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Iberostar Hotels & Resorts
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  • IBEROSTAR Grand Hotel Paraíso, holidays in Playa Paraíso
  • IBEROSTAR Grand Hotel Paraíso, 5 stars hotel
  • IBEROSTAR Grand Hotel Paraíso, 5 stars resort
  • IBEROSTAR Grand Hotel Paraíso, 5 stars nice accommodation

IBEROSTAR Grand Hotel Paraíso

Our guests reviewsIBEROSTAR Grand Hotel Paraíso

  • Tracey says: about 1 month

    issue was the musty smell in the room, somehow it went into our suitcases, clothing, etc. I did have to wash everything twice to get the smell out and my allergies became really bad in the room and also back home if some of my things weren't washed. If

    "My Fiance and thought that the Iberostar Grand in Mexico was the best place we have stayed at thus far. Everything that you can imagine is at the Grand. We only had 2 complaints, 1 was the smokers that could smoke anywhere outside, we had a hard time enjoying the meals outside along with at the pool etc. It would've been better if there were smoking areas away from the non smokers. The other "

    Rating: 9,0
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  • Miguel Veliz says: about 1 month

    Very good at the beggining very bad at the end.

    "First few days were very very nice, it was actually unavailable how good it was, but the last 2 days were crap, we called room service many times to get things we needed and we never got the service... Kinda disappointed... "

    Rating: 5,0
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  • Theresa Mirka says: about 1 month

    We will certainly stay at this hotel again.

    "The attention to detail was truly impressive. Our room, the service and food were impeccable. The staff were polite, friendly and respectful. "

    Rating: 10,0
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  • Adriana says: about 1 month

    Very good overall

    "Very good food, great customer service, facilities and decor are very nice. I suggest improving the all inclusive wine menu, updating the room interiors as they are showing age, and improving the music at the pool, it is very outdated and not lively at all. "

    Rating: 8,0
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  • Dr. Francis says: 2 months

    5+ stars

    "Great hotel, excellent staff. Have come here multiple times and it just keeps getting better and better."

    Rating: 10,0
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  • Mark Cheney says: 2 months


    "The Grand Hotel Paraiso is the ultimate romantic getaway. We stayed for 6 days and 5 nights and I wish we had scheduled for 9 days and 8 nights. All inclusive includes food and drink 24/7, a butler, maid, concierge, and a cadre of wait staff catering to our every need. Want a bubble bath waiting for you, just ask the butler. No worries and able to focus completely on each other. "

    Rating: 9,0
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  • Howell T. Williams says: 2 months

    Fabulous, thanks again.

    "Overall excellent experience. Very accomodating staff. Spotless room overlooking the quiet pool. A running track would be a welcome addition. A bit of difficulty was had with the restaurant reservation system for the Haiku Restaurant, i.e. reservations made in our case two days before and in the case of our friends four days before, yet we were told that the restaurant was overbooked."

    Rating: 10,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)