Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR Paraíso Beach, Aerial View

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

Sue Kleppin says: 8 months

Sorry - I don't know what you are looking for in this area.

"We found the service was good, though sometimes staffing seemed limited. Everyone on staff was very helpful and pleasant. We really struggled with the lighting in the room, both the common area and bathroom. The light was too dim for ladies preparations. The setup of the pool area was lovely. It was very nice to experience a pool experience that didn't make you feel as though you were lined up on a ship deck. The separation of area's and chair groupings was very appreciated. A suggestion regarding the pool area would be to increase staff to clean and service the area. We had 2 days where trash was on the table by our chairs before we arrived and was still there when we left the pool area at the end of the day and we didn't see a waitress or waiter the entire time. The buffet restuarant was somewhat disappointing in quality and variety - from main courses, fruits, and desserts. Our room was clean and pleasant and the grounds nicely manicured. The staggered check out times dependent on your transportation time was very appreciated. "

Rating: 8,0
| read commenthide comment share
Laurie Glover says: 8 months

Great trip

"We upgraded to the Lindo. The food was excellent (went to a different restaurant 6 nights out of the 7). Japanese restaurant, although great experience, the beef was heavily salted and we could not eat it. The staff were excellent and the cleanliness of the rooms and facility were great. We would love to have you introduce live music (bands) other than the nightly shows, although the Mexican show was stupendous. My only complaint is the beds were sagging and we all returned with sore backs (we travelled with another couple that had the same complaint) our chiropractor loved the extra business. "

Rating: 9,0
| read commenthide comment share
C Crampton says: 8 months


"Wireless internet should be provided through out the resort for free. Food should be improved, it is so so."

Rating: 6,0
| read commenthide comment share
Diane N. says: 9 months

Was not happy with stay

"Was too much walking to get everywhere & when I asked some employees directions they could not understand English to tell me. This was my 4th time in Mexico & never saw the small animal critter that looked like a raccoon & they were everywhere & couldn't even lay out without them coming around, disgusting! My parents brought us to celebrate their 50th Anniversary & their room flooded & wouldn't accomadate them for a new room since if smelled musty! Would not recommend stay there again !"

Rating: 3,0
| read commenthide comment share
Janice Gibson says: 9 months


"Your resort was great. The rooms and public areas were clean. The restaurants and buffet were good. You could use a few more trams on the nights it is raining as there are no covered areas for walking or put umbrellas in rooms. The checkin was good and it was nice to have our room ready on arrival. We would recommend the resort to people and will come again. "

Rating: 10,0
| read commenthide comment share
Juan Queiro says: 11 months

excellete resort. price was right and service was excellent..

"Was an excellete resort. price was right and service was excellent.. ould highly recommend to others and will always use Iberostar resorts..."

Rating: 10,0
| read commenthide comment share
Joanne says: 12 months

"Excellent vacation at the Iberostar Playa Paraiso! Wonderful friendly and courteous staff. Extra thanks to Chef Maria (and Marco) for helping us with our daughter's multiple food allergy issues. We are so grateful for the extra care and consideration. Travelling with a child with anaphylactic allergies is always nerve-wracking. We have never receieved so much help and assurance with this topic in any other hotel...let alone a large and complex all-inclusive resort. We felt the food was of excellent quality and execution....please continue to offer the real, traditional mexican dishes....they were the highlight! We love authentic mexican cuisine.....we never ate a burger/pizza/hotdog/spaghetti!!!!! We were very impressed to see the great efforts to maintain absolute cleanliness and food safety. Not an easy task when the scope of food services is so large and spread out! We enjoyed the grounds....well maintained...and the variety of gentle animals wandering freely (loved the peacocks and the turtles!). Alt we did not participate in the Star Friend activites...except to watch the fun shows every night, The activity staff were fun, energetic (even in the extreme heat and humidity!)and hilarious!!! We applaud their energy and enthusiasm. We were quite lazy......enjoying food, drinks and the beach!!!Despite being a tropicalG location, we never encountered any mosquitoes or insects in our room. What a releif! We also thank our housekeeping attendant for the different towel animals each day. An extra gesture that our daughter really appreciated. We will definitely return....and bring all our friends and family next time !!! "

Rating: 9,0
| read commenthide comment share

Call Center

Ico_usa USA +1-888-923-2722 0

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)