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Iberostar Hotels & Resorts
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  • IBEROSTAR Grand Hotel Paraíso, holidays in Playa Paraíso
  • IBEROSTAR Grand Hotel Paraíso, 5 stars hotel
  • IBEROSTAR Grand Hotel Paraíso, 5 stars resort
  • IBEROSTAR Grand Hotel Paraíso, 5 stars nice accommodation

IBEROSTAR Grand Hotel Paraíso

Our guests reviewsIBEROSTAR Grand Hotel Paraíso

  • Bruce W. Smith says: 19 days

    My brother, my sister, myself and our spouses as well as my mother all stayed at the Iberostar Grand in Cancun for 7 days. We all had a great time. The weather in November was perfect.

    "Excellent service from all the staff. Great attention to detail. Excellent food and drink. I would like to offer two suggestions: 1) two comfortable easy chairs would be better than the single fainting couch in the room. 2) a piece of cloth glued to the feet of tables and chairs on marble floors would prevent noise when moving them and make them easier to move."

    Rating: 10,0
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  • Tracey says: 19 days

    issue was the musty smell in the room, somehow it went into our suitcases, clothing, etc. I did have to wash everything twice to get the smell out and my allergies became really bad in the room and also back home if some of my things weren't washed. If

    "My Fiance and thought that the Iberostar Grand in Mexico was the best place we have stayed at thus far. Everything that you can imagine is at the Grand. We only had 2 complaints, 1 was the smokers that could smoke anywhere outside, we had a hard time enjoying the meals outside along with at the pool etc. It would've been better if there were smoking areas away from the non smokers. The other "

    Rating: 9,0
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  • Miguel Veliz says: 19 days

    Very good at the beggining very bad at the end.

    "First few days were very very nice, it was actually unavailable how good it was, but the last 2 days were crap, we called room service many times to get things we needed and we never got the service... Kinda disappointed... "

    Rating: 5,0
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  • Theresa Mirka says: 20 days

    We will certainly stay at this hotel again.

    "The attention to detail was truly impressive. Our room, the service and food were impeccable. The staff were polite, friendly and respectful. "

    Rating: 10,0
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  • Adriana says: 21 days

    Very good overall

    "Very good food, great customer service, facilities and decor are very nice. I suggest improving the all inclusive wine menu, updating the room interiors as they are showing age, and improving the music at the pool, it is very outdated and not lively at all. "

    Rating: 8,0
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  • Dr. Francis says: 22 days

    5+ stars

    "Great hotel, excellent staff. Have come here multiple times and it just keeps getting better and better."

    Rating: 10,0
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  • Mark Cheney says: 24 days

    Yes

    "The Grand Hotel Paraiso is the ultimate romantic getaway. We stayed for 6 days and 5 nights and I wish we had scheduled for 9 days and 8 nights. All inclusive includes food and drink 24/7, a butler, maid, concierge, and a cadre of wait staff catering to our every need. Want a bubble bath waiting for you, just ask the butler. No worries and able to focus completely on each other. "

    Rating: 9,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)