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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Beach, Aerial View
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Lobby

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Tarak Patel says: 3 months



    Rating: 10,0
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  • Kim U Texas says: 3 months

    We had a wonderful weeks stay at Iberostar Paraiso Beach/Del Mar 8/17. It was our first visit there and it did not disappoint. The property was beautiful and spacious. Generally, we prefer a smaller property but the deal was too good to pass up based o

    "We had a wonderful weeks stay at Iberostar Paraiso Beach/Del Mar 8/17. It was our first visit there and it did not disappoint. The property was beautiful and spacious. Generally, we prefer a smaller property but the deal was too good to pass up based on other reviews. We ordered room service a couple times and it was delivered within 30 minutes as promised. We had requested 2 side by side rooms for the family, and were accomodated. The air conditioning kept the room nice and cool with no problems. The beds were not very comfortable, in fact they were fairly hard and sleeping was difficult. Other than that, the rooms were clean, roomy, well stocked and very nice. There was always an open restaurant/snack bar somewhere and the courtesy of the staff was excellent. I highly recommend this resort and would return again. Cons It is very spread out and involves alot of walking, so if you are limited on your walking, it could be challenging. The do have trams that run from the main lobby down to the beach periodically, so you can always catch one. I noticed they were easy to find in the morning hours and the afternoons were a little more few and far between. We did have a negative experience at The Gourmet Restaurant. We did not arrive dressed in mens slacks, etc. and, although we returned to the room and changed, when we returned to the restaurant, the manager totally ignored us for a long period of time and was blatantly rude to us. No one would come to our table to greet us or offer us a drink. After about 10 minutes we had to call the manager over and ask for drinks and service. We were still ignored for awhile and not provided good service at all. We had to catch someone if we needed anything. The food ended up being terrible, so it was an all around bad experience. Another problem we had was I needed to print my boarding passes the day before departing and they did not offer any type of business office service. They sent me over to the resort next door, who wasn't able to help me, then I was sent over to the shopping mall area. I never could locate the office they had sent me to so I finally gave up. The walk to these areas was insane and I ended up paying a driver to get me back to my resort. We were never able to get our boarding passes printed in advance. Aside from the couple of negatives, the positive aspects of this resort, food, and service was outstanding. "

    Rating: 10,0
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  • Иберостар Бич и Линдо отличные отели! says: 3 months

    Всем советую данный отель и для веселого и для спокойного отдыха

    "Отдыхал с супругой 7 дней в августе 2014 года. Мы жили в Иберостар Бич, а наши друзья в Иберостар Линдо. Хороший отель, безупречный сервис. Чистая уборка номера, замечательная анимация и интересные вечерние представления. Прекрасная ухоженная территория отела (комплекса отелей). Море спокойное, один раз принесло водоросли, но их быстро убрали. Питание на любой вкус. Много пар были с детьми и я не видел у них проблем. Они были довольны и счасливы. Экскурсий почти не брал, т.к. приехал с 9-ти дневной экскурсией на автобусе из Мехико. Всем советую этот комплекс отелей. А американцам советую: не давать бесконечных чаевых за все, т.е. за свою работу персоналу отеля. Особенно в баре, в ресторане и даже на пляже. Это со временем развратит персонал - ведь Вы не стимулируете их работу, а заставляете некоторые личности становиться алчными. И без Ваших подачек видно, что персонал - вежливые, воспитанные и работящие люди. Не унижайте их своими подачками (долларами)! Для хозяев отеля: тапочки стоят очень дешево. Неужели сложно купить их для Ваших постояльцев?"

    Rating: 10,0
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  • Tom Peterson says: 3 months

    "nearly excellent"

    Rating: 9,0
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  • Arsénio Corôa says: 3 months


    "First time we went to an all inclusive was at Laguna Azul in Varadero Cuba; we liked it a lot . So we wanted to try Iberostar mexican way because everybody says that in Mexico we eat better ; in our case that wasn't true ; in the buffet in Cuba we found more sea food and fish and more fruits and in general more different type of food. In Cuba the service in the buffet is more smiley :) and better , in Mexico we had to ask for some more wine , the waiter don't come to see you as often ; but that is maybe what they been told to do ??? The ambiance in Lobby bar is far away better in Cuba with the Cuban Musicians ; In Mexico: a saxophone all week same songs... In Mexico we liked the room : very Clean ; in the Restaurant à la carte we found a better smile service and food ."

    Rating: 7,0
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  • Barbara says: 3 months

    I would recommend this hotel!

    "The staff was friendly, the hotel and grounds were exceptionally clean, the food was very good. The only improvement that I can recommend is better mattresses on the beds. They were so hard. "

    Rating: 9,0
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  • Christopher Howland says: 3 months

    pleasant stay very slow layed back but needs a spark at night or bed early

    "Nice hotel grounds and wild life interesting night time activities very limited could do with a casino or more incentive to attend the night club which looks old, all other actives shut down around and makes the area a ghost town, On the night the tourists are approached to be the entertainment (karaoke, Mr and Mrs)you can tell since majority of seats are empty in showcase. "

    Rating: 7,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)