's fault.

    "Fabulous, Fabulous, Fabulous. Only one criticism..... WiFi.... Please consider adding it into your costs. I did pay for a week of WiFi but both my wife and I have an iPad, a smartphone, and I have a PC as well just in case work comes up.... Paying for WiFi to discover that it only covers one device, and is not even "one device at a time" is ridiculously short-sighted in this century...."

    Rating: 9,0
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  • Line Deschênes says: 9 months

    Great !

    "My stay was very nice, although it rained every day, except on the last day. The room was comfortable and very clean. All the employees were friendly and seemed happy to be there. The " Star friends " at the pool and at the theater were great, specially Antonio Montana who is funny ! Very nice atmosphere and good shows !"

    Rating: 9,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 713-676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)