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  • Book now and get the best price available through the official web page of the IBEROSTAR Grand Hotel Paraíso
  • IBEROSTAR Grand Hotel Paraíso, holidays in Playa Paraíso
  • IBEROSTAR Grand Hotel Paraíso, 5 stars hotel
  • IBEROSTAR Grand Hotel Paraíso - IBEROSTAR Hotels & Resorts

IBEROSTAR Grand Hotel Paraíso

Our guests reviewsIBEROSTAR Grand Hotel Paraíso

  • Pat Grimes says: about 1 month

    P

    "Unfortunately I must make an adverse comment regarding the Housekeeping of our bedroom.On 3 separate occasions I reported insects in our bedroom to both Reception.Conciere and 2 butlers and eventually on the 3rd occasion the problem was rectified.I feel that for a 5 Star Rated Hotel that this situation should not have occurred and that on each occasion that feedback from us should have been given by the hotel staff.There was no apology given to us for the inconvenience on any occasion.The Second Item of complaint is that you advertise in your Welcome Book that a Newspaper would be left outside our room on daily basis.This did not occur and when I went to reception a US paper was given.As we were Irish Visitors and you are a 5 star hotel I would have thought that the staff would have endeavoured to obtain a copy of a European Paper ie Perhaps Internet Copy.Finally when we were leaving we requested the staff to contact the Taxi Co that we're arranging transfers to the Airport.Recption rang the Taxi Co but alas they found it difficult to understand my accent.In my opinion the receptionist should have spoke on our behalf to confirm the Transfer Details to the Airport."

    Rating: 10,0
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  • Serra says: about 1 month

    Xx

    "This review is for the Grand Paraiso and adjacent hotel complex. Service at the Grand Paraiso was excellent. Service at the other hotels average . Food at the Grand Paraiso was plenty in quantity but sub par to your Barcelo Maya. Would not go back to the Grnd. Would return to Barcelo Maya."

    Rating: 8,0
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  • Mike Waterbury says: about 1 month

    Great Resort!!!

    "You more than met our expectations. The staff was very very friendly and was always ready to serve us no matter what we needed. The food was delicious... We especially loved the Surf & Turf restaurant... The filet mignon was one of the best I have ever had. We had a beautiful relaxing vacation!! "

    Rating: 9,0
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  • Karen Serra says: about 1 month

    Excellent

    "My recent stay at Iberostar Grand Hotel Paraiso in Mexico was beyond expectations! I was there for my son's wedding, and everyone made sure it was memorable. I will return to enjoy the atmosphere, excellent food and professional staff. "

    Rating: 10,0
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  • Jaime González says: about 1 month

    A very friendly place with excellent cuisine. The facilities are one of the best I have ever been to. Definitely I recommend this hotel. It is a super luxurious hotel

    "Una experiencia inolvidable. Las atenciones por parte del personal fueron excelentes y lo más importante fue lo amigable que son. Todo el tiempo preguntando si estábamos contentos con el servicio. Lleve a mi madre de 84 años a relajarse y la atención para ella y para mi fue de primera . Las instalaciones son de primera y de súper lujo. En cuanto a los restaurantes es el único hotel que podemos hacer reservación todos los días sin restricciones y siempre hubo lugar para comer. He estado en otros hoteles y hay que hacer colas para los restaurantes temáticos y el servicio es regular, además no te permiten comer en los restaurantes temáticos todos los días y tienes qué combinarlos con los bufetes. Aquí no es el caso. Los vinos de primera y la comida también. He estado en hoteles de súper lujo , recientemente en Dubai, Japón , Malasia , Francia e Inglaterra doné vivo actualmente y puedo decir que Iberostar grand hotel está al nivel de países de primer mundo Y vaya que soy exigente para los servicios. Es un orgullo tener este tipo de hoteles en México. El internet es rápido y aún mejor es gratis. El spa está muy equipado y mi madre y yo lo disfrutamos al máximo todos los días con un servicio excelente. No hay duda a este hotel regreso no una sino muchas veces. Lo recomiendo mucho. An unforgettable experience. Staff service was really good but the most important was that they were very friendly. All the time we were asked if we were happy with the service. The purpose of this trip was to take my mum who is 84 years old to relax and rest. My mum was treated like a queen. So I was very pleased with that. The facilities of this hotel were super and very luxurious. Restaurants were extremely good. Food and wine were outstanding as well as the service. We never waited to get in. We were able to booked a table in all the restaurant with any problem. Recently I have been to luxury hotels in Japan , Dubai , Malaysia , France and England where I have live for 8 years and I must say Iberostar grand hotel is at the level of luxurious hotel around the world. I feel proud that in Mexico we can compete and have super hotels like this one. The spa was amazing and my mum enjoyed being there everyday. The Internet speed was really good too. No doubt that I will come back to this great place in the near future. "

    Rating: 10,0
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  • Jaime González says: about 1 month

    A very friendly place with excellent cuisine. The facilities are one of the best I have ever been to. Definitely I recommend this hotel. It is a super luxurious hotel

    "Una experiencia inolvidable. Las atenciones por parte del personal fueron excelentes y lo más importante fue lo amigable que son. Todo el tiempo preguntando si estábamos contentos con el servicio. Lleve a mi madre de 84 años a relajarse y la atención para ella y para mi fue de primera . Las instalaciones son de primera y de súper lujo. En cuanto a los restaurantes es el único hotel que podemos hacer reservación todos los días sin restricciones y siempre hubo lugar para comer. He estado en otros hoteles y hay que hacer colas para los restaurantes temáticos y el servicio es regular, además no te permiten comer en los restaurantes temáticos todos los días y tienes qué combinarlos con los bufetes. Aquí no es el caso. Los vinos de primera y la comida también. He estado en hoteles de súper lujo , recientemente en Dubai, Japón , Malasia , Francia e Inglaterra doné vivo actualmente y puedo decir que Iberostar grand hotel está al nivel de países de primer mundo Y vaya que soy exigente para los servicios. Es un orgullo tener este tipo de hoteles en México. El internet es rápido y aún mejor es gratis. El spa está muy equipado y mi madre y yo lo disfrutamos al máximo todos los días con un servicio excelente. No hay duda a este hotel regreso no una sino muchas veces. Lo recomiendo mucho. An unforgettable experience. Staff service was really good but the most important was that they were very friendly. All the time we were asked if we were happy with the service. The purpose of this trip was to take my mum who is 84 years old to relax and rest. My mum was treated like a queen. So I was very pleased with that. The facilities of this hotel were super and very luxurious. Restaurants were extremely good. Food and wine were outstanding as well as the service. We never waited to get in. We were able to booked a table in all the restaurant with any problem. Recently I have been to luxury hotels in Japan , Dubai , Malaysia , France and England where I have live for 8 years and I must say Iberostar grand hotel is at the level of luxurious hotel around the world. I feel proud that in Mexico we can compete and have super hotels like this one. The spa was amazing and my mum enjoyed being there everyday. The Internet speed was really good too. No doubt that I will come back to this great place in the near future. "

    Rating: 10,0
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  • Laurence Aubry says: about 1 month

    Welcome to the paradise :-)

    "That a pleasant Hotel with friendly people and an excellent services (fine restaurant food and wine, luxurious home and swimming pool)"

    Rating: 10,0
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- Closed Saturday and Sunday (12:00 AM to 12:00 AM)