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  • IBEROSTAR Paraíso Beach, Aerial View

IBEROSTAR Paraíso Beach

Our guests reviewsIBEROSTAR Paraíso Beach

Paul Greenwood says: 3 days

Our whole stay was excellent and we would all highly recommend this hotel.

"We recently stated at the Iberostar Parasio Beach Hotel in Mexico, the hotel was amazing, and resulted in one of the best family holidays we've ever had. The grounds are stunning with varied wildlife, from Peacocks, Lizards, Parrots and Turtles which the kids loved. The gardens are kept immaculate by a rawly hard working team. The food was excellent as well with amazing choices at the buffet, especially the choices of Mexican food. We visited a number of the specialist restraunts and the Japanese and Steak restraunts are well worth a visit. The bars were great with an abundance of choices on the cocktail lists and the bar staff were always ready to make anything you wanted, our favourite bar was the lobby bar which was really relaxing both during the day and in the evening. We arranged various tours through the hotel staff which made the experience all the more special, with trips to Chichen Itza, Xel Ha, and a day swimming with Whale Sharks. A special mention has to go to Ishmael in the lobby bar who was always pleasant and made the best Mojitos, Alex who went out of his way to make sure all our trips went without a hitch and Mario and Karla part of the entertainment team who made our young daughter Carys feel so special every evening at the carousel in the shopping centre, I would also like to thank all the other staff too, as they couldn't do enough to help and always had a smile whatever time of day you saw them. "

Rating: 9,0
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Jeanette Hanratty says: 9 days

Well done to the Management and staff of the Iberostar Paraiso Beach, Playa del Carmen, Mexico

"The Management of the Iberostar Paraiso Beach, Playa del Carmen should be very proud of their staff. The receptionists, Bellboys, maids, waiters we could not have been treated better. We have travelled a lot i.e. Kenya, Thailand to name but a few and the staff of the Iberostar Paraiso Beach, Playa del Carmen we among the best we encountered. Their professionalism, friendliness was second to none. Once again the management should be very proud of their staff."

Rating: 10,0
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Gaetan Arel says: 3 months

see you next year

"everything were perfect, service, food, cleaning, beach, restaurant, people. simply perfect. Mexican people exceptionel See you next year"

Rating: 10,0
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Isabelle says: 3 months

Very nice family vacations!!!!

"Our Vacations were absolutely great! Food is excellent, drinks also! Very clean resort. People from the resort very nice and polite. Negative part: Very small section of beach. It's share with 4 other part of Iberostar but we cannot be served when We go out of the paraiso beach... We should be allowed to have the use of the 3 at least. The food in the a la carte restaurant is just ok.... We were expecting lot better... We preferred the food at the Buffet ... It should not be like that! But , other than that , we really enjoy our family Vacations!"

Rating: 9,0
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Jane says: 3 months

The restaurants and buffets were fabulous as well as the wait staff. The hotel is lovely and well maintained. The beach and pools are also very nice.

"This was our 1st time in Rivera Maya and our 2nd time at an Iberostar. Our stay was very nice. The resort is quite large which made it difficult for getting around. The golf carts were only available some of the time. There are only 2 issues we had. The first night there were spiders and ants in our room. Our children were bit several times. We notified staff and the room was treated immediately. Secondly, the reception/front desk staff were not very friendly or efficient. After asking 2 different times for Easter Sunday church service times they were given incorrectly so we were late. (the church is on Iberostar property) Just frustrating, and the staff just blew us off. Concierge is rude as well. "

Rating: 10,0
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Gala Group says: 3 months

Nice place.

"Good comfortable place, Nice beach and pools, and lots of beautiful trees. We enjoyed our stay. Lots of food, they can have more vegetarian options."

Rating: 8,0
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Marie Claire David says: 3 months

Excellent

"I thought the hotel and the grounds were very beautiful, lots of lush vegetation and the workers were great! The service was excellent! The only thing that I didn't like was the beach. The water was oily and it was very noisy because of the great number of sea-coos going back and forth and other motorboat activities. I only swam at the beach once because of that problem. The Brazilian restaurant was excellent but the Mexican and the Meditterean were not great. I preferred the buffet where I could choose Mexican specialties better."

Rating: 9,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)