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  • IBEROSTAR Paraíso Beach, Aerial View
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Lobby

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Kim U Texas says: 3 months

    We had a wonderful weeks stay at Iberostar Paraiso Beach/Del Mar 8/17. It was our first visit there and it did not disappoint. The property was beautiful and spacious. Generally, we prefer a smaller property but the deal was too good to pass up based o

    "We had a wonderful weeks stay at Iberostar Paraiso Beach/Del Mar 8/17. It was our first visit there and it did not disappoint. The property was beautiful and spacious. Generally, we prefer a smaller property but the deal was too good to pass up based on other reviews. We ordered room service a couple times and it was delivered within 30 minutes as promised. We had requested 2 side by side rooms for the family, and were accomodated. The air conditioning kept the room nice and cool with no problems. The beds were not very comfortable, in fact they were fairly hard and sleeping was difficult. Other than that, the rooms were clean, roomy, well stocked and very nice. There was always an open restaurant/snack bar somewhere and the courtesy of the staff was excellent. I highly recommend this resort and would return again. Cons It is very spread out and involves alot of walking, so if you are limited on your walking, it could be challenging. The do have trams that run from the main lobby down to the beach periodically, so you can always catch one. I noticed they were easy to find in the morning hours and the afternoons were a little more few and far between. We did have a negative experience at The Gourmet Restaurant. We did not arrive dressed in mens slacks, etc. and, although we returned to the room and changed, when we returned to the restaurant, the manager totally ignored us for a long period of time and was blatantly rude to us. No one would come to our table to greet us or offer us a drink. After about 10 minutes we had to call the manager over and ask for drinks and service. We were still ignored for awhile and not provided good service at all. We had to catch someone if we needed anything. The food ended up being terrible, so it was an all around bad experience. Another problem we had was I needed to print my boarding passes the day before departing and they did not offer any type of business office service. They sent me over to the resort next door, who wasn't able to help me, then I was sent over to the shopping mall area. I never could locate the office they had sent me to so I finally gave up. The walk to these areas was insane and I ended up paying a driver to get me back to my resort. We were never able to get our boarding passes printed in advance. Aside from the couple of negatives, the positive aspects of this resort, food, and service was outstanding. "

    Rating: 10,0
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  • Иберостар Бич и Линдо отличные отели! says: 3 months

    Всем советую данный отель и для веселого и для спокойного отдыха

    "Отдыхал с супругой 7 дней в августе 2014 года. Мы жили в Иберостар Бич, а наши друзья в Иберостар Линдо. Хороший отель, безупречный сервис. Чистая уборка номера, замечательная анимация и интересные вечерние представления. Прекрасная ухоженная территория отела (комплекса отелей). Море спокойное, один раз принесло водоросли, но их быстро убрали. Питание на любой вкус. Много пар были с детьми и я не видел у них проблем. Они были довольны и счасливы. Экскурсий почти не брал, т.к. приехал с 9-ти дневной экскурсией на автобусе из Мехико. Всем советую этот комплекс отелей. А американцам советую: не давать бесконечных чаевых за все, т.е. за свою работу персоналу отеля. Особенно в баре, в ресторане и даже на пляже. Это со временем развратит персонал - ведь Вы не стимулируете их работу, а заставляете некоторые личности становиться алчными. И без Ваших подачек видно, что персонал - вежливые, воспитанные и работящие люди. Не унижайте их своими подачками (долларами)! Для хозяев отеля: тапочки стоят очень дешево. Неужели сложно купить их для Ваших постояльцев?"

    Rating: 10,0
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  • Tom Peterson says: 3 months

    "nearly excellent"

    Rating: 9,0
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  • Arsénio Corôa says: 3 months

    ok

    "First time we went to an all inclusive was at Laguna Azul in Varadero Cuba; we liked it a lot . So we wanted to try Iberostar mexican way because everybody says that in Mexico we eat better ; in our case that wasn't true ; in the buffet in Cuba we found more sea food and fish and more fruits and in general more different type of food. In Cuba the service in the buffet is more smiley :) and better , in Mexico we had to ask for some more wine , the waiter don't come to see you as often ; but that is maybe what they been told to do ??? The ambiance in Lobby bar is far away better in Cuba with the Cuban Musicians ; In Mexico: a saxophone all week same songs... In Mexico we liked the room : very Clean ; in the Restaurant à la carte we found a better smile service and food ."

    Rating: 7,0
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  • Barbara says: 3 months

    I would recommend this hotel!

    "The staff was friendly, the hotel and grounds were exceptionally clean, the food was very good. The only improvement that I can recommend is better mattresses on the beds. They were so hard. "

    Rating: 9,0
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  • Christopher Howland says: 3 months

    pleasant stay very slow layed back but needs a spark at night or bed early

    "Nice hotel grounds and wild life interesting night time activities very limited could do with a casino or more incentive to attend the night club which looks old, all other actives shut down around and makes the area a ghost town, On the night the tourists are approached to be the entertainment (karaoke, Mr and Mrs)you can tell since majority of seats are empty in showcase. "

    Rating: 7,0
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  • Patrick says: 3 months

    My wife and I have traveled to Riviera Maya in Mexico several times now, and by far, the Iberostar Paraíso Beach is the nicest resort we have stayed in. The property is absolutely amazing! The hotel was built with a classic Mexican colonial feel, and the

    "My wife and I have traveled to Riviera Maya in Mexico several times now, and by far, the Iberostar Paraíso Beach is the nicest resort we have stayed in. The property is absolutely amazing! The hotel was built with a classic Mexican colonial feel, and the colorful, open air environment is extremely tranquil and relaxing. The hotel pool is HUGE and has many beds and gazebos to relax in, as well as a water fall and several hut tub areas. The Iberostar’s stretch of beach is beautiful. There are a few rock formations to look out for while in the water, however, those areas are clearly marked and there are several lifeguards on duty. The beach is very clean and there are many chairs, huts, gazebos, hammocks and beds to choose from. The bar is right on the beach and there are a couple of chefs that cook food and prepare snacks all day long. The hotel amenities are definitely that of a 5 star resort. The hotel rooms, fitness center, spa, tennis courts, and other recreation areas are all very well maintained. The resort grounds are beautifully landscaped, filled with tropical flowers and native wildlife. We were also very pleased with the restaurant and food options onsite. You never have to leave the resort and there are several different types of restaurants to choose from. My two favorites were "La Dorada", a Mediterranean themed Restaurant and "La Hacienda", which specializes in authentic Mexican cuisine. Whether it’s the main à la carte restaurant or one of the other themed experiences, you will definitely be pleased! You never have to leave the resort, however, if you’re in the mood for an adventure the hotel provides a large variety of excursion options. You can snorkel, fish, visit the Mayan ruins, ride ATVs, go zip-lining, and explore the jungle, caves and cenotes. If you decide to stay on the resort property there is always something to do. The hotel staff arranges soccer and volleyball games on the beach and during the day you can find areas throughout the resort that offers water aerobics, jazzercise, art classes, jewelry making, dancing and various other games. Last, but certainly not least, is the hotel staff. The Iberostar runs a top notch organization, and every staff member is kind, courteous and well trained. The hotel staff treats everyone like royalty and you will find many individuals willing to go out of their way to make your stay more enjoyable. I was even more surprised to find that almost every employee could speak both Spanish and English, and even a little Italian, French and Portuguese. Our room was always promptly cleaned and serviced once we left in the morning, and we always returned to some sort of surprise. The hotel staff would leave chocolates, extra refreshments, flowers and towel decorations folded and shaped into different animals, like swans, elephants, dolphins and scorpions. While out on the property EVERY single staff member would stop what they were doing when we walked by and say hello and ask how we were. I cannot say enough good things about the great people that work at the Iberostar Paraíso Beach resort!"

    Rating: 9,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)