IBEROSTAR Paraíso Beach
Our guests reviewsIBEROSTAR Paraíso Beach
"You need someone to run the shuttle all the time. The bell boys just don't have time to do it right. They were great at check in and check out. I walk with a cane and my wife has MS. Several times after waiting 30+ minutes we gave up and started walking to our room, dinner reservation, or buffet. The buffet close to our room was closed for remodeled. We chose your resort based on the every 15 minutes claim."Rating: 7,0
"We stayed at your Iberostar Paraiso Beach in the Riviera Maya, it was wonderful. The staff was amazing and so positive, the food was great, and our 7 year old was treated like a princess! The resort was beautiful! We definitely will be back next year!!"Rating: 9,0
Over we had a good experience at this resort. The Grand Bahia Resort down the coast is similar in size and A lot Better at transporting guests from rooms to beach/restaurants/lobby. And we never encountered any issues with al la carte bookings
"Hotel is very nice and kept clean. For the size of this resort they require more shuttles/golf carts to transport guests around the grounds. It is posted that a golf cart should circle every 8-10 min and we were only able to catch 4 in our 1week stay at the resort. Our other complaint would be about dress code for al la carte suppers. When we booked our al la cartes the tickets we received did not say that dress pants were required for The Italian Supper. Apon arrival we were sent back to our rooms to change out of our dress shorts and button up shirts to get dress pants. The previous night we had worn similar shorts and shirts to the Japanese al la carte with no issues. When we went to change into to dress shorts we had a 15 min walk to our rooms and 15 min walk back as no golf cart shuttles were seen during our 30 minutes of walking. "Rating: 8,0
Having Best Day right in the lobby was so convenient to book excursions and knowing they are reputable was very safe feeling for us.
"Our stay was perfect. Great, clean rooms. Fridge was always stocked and treated very well. Staff was excellent and too many to name as we had great service wherever we went. Would like to see bicycles added so that you could bike from one end to other as waiting for golf carts was long and not guaranteed. We stayed along the beach and reception was a great distance and bikes would have made transport fun and easy."Rating: 9,0