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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Beach, Aerial View

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

Johanna says: 5 months

Over all a great holiday experience

" The hotel is very clean, the service efficient and friendly and the food excellent. One word of caution for people who have difficulty with stairs. There are no elevators, so ask for a room on the ground floor."

Rating: 10,0
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J Lapham says: 5 months

best vacation ever

"Staff is amazing, food was great. Beautiful location"

Rating: 9,0
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Calvin says: 5 months


"You need someone to run the shuttle all the time. The bell boys just don't have time to do it right. They were great at check in and check out. I walk with a cane and my wife has MS. Several times after waiting 30+ minutes we gave up and started walking to our room, dinner reservation, or buffet. The buffet close to our room was closed for remodeled. We chose your resort based on the every 15 minutes claim."

Rating: 7,0
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Greg Martin says: 5 months

very good.

"Not enough shuttles as room far from lobby. Otherwise very nice."

Rating: 9,0
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Shawna Aufner says: 5 months


"We stayed at your Iberostar Paraiso Beach in the Riviera Maya, it was wonderful. The staff was amazing and so positive, the food was great, and our 7 year old was treated like a princess! The resort was beautiful! We definitely will be back next year!!"

Rating: 9,0
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Elisabeth Beaudet says: 5 months


"we had a fantastic stay. The only negatif point: bad lighting in the bathroom to put on your make up."

Rating: 9,0
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Carmen says: 5 months

Over we had a good experience at this resort. The Grand Bahia Resort down the coast is similar in size and A lot Better at transporting guests from rooms to beach/restaurants/lobby. And we never encountered any issues with al la carte bookings

"Hotel is very nice and kept clean. For the size of this resort they require more shuttles/golf carts to transport guests around the grounds. It is posted that a golf cart should circle every 8-10 min and we were only able to catch 4 in our 1week stay at the resort. Our other complaint would be about dress code for al la carte suppers. When we booked our al la cartes the tickets we received did not say that dress pants were required for The Italian Supper. Apon arrival we were sent back to our rooms to change out of our dress shorts and button up shirts to get dress pants. The previous night we had worn similar shorts and shirts to the Japanese al la carte with no issues. When we went to change into to dress shorts we had a 15 min walk to our rooms and 15 min walk back as no golf cart shuttles were seen during our 30 minutes of walking. "

Rating: 8,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)