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  • Book now and get the best price available through the official web page of the IBEROSTAR Grand Hotel Paraíso
  • IBEROSTAR Grand Hotel Paraíso, holidays in Playa Paraíso
  • IBEROSTAR Grand Hotel Paraíso, 5 stars hotel
  • IBEROSTAR Grand Hotel Paraíso - IBEROSTAR Hotels & Resorts

IBEROSTAR Grand Hotel Paraíso

Our guests reviewsIBEROSTAR Grand Hotel Paraíso

  • Leray Humble says: about 1 year

    "Iberostar always spoils us. We enjoy our stay every year. That is why we keep going back!"

    Rating: 10,0
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  • Jeanne Schierstedt says: about 1 year

    "I have visited the Grand Paraiso many times for many years and every visit is wonderful. This visit was no exception to that. I actually had an even more incredible visit that usual. I was diagnosed with Celiac and needed to be gluten free. I was happily greeted by all chefs in every restaurant and given a tour of the menu and buffets with information about what was gluten free or could be made gluten free and what could not. The special made desserts and pastas were phenomenal and completely unexpected! They were also delicious! I was truly touched by this. I have not had equal experiences at restaurants here at home. Unfortunately, I was involved in a car accident this visit. The staff, especially Jonathan Gutierrez, the butler on duty when I was returned to the hotel from the hospital but was in desperate need of a doctor, was a blessing. When I called to let the staff know that I would not be returning for an additional night, the staff was aware of my location and condition and already knew that I was not going to be returning that evening. The care and compassion which I received from the staff over the phone and then upon return was SO above and beyond my wildest expectations. Thank you to all of the staff who checked on me and took extra care of me, Jonathan, Fanny, Lorena, Victor, Jorge, Christian, and so many more unknown. I look forward to my next visit, as always. Please know that the staff of the Grand Paraiso is always wonderful to me, but that this trip they all went above and beyond what I or anyone I know expected. They are a wonderful group of people."

    Rating: 10,0
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  • Joseph Crociata says: about 1 year

    "This is the 2nd time back to Iberostar GRAND Parisio. We stayed here back in 2010. This is by far the best resort that I have ever stayed in !!!! The service is top notch. All though we like to come back again and again, we thought a change would do us some good so we will be visiting other IBEROSTAR RESORTS at other destinations THANK YOU IBEROSTAR FOR EXCEEDING OUR EXPECTATION TIME AND TIME AGAIN !!!!!"

    Rating: 10,0
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  • Brandon Beadel says: about 1 year


    "Our stay was great! We got the opportunity to move from the Maya to the Grand and we couldn't be happier. Overall everything was great! Service was good to excellent. My only complaint was later during the day at the lunch buffet the food was not as good. However, the selections and food at the restaurants was quite good. We will be returning!"

    Rating: 9,0
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  • Jonathan Ware says: over 1 year

    "It was overall a great trip. The food was excellent and the service was fantastic. The entertainers were what made my trip complete. Jonathan and Andrea "Andy" did an excellent job as entertainers and are the biggest influence to come back to this hotel."

    Rating: 10,0
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  • M And R says: over 1 year

    "Highly Highly recommend Iberostar. This is our second time staying at the Iberostar Grand in Riviera Maya. First Class service all the way from start to finish! Would go back tomorrow if I could. BEAUTIFUL!!"

    Rating: 10,0
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  • John says: over 1 year

    "This is a fabulous place to vacation. The staff is fantastic. They take care of anything that you could want. Food is fantastic, beach is great, you do not have to leave the property to do anything you want- tennis, sailing, golf, shopping, fine dining. We have been back home 2 days and are already planning g our next trip. Truly a 5 star experience."

    Rating: 10,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)