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Iberostar Hotels & Resorts
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  • IBEROSTAR Paraíso Beach, Aerial View
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Beach
  • IBEROSTAR Paraíso Beach, Lobby

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

  • Ryan says: 3 months


    "You guys were excellent... Great service great food beautiful resort kept very clean.... Beds are a little stiff but other than that the best vacation resort I have ever been too. Gracias amigos will be back in 6 months"

    Rating: 10,0
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  • Kevin Lusnia says: 3 months

    yHad a great time and plan to return

    "The food in the mediteranean restaurant and the steakhouse have been better in past years. The show at the Japaneese restaurant was better in past years. The walks used to be swept clean more often. Kudos for the non-emoking areas throughout the resort, much better than past years. Also like the new pool chairs and wood in the beach lobby."

    Rating: 9,0
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  • Mica Jacquez says: 3 months



    Rating: 10,0
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  • Paul Fedena says: 3 months

    Requested quiet area, placed next to NOISY Theater - could not go to bed till after midnight. Had to be moved the 2nd day.

    "Food in specialty restaurants mostly bland or worse. Exceptions: Meditteranean & Argentinian Steak House. Service generally very good. Serious problem with communication with Mexican employees (they seemed to only know enough to be able to speak enough English related to specific requests, e.g., waiters could get you coffee, but couldn't understand simple requests outside of that. Biggest problem came with checkout. We had 10 guests in our party. My wife is handicapped, and one of our friends bought her a massage in her room since she couldn't get to the Spa due to stairs. That friend also had a massage. They charged that friend for 2 massages for her and refused to believe that my wife received the massage in her room, thus they refused to honor the $50.00 discount certificate for my wife's massage!!!??? Grounds well kept. Beach nice. Weather perfect. Have been to Riveria Maya 6 times, this was our worst experience."

    Rating: 7,0
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  • Sue says: 3 months


    "The hotel was lovely and clean good service and the entertainment team were brilliant, none stop activities all day long. My only comment would be if I was to return I would go at a different time of year as the mosquitoes were wicked."

    Rating: 10,0
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  • Tammy De Quack says: 3 months

    All in all a beautiful resort! Should have benches and shuttles along the long walk to rooms. We had tiny ants in our bathroom in our room. I feel that WiFi should have been free! Should not have to pay extra in a five star resort!

    "Disappointed that there was not free WiFi. Seems to be a standard for lesser quality hotels. We had tiny ants in our bathroom in our room. Staff was excellent. Loved the resort!"

    Rating: 9,0
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  • William Nippard says: 3 months

    First time staying at Iberostar and would recommend it as a first class resort! -William Nippard Grand Falls Canada

    "Our one week stay truly was Paradise. The hotel staff were most friendly, accommodating and professional to the core. The service was extraordinary and accommodations were clean and fresh! The pool was very large, uniquely designed and the staff at swim up bar were so much fun! I was most impressed how each seemed to go out of their way to ensure our expectations were met. "

    Rating: 10,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)