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Iberostar Hotels & Resorts
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  • IBEROSTAR Grand Bavaro, Pool
  • Book online IBEROSTAR Grand Hotel Bávaro with IBEROSTAR Hotels & Resorts
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IBEROSTAR Grand Hotel Bávaro

Our guests reviewsIBEROSTAR Grand Hotel Bávaro

  • Tim says: about 2 years

    Excellent and well worth it

    "We knew it was going to be a good stay when at the front deskm laly [Lolly] made us feel welcome and wanted. Carlos who worked the shift with her was just as helpful and kind to us during our stay. The hotel is exactly like the pictures, and we had a great week. The friendly service from the maids, to people saying hello the entire stay. Everyone asked if we needed anything or could they do anything to make the stay more comfortable. lely in the swim up pool was always happy and taking care of us with a lunch order or serving us. Marisal in the lobby bar laughing at out crazy group and being so kind. The cigar girl even with a language barrier selling me some excellent dominican cigars. Maria the manager so kind and helpful. Boom Boom by the pool always getting everyone to try things. Ricardo, the kitchen staff, always making sure the food was excellent. My wife is already planning on returning us to the Grand Hotel in Punta Cana. A BIG thank you to everyone there who made the trip and stay so wonderful"

    Rating: 10,0
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  • Emily Haynie says: about 2 years

    we would return. staff very friendly and helpful, provided great customer service. good that concierge checked in personally with guests- nice opportunity to ask questions. really enjoyed music club inside ship.

    "Wonderful vacation. Hotel was beautiful, clean, excellent amenities. Star Friends and activities were fantastic- our group really enjoyed the activities offered each day. High energy, engaging, fun. Received excellent service especially from: Rosie, Thomas, Merary, Edwin, Lelay. Many smiles and very attentive. Pool and beach areas nicely appointed- comfortable and clean seating, nice shaded areas, very good service for drinks. Nice that you can hear music and sit by pool bar, or find quiet spot. Butler service nice touch, but butlers were less easy to access than other staff at times. For example, our butler did not come quickly after check in so we did not see butler until late the next day when we called. "

    Rating: 9,0
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  • Diana Brooks says: about 2 years

    Stay at the Grand Punta Cana rm 7202. last Sun thru Wed

    "Beautiful property, accommodations, and delicious cuisine. The shining stars were the employees. They made us feel special, welcome, and they anticipated our needs. Thanks to each staff member for a job well done!"

    Rating: 10,0
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  • Michael Willis says: about 2 years

    Excellent experience.

    "Iberostar Grand Bavaro is the best vacation we ever had. The service was first class. The hotel is beautiful. We enjoyed ourselves, and will definitely go back again. "

    Rating: 10,0
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  • Marlene Kalbach says: about 2 years

    This was our third time staying at an Iberostar resort. It was our fist time staying at the Grand level - and it was great.

    "The facility is beautiful and well kept. The staff is extremely solicitous. The food was wonderful. AND, the weather was great when we were there. I highly recommend this resort and will positively visit again. "

    Rating: 10,0
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  • Leonard Julian In Las Vegas, Nevada says: about 2 years

    Professionals in Las Vegas and frequent travelers to destinations in the Carribean

    "My wife and I decided to stay at the Grand Bavaro property to celebrate our one year anniversary and we were not let down. I am typically not a fan of all inclusive resorts but our experience at your resort was exceptional. In comparison we stayed at the Fairmont in Maui last year and we live in a city that has some of the best hotels and service in the United States. The food and the service was beyond my expectations and I have no idea why we read negative reviews on the internet prior to our visit. Victor our butler was a big part of our experience and made our stay effortless. He was on top of everything and never skipped a beat. Leonardo and Yenny at the pool bar took exceptional care of us during our stay with smiles on their face every moment despite the heat. The staff at the buffet satisfied our every request and went above and beyond the scope of their duties every day. The only negative would be the Michael Jackson show but we were there for the beach and the location delivered. "

    Rating: 10,0
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  • Allissa says: about 2 years

    Great time!

    "Great vacation! Everything was pretty much as promised. Some of the acquatic activities were not always available or available at scheduled times. Staff were almost always helpful although requests through the concierge were not always processed. It was hard getting a restaurant reservation which was very annoying...reservations were almost a week out...if you are only staying for a week, it's hard to get in. On top of that, at any given time only about half of the tables were full."

    Rating: 8,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)