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  • IBEROSTAR Dominicana, Aerial View

IBEROSTAR Dominicana

Our guests reviewsIBEROSTAR Dominicana

  • Pattyn Veronique says: 4 days

    Animation was very very good. Regarding the food, there was a big variety.

    "The electricity went out a couple of times for quiet a time. The iron was missing in the room. However on my birthday, there was a present and a cart that was offered by the management. Surprise! "

    Rating: 8,0
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  • Luis Figueiredo says: 20 days

    except the internet access it would be 8 points

    "Internet is nowadays a necessity; in all the hotels I know, there is allways an area of free wi-fi internet; the classification was prejudicated for that reason"

    Rating: 5,0
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  • Jeffrey Chapman says: 22 days

    Waste of money

    " It was my worst trip ever there and I been there many times. I wanted to change resorts but they wouldn't let me. Took me 3 times to get a room up by the pool then the toliet was broken and we used outside restrooms for 2 days before they fixed it. Two days we never had the maids come. The Resort most almost empty. The Casino was the worst if you won and would not give you more than 10 plays with a dealer if you were ahead but losing they would keep them for an hour. They closed the burger joint that was to be open form midnight. All free water sports were closed for 6 of the 8 days we stayed when other Resorts were working. Frozen drinks were all melted and ice put in them. This will be my last time staying there."

    Rating: 2,0
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  • Bob L says: 23 days

    We hope to return again next year to see our friends again soon.

    "My wife and 15yr old daughter have stayed at the Iberostar 6 times in 5 years and has become a second home for my family. The staff is amazing and the friendliest you can find anywhere. The place is immaculately clean and the food is excellent. If you read negative reviews they were likely written by people who have trouble having fun and relaxing anywhere or who are just inherently rude and the staff responded by showering attention towards guests who respect them and how hard they work. My daughter has essentially grown up there over the years and now stays in tough with friends from around the world and repeatedly sees the same kids year after year. The Iberostar must have a very high ratio of repeat customers at this hotel. I assume this is due to the family like atmosphere that the management encourages their staff to develop with the guests. "

    Rating: 10,0
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  • James Santin And Orquidea Bencosme says: 24 days

    Good but won't recommend anyone to go until a guarantee that rooms and air conditioning are fixed

    " The staff at this hotel was excellent. The service that they provided was great, the food was fair with some excellent choices. At the restaurants, beach, and night shows were entertaining and family - oriented. They were respectful and helpful. However, the rooms are outdated, hot , muggy, and not the best views. I don't understand why the rooms have refrigerators it doesn't keep the drinks very cold. There was an outlet without a cover with I shocked myself with it. Also, no toilet paper holder. Overall, if we ever decide to go ,it will be because of the staff. Our bodies didn't feel comfortable in the room. When we had to walk a quarter mile for cold water and the ice machine was not working in our area. "

    Rating: 7,0
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  • Matt M. says: about 1 month

    Overall, it was a great trip and exceeded expectations. Would recommend.

    "My wife and I spent a week at Iberostar Dominicana the last week of July and were more than pleased with our experience. In fact, we were pleasantly surprised at just how nice the resort was and the overall feel of the place. A few quick things: *The resort itself was very nice. The common areas were all open air, but very clean and spacious. The lobby was inviting and the restaurants were clean and for the most part had plenty of seating. The grounds were very well kept and easy to navigate. It was only about a 20-25 minute ride from the airport, all on paved, major roads. *We had a junior suite room, which was in one of the two-story building that housed four separate rooms. Ours happened to be about 15 steps from the beach, which was great. Can't speak to the rooms in the two main hotel-like buildings on the property but ours was very quiet and didn't have a lot of foot traffic around it. It wasn't very big, but did have a small patio and was fine since we didn't spend much time in the room anyway. *The pool and beach were tremendous. No complaints whatsoever. You could really get whatever type experience you were looking for. Loved the fact there were so many tiki hut/shade umbrellas to go around. We never had an issue getting a hut or chair at the beach. The pool you needed to go out pretty early, but we figured that out after a day. *The bars were fine. We never had to wait for drinks and they were all located in spots where you never had to go far to reach one. *There were plenty of activities, particularly for children. Volleyball, soccer, aquatics, dance, nightly shows, etc., you name it and they had it. *Your view of the food will probably depend on what your level of expectation is going in. We didn't expect 5-star food. We figured it would be average to above-average food and it that was pretty accurate. In fact, for the most part we were pleasantly surprised at the quality. The dinner buffet was nice and had a different theme every night. Breakfast was very good. The two reservation restaurants we ate dinner at (the steakhouse; seafood) were both very good. particularly the steakhouse, which sits on beach. Lunch wasn't great, but may have been more the type of food offered than anything. *The staff was great to us for the most part. Although there was a bit of language barrier at times, that was to be expected. They were very courteous/attentive throughout. Overall, it was a great trip and exceeded expectations. Would recommend."

    Rating: 8,0
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  • Kim says: about 1 month

    Had a great family vacation!

    "Very clean hotel, good service, clean beach, requested connecting rooms but did not get - got side by side in a good location though, well air conditioned room, a la carte dinners were good, buffet okay - good selection. Only problem was I was told there was free WiFi in the lobby by the Iberostar chat 0 there was not free WiFi anywhere."

    Rating: 9,0
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