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Iberostar Hotels & Resorts
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  • IBEROSTAR Punta Cana, Pool
  • IBEROSTAR Punta Cana, Pool
  • IBEROSTAR Punta Cana, Double Standard
  • IBEROSTAR Punta Cana, Restaurante Maria Bonita (Mexican)


Our guests reviewsIBEROSTAR Punta Cana

  • Manylyn says: 3 months

    Would visit again!

    "First I would like to give a BIG thanks to the whole staff of Iberostar Punta Cana for making our stay very memorable and enjoyable! Special thanks goes out to Elba (our chambermaid), Ignacio aka Chocolate (star friends) and Leo (bartender at the main lobby bar). We are a couple travelling to Punta Cana for the first time. I've stayed at an Iberostar chain before in Varadero, Cuba (Iberostar Laguna Azul) and decided to try it out this year in Punta Cana. So I mentioned this by directly writing to the hotel staff 4 weeks prior to my arrival and also asked for a king sized bed. They came back to me confirming that they had put the information about it in their system and that we will be receiving special attention in our room once we have arrived at our hotel. Check-In: Check- in was a breeze since we were the only couple that was dropped off at our resort during the time. We arrived at the resort around 7 pm and we can already tell by the look of the lobby that we made the right choice. The lobby scene was beautiful and people were just enjoying themselves at the bar lobby. Check-in literally only took 5 minutes which included a briefing in using the in-room safe ($2 per day), our key cards and towel cards and our room package which included the resort map and information. Also, the front desk staff mentioned to me that they have received my email with the request and they definitely honoured it! I was so glad that they remembered this! Room: Room was amazing, we didn't have beach view but at the same time we were just pleased to have a king size bed and they situated us in a way where we can either hit the beach or the pool. This was so convenient! I love the placement! 5139 is the room number and we were pleased with the room size. It basically overlooked that La Cana (steakhouse) restaurant. On the day of our anniversary I left a note for our chambermaid mentioning this. She did such a fantastic job decorating our room. She really did make our vacation a memorable one. Every single day our room was spotless! And on they day of our anniversary they left us a bottle of whine in the mini bar which was awesome! Drinks: There's plenty of drinks available for anyone's taste. My boyfriend and I favoured the Mojitos, Conga and Iberostar drink. We've tried a couple of drinks that were listed on the bar menu but I forgot what they are called. Even the non-alcoholic drinks are amazing. My boyfriend and I like to try pretty much everything and we were pleased with every drink served. Food: We did 3 a la cartes during our stay which was 'Maria Bonita' (mexican), 'La Cana' (steakhouse) and 'La Pagoda' (oriental). As previously visiting an Iberostar chain we've been invited to a special dinner for valued repeat guests at La Marimba. Which was amazing, so we in total got 4 a la cartes! Definitely book your a la carte when you get a chance. Preferably the day you arrive or the next day right in the morning. We heard from other people that they weren't able to book as it was completely booked. We got really lucky in booking ours and really had no problem at all, but the next day we heard people had a hard time booking them. The overall rating of the buffet is ok. It does get repetitive especially when you eat there for breakfast and lunch so it's nice to have the option of eating something different other than the buffet food. When we didn't have any reservations for the night we tried out the Star Rock Café which is a definite must to go and eat at. It's much better than the food they served at the buffet. I believe that the non-reservations people can go between the hours of 6 to 9. Pool & Beach: Pool and Beach was maintained on a daily basis. We are early risers so we were able to see this every morning. Every single person of the Iberostar staff was working hard to keep the pool clean and the seaweed out of the water. On the first day we weren't able to get any poolside chairs because people had already put their towels out in the morning to reserve their spot. So from the next morning onwards, we were doing the same thing. We laid out our towels at 7 am so that we had a spot in the poolside area. The beach we weren't too concerned about getting a spot because we found one every time we visited. Everytime we drank on the poolside and the beach there was always somebody to collect your empty glass. They were constantly looking after you no matter where you were. Overall: WE would DEFINITELY visit this resort again. The staff at the resorts is what makes it so enjoyable and worth visiting again and again. I would also recommend it to my family and friends!"

    Rating: 9,0
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  • Mrs Caz Flood says: 3 months

    Simply the BEST

    "My family and I have been to the Dominican Rep 5 times now (me 6) and this Hotel is by far the best we have ever been to. I haven’t got enough time to describe everything from the beautiful well kept grounds, the clean big beach, the friendly helpful staff and lovely food. Thank you so much Iberostar Punta Cana"

    Rating: 10,0
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  • Joe Splain says: 3 months

    My stay at Iberostar was excellent

    "Everybody there is so nice that you feel at home."

    Rating: 10,0
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  • Edward says: 3 months


    "Just returned from Iberostar Punta Cana had a wonderful time. The hotel staff were extremely friendly and attentive to all our needs. The entertainment staff worked really hard to ensure we had a truly great time, always smiling and chatty. The hotel grounds were beautifully kept, the swimming pools were massive! with the beach on our doorstep. Food was great and the waiting staff were very friendly and nothing was too much trouble. Our rooms were kept spotless as well as all the communal areas. Would definitely recommend it to everyone!! "

    Rating: 10,0
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  • Olivia says: 4 months

    Loved it!

    "It was a great experience!! The hotel was in perfect conditions, very clean and staff was very friendly and helpful. The food was great but sometimes bland. The animation/entertainment team were awesome and made it fun every night! I fell in love with DR and I would recommend Iberostar Punta Cana/Dominicana to everyone. I will be returning soon! "

    Rating: 9,0
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  • The Encalades 5151 says: 4 months

    Will visit again

    "We had a blast at the Iberostar Punta Cana, our wedding was at the beach thanks to all the staff members our dream wedding was possible. thanks to Danilsa Polanco for her patience during the process. the rooms were immaculate the cleaning service was available throughout the day. the entertaining staff at night kept us delighted with their shows, chocolate, Esteban, Amy, capuchino, pantera, king kong's son, sexy man and the rest I can't remember their names. hopefully in a near future in God's willing we will come back to punta cana. "

    Rating: 10,0
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  • Andrius Marcinkevicius says: 4 months


    "That was our second vacations in this resort. We liked our first stay, thus we decided to return. Food quality in the buffets and beach restaurant was superb. Whereas a-la carte restaurants declined appreciably, actually you will get better food and service in a neighboring buffet. Entertainment by Star Friends during the day were superb with one glitch - advance warning not to dance on cement with bare feet. That actually hampered my wife ability to participate in beach activities after first evening there. Sad.... Evening shows as well asked for more diversity, because they were basically same as we saw four years ago."

    Rating: 7,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
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Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)