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  • IBEROSTAR Grand Bavaro, Pool
  • Book online IBEROSTAR Grand Hotel Bávaro with IBEROSTAR Hotels & Resorts
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    221
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IBEROSTAR Grand Hotel Bávaro

Our guests reviewsIBEROSTAR Grand Hotel Bávaro

  • Joe De Planche says: 2 days

    “Iberostar Grand Bavaro staff has changed our minds about visiting the DR.”

    "After 10 years we returned to Punta Cana for the first time. Generally we were never going to go back to the DR until we read the reviews on the Iberostar Grand Bavaro. I suggested to my wife lets give it another go and we were not disappointed. From the arrival to departure everything was great. We have frequented Sandals over 35 times and we have enjoyed our stays but the Iberostar has equalled and even surpassed in many ways. We had never seen the food quality and selection that this resort offered at breakfast,lunch or dinner. Unbelievable until we actually saw the first menu at the surf and turf restaurant through our final meal at the french. We would not have compared service to our other travels as the places we go have become like family except that as a first time Iberostar guest we were made to feel very special. The service was exceptional without the usual hovering that staff did that turned us off our last visit to the DR for gratuities. This place was very different, we believe that the have been trained better than that so that the guests are just treated very well. Never did we feel pressured to reach for our pockets to tip to get service as we did on on our last trip to the DR. The staff here have just a high level of service that at any meal you had 3 to 5 people waiting on you at all times...incredible. From the time you arrived until you left in every area of the resort the staff was there to make your stay wonderful. We felt so good that we reached for our pockets and tipped generously without feeling obligated in any way we just did as if we went out for dinner or bar at home. We have to give a special shout out to Lorraine,Antonio,Merary in the restaurants....from the time you show for your dinner reservation until you leave they had the staff totally in tune with them and we could not say thank you enough. Leandro greeting us each day at breakfast and later for wine at dinner made us just smile no matter when we met him. Mayelin serving drinks around the pool was awesome, she really loves her job. Finally Gomez the butler assigned to room 7315 we will request again on our next visit. I wish we could remember more names but we will be back and I am sure they will remember us and we will take more note. The only down side we found was the shows were a little too late starting at 10 p.m. I know it can help so all who booked later dinners but the scheduled reservation system where you have dinner at 6:30 leaves a long time to wait around until 10 p.m. and of course the always constant getting up so early to get a place by the pool, but this never changes where ever you go. We certainly will be back in January. "

    Rating: 10,0
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  • Mel Ian says: 3 days

    The Beach Club was our favorite restaurant. The food was very Continental.

    "Staff, food and entertainment were excellent. Room was cool, comfortable and well designed. Small details were not overlooked. Everyone was friendly and made us feel welcome. "

    Rating: 10,0
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  • Iberostar Regulars/Fans says: 4 days

    As stated above we will be back- the quality and warmth of the staff cannot be overstated

    "Once again, as Iberostar regulars, we were diappointed by the lack of acknowledgment from the management. Not that we needed the champagne/chocolates but it is those extra touches that make you feel welcome. If management don't get their job right the staff certainly do. The Dominicans are so very warm and welcoming, very eager to make you feel at home. The food was everything we have come to expect from Iberostar- excellent, fresh, beautifully presented. Our very first stay at the Grand Bavaro and after some thinking it probably won't be our last thanks to some very hard work by the assistant manager to rectify the shortfalls and to convince us of the Iberostar quality that she is so convinced of and passionate about. Well done Lara Wagner and all the team at the Grand."

    Rating: 8,0
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  • Margaret Schlachter says: 24 days

    Punta Cana

    "Best most luxurious pampered stay I have ever had . Thanks to all the staff at the Grand Bavaro they were so polite and helpful. Kelvin our butler was great. The food was delicious, the top shelf drinks were flowing. I just got home and was so impressed we are looking at the Jamaica location. Thanks Iberostar for getting this right. "

    Rating: 10,0
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  • Margaret Schlachter says: 24 days

    Punta Cana

    "Best most luxurious pampered stay I have ever had . Thanks to all the staff at the Grand Bavaro they were so polite and helpful. Kelvin our butler was great. The food was delicious, the top shelf drinks were flowing. I just got home and was so impressed we are looking at the Jamaica location. Thanks Iberostar for getting this right. "

    Rating: 10,0
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  • Edwin says: 29 days

    Yes

    "The staff was very accommodating. The resort was very nice and very clean. There was an astute attention to detail present at every moment in time. We enjoyed our stay."

    Rating: 9,0
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  • Linda Gorman says: about 1 month

    Would love to come back one day!

    "I cried when I left! We had such an amazing experience at Iberostar Grand Bavaro Hotel!! The grounds are beautiful, the food delicious and plentiful and upscale, and the STAFF was incredible. They knew us by name, and made us feel so welcome. The games were so much fun, especially Magic Carpet and Bingo with awesome prizes. Everyone works so hard, but we especially loved Tommy Tommy, Maria, Boom Boom in da house, Rosie, Armando, Ramon, Lorraine, Altagracia, and can't forget Ortiz for lots of dinner fun and special Spanish lessons. The nighttime activities were awesome as well. So much to do. Loved the piano bar and the shows in the theatre were amazing!"

    Rating: 10,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)