Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR Paraíso Beach, Aerial View
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Lobby

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Laura Jacques says: 7 months

    We had a great time.

    "I loved the Iberostar Paraiso Beach. All of the staff was friendly, hard working, and welcoming. The grounds and rooms were kept very clean, the food was great, and I loved the animals around the resort. The beach was wonderful and the pool was fun but large enough to find a quiet spot if you wanted to. My only complaints are that the drinks were very weak, chairs in the shade were hard to find unless you got up and went out at 6:00 am. Also, it would have been nice to have someone to give us a brief orientation of the resort when we arrived so that we would know everything the resort had to offer. I would definitely return to an Iberostar resort. We did have a problem, however, with a Lomas Travel representative at your resort. We used Lomas for our transportation from and to the airport but purchased a trip to Chichen Itza from someone else who had been very nice to us and told us a lot about the area. When he found out he scared us by saying that we would not be allowed on the bus because we used a different agency. He said we should bring our receipt to him and he would get our money back and rebook the trip with Lomas. After calling the travel agent I booked my trip to Mexico with I realized he was just trying to get the commission for himself. This was the only bad aspect of our trip."

    Rating: 9,0
    View moreHide
  • Scott Hennin says: 8 months

    I didn't feel that this was a first class resort

    "Nice, clean facility. Very disappointed that we could only have 2 dinners at the nicer restaurants and the only reservations were at 9pm! The food at the buffet was ok, but I got the feeling that Iberostar was trying to save money by having everyone eat at the buffet even though there were openings at the other restaurants. I don't like the fact that you can't get a drink at the pool after 6pm. "

    Rating: 7,0
    View moreHide
  • Peter Hamill says: 8 months

    *****

    "Very nice,Very clean,Most employees very friendly.Could make one emprovement on transportation from beach to lobby ,Like every half hour on the hour with stops on the way."

    Rating: 9,0
    View moreHide
  • Ryan Doucette says: 8 months

    will be back!

    "My wife from Poland and I from Canada decided to go here as our first vacation destination. We have travelled a lot in Europe and the US but this was an amazing time. The hotel staff were some of the friendliest people I have met and there is no shortage of them, anytime you need something, it is done right away, when we first arrived, our telephone and tv were not working, within 20 minutes, they were both replaced. The room service was great also but the room service menu was lacking options a bit. The pool was amazing with different temperatures for different likes, 3 swim up bars with great drinks and only a short walk through the resort to the beach front where there was another bar. There were unlimited food options, they said you could only have 3 confirmed reservations for restaurants while there for a week but you can go or call everyday and easily get into a restaurant instead of eating at the buffet. The hotel was centrally located for the different trips we did like swimming with Dolphins, Deep Sea Fishing and went to visit Coba with AllTourNative guide Jano which was the best day there. Overall it was a great time and we will definitely be going back to Iberostar resorts when we get the chance. And remember, bring lots of $1 US bills for tips, the staff work very hard but if you tip them when you can, they will wait on you hand and foot. Also the Star friends were great, our favorite people were Gamma and Mose, they were amazing hosts and made the vacation so much better. I just can't say enough good things about the Iberostar Team. Be warned though, wear lots of sun block, I burnt my feet on the first day and they were sore the whole time!"

    Rating: 10,0
    View moreHide
  • P Dawg says: 8 months

    Great Resort, very clean, great beach and pool areas as well and of course a great friendly staff.

    "The resort is huge and at first confusing, but very clean and friendly staff. The beach area is awesome and never had a problem finding a lawn chair. You can also find top shelf alcohol is a few of the bars. Just wish the resorts would give us a choice of an american beer, but really that is all I can complain about. Great resort and I look forward to returning."

    Rating: 9,0
    View moreHide
  • Stuart Tanner says: 8 months

    Location superb

    "Excellent hotel with great food and excellent staff, I would have given a 10 but it took 5 days for someone to come and mend the shower."

    Rating: 9,0
    View moreHide
  • Ross And Gloria Simmonds says: 8 months

    The staff, from housekeeping to waiters were fantastic, The evening shows started late 9:45pm, so we missed a few of them.

    "Great place to stay,"

    Rating: 10,0
    View moreHide
Share:
Language:
Close

Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 713-676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)