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IBEROSTAR Bávaro Suites

Our guests reviewsIBEROSTAR Bávaro Suites

  • Jacques Charbonneau says: over 1 year

    see above

    "It was our first stay in Punta Cana and our first experience in an all-inclusive resort. Overall our experience was good, and just a few things would have made it better. I will list a few of the problems: - Upon arrival we had to change rooms because of a strong cigarette smell (hotel was very accommodating, but it still took away from a pleasant arrival experience). - We had problems with the in room internet service that needed assisstance from the hotel, again staff was accommodating and resolved the issue, but it took time and was distracting. - we had to call in on three different occasions to get in-room bar fridge service as it was not replenished every second day as expected. - During the kids pyjama party, the kids complained that the music was too lound, not pleasant for them. - the availability of making reservations at convinient times at the on-site theme restaurants fills up very fast and limits ability to try them all. - I was not able to find gingerale at any of the bars. On the positive side: - the buffet had a good variety of food, and was good - the hotel itself, although starting to show some signs of age is clean and well maintained. - staff was mostly friendly and helpful - pleasantly surprised with the nightly shows, very entertainning - pool, grounds and beach area well maintained - nice to hear and get some service in french Thank You very much, enjoyed being you guest."

    Rating: 8,0
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  • Cindy Caron says: over 1 year

    very clean and friendly, plan on returning very soon

    "Stay was excellent, resort was very clean, staff very friendly and polite. Roleveyt was the best very helpful with info, had us laughing hysterically with his sense of humor."

    Rating: 10,0
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  • Mrs Iberostar says: over 1 year

    Saugus, Ma 10th visit

    "My husband, my friend & I just returned from a 15 day stay at Iberostar Bavaro (4/27-5/11). This was our 10th visit & my friends 6th. We love it. There is a new management team (and old) that want to be sure you have a wonderful vacation experience. Dejan Grubanov is the new Manager. He & his team jump to make sure you are satisfied. He talks about how the 535 staff work really hard to please us. Rosario, Asst Manager, Betty (Recpt Manager), Juan Luis Rodriquez (Rooms Manger), Raphael (Guest Services) and Antonio Head Chef, Alexandra ( Queen of food) is everywhere (specialty restaurants, buffets) asking if all if fine & if not why? They aim to please & do. We were invited to a return client cocktail party in the lobby. Star friend 2nd boss Oldonis (Gangnam Style King) danced and got the party rolling with a nice number of giveaway gifts (won a manicure) and just want to make you feel special. The Star Friends ask you to dance at night before the show and they have all kinds of things during the day to do if you want....dance lessons, archery, horse shoes, silly games.....or you can just watch...the choice is yours. We love the beach & spent from 8am (after breakfast) to 4pm on the beach......walking, swimming, reading, chatting with new friends from Swizerland, Canada, Germany, France, Russia, Chile, We only speak English & have no problems. Manuel Calderon, beach bartender is the best. He covers a huge area of the beach & always has a song & a smile. The Star friends Alex, Oldonis, Luis, Amauri, Cecelio, Johanna, Carmello will make feel welcome & special. The wait staff in buffet is the best. Felix (boss) will welcome you along with Gregory, Rigo, Andy, Franklin, Mario, Delmis, Iverless, Francie, Danny, Nilma. Breakfast starts with egg or omellette by egg queen Maria Mcgaley who cooks to your order. Then the bacon, donuts, fruit,crepes, french toast. Piggery at it's best! I only eat french fries at lunch since breakfast & dinner are plenty. The appetizers at the specialty restaurants are enough but the grouper at the Cajan restaurants is wonderful. It's our perfect vacation and when we tried a different place one year & wished we were back at the Bavaro. The Mangement team is the best!! Makes a huge impact on your vacation experience. We also won massage at another cocktail party. We go for my birthday each year and I got a cake, flowers and wonderful towel animals in my room. We met wonderful new friends (Rolf & Anna from Swizerland) and Jan (we see each year & was here 17 times). You can walk in either direction along the beach for as long as you want. We can't wait to go back!! See you next year"

    Rating: 10,0
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  • Matthew Silbernagel says: over 1 year

    Wonderful Family Vacation!

    "A wonderful all-inclusive property perfectly suited for our family of five. The employees were extremely nice and helpful, and the grounds were spectacular. Thanks!"

    Rating: 9,0
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  • Al says: over 1 year

    Very good

    "I very nice hotel. Good food great beach. More like a 4 star than 5. "

    Rating: 8,0
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  • Rich And Audrey Rafalko says: over 1 year

    top of the line

    "the best we have been to so far"

    Rating: 10,0
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  • David G. Jenness says: over 1 year

    Great!

    "Excellent service, friendly, helpful staff, first-rate beach, great meals in the a la carte restaurants. We have been to six all inclusive resorts in the past (this was our third time to an Iberostar) and this resort probably ranks #1. We would definitely return"

    Rating: 10,0
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