IBEROSTAR Paraíso Beach
Our guests reviewsIBEROSTAR Paraíso Beach
I will certainly look at another trip to an Iberostar Resort possibly Punta Cana within the next 12 months. Return Iberostar visitors should be rewarded with their loyalyt with additional a la carte meals or extra perks such as a spa day
"My stay at the Iberostar Paraiso Beach was from Nov 1-8. The service at the hotel was excellent. Buffet staff was excellent especially Miguel. The accommodations were good. Our maid was very thorough and performed as requested. Our room was only turned down at night time only once during the week stay. The a la carte meals were quite good. I recommend the Mediterranean and the Japanese as the best of the restaurants and the Italian and Steakhouse as over rated. The Mexican restaurant was good and portions were large. One bad thing occurred upon check out. We were instructed by our Air Canada representative that the best method to call Canada (home) was using a calling card you can buy in the lobby. Upon check out we were informed there would be a connection fee for the use of the calling card from our room phone. The hotel could have and should have deleted these charges of only approx $20 U.S.. This us our second visit to this resort and we brought another couple with us to enjoy the resort and we get these charges-not necessary. This is our third stay at an Iberostar resort within the past 2 years. Finally the Air Canada tour representative was terrible but this is not a hotel issue. I will pen a separate note to our travel agent regarding his poor effort. The hotel should be aware that some tour operator staff can affect the impression of the stay at the hotel and should monitor how they service the guests. I must close my stating that Daniel at the concierge desk was very helpful and gave us the opportunity for the best vacation we could have with great a la carte meals."Rating: 8,0
"Excellent vacation at the Iberostar Playa Paraiso! Wonderful friendly and courteous staff. Extra thanks to Chef Maria (and Marco) for helping us with our daughter's multiple food allergy issues. We are so grateful for the extra care and consideration. Travelling with a child with anaphylactic allergies is always nerve-wracking. We have never receieved so much help and assurance with this topic in any other hotel...let alone a large and complex all-inclusive resort. We felt the food was of excellent quality and execution....please continue to offer the real, traditional mexican dishes....they were the highlight! We love authentic mexican cuisine.....we never ate a burger/pizza/hotdog/spaghetti!!!!! We were very impressed to see the great efforts to maintain absolute cleanliness and food safety. Not an easy task when the scope of food services is so large and spread out! We enjoyed the grounds....well maintained...and the variety of gentle animals wandering freely (loved the peacocks and the turtles!). Alt we did not participate in the Star Friend activites...except to watch the fun shows every night, The activity staff were fun, energetic (even in the extreme heat and humidity!)and hilarious!!! We applaud their energy and enthusiasm. We were quite lazy......enjoying food, drinks and the beach!!!Despite being a tropicalG location, we never encountered any mosquitoes or insects in our room. What a releif! We also thank our housekeeping attendant for the different towel animals each day. An extra gesture that our daughter really appreciated. We will definitely return....and bring all our friends and family next time !!! "Rating: 9,0
Had a great time.
"The Iberostar Paraiso Beach is a beautiful tropical paradise. the atmosphere is very warm and relaxing, food was very good both a la carte and buffet and staff attentive. We enjoyed the entertainment crew who worked hard all day and in the evening to ensure everyone was having a great time. the beach is perfect for swimming in the waves and walking as far as you can. All amenities and excursions are available if you want them."Rating: 10,0
My family and I felt like Royalty during our stay.
"This was the 2nd trip for me and my wife at the Iberostar resorts and 3rd to Cancun. Iberostar's attention to detail like architecture, designed, plants and wild life contributes to the overall atmosphere to build serenity and comfort. The always smiling and friendly staff worked very hard to keep all my needs and that of my family satisfied at all times throughout our stay. I also liked that it was not too crowded and there was plenty of food and drink. "Rating: 10,0
"i love my staying in paraiso beach resort, i really was treated like a king friendly atmosfere..... i would love to go again. the only thing i have to say negative, it is the food presentation, not the food itself, the presentation as well the set up... be more creative in the variety and also the choping to become a mouth side....."Rating: 9,0
"This hotel is one of the nicest I have ever been too. The vegetation is simply beautiful. The food is very good. The service excellent. The rooms are very clean. The only negative comment I would have to say is seeing as how the resort is very big there should be more transportation available for people who may have a harder time walking (say from the lobby to the beach area). Other than that I have a hard time trying to think of anything negative to say. I had a wonderful time at this hotel and would definitely recommend it to friends and family."Rating: 10,0