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  • IBEROSTAR Rose Hall Suites, Swimming Pool
  • IBEROSTAR Rose Hall Suites, Aerial View
  • IBEROSTAR Rose Hall Suites, Aerial View
  • IBEROSTAR Rose Hall Suites, Lobby

IBEROSTAR Rose Hall Suites

Our guests reviewsIBEROSTAR Rose Hall Suites

  • Mr & Mrs N says: 3 months

    Overall lovely resort. Would definitely return

    "Beautiful resort. Attentive employees. Very good food . Very clean. Complaints about the room...air conditioning seems to power down at certain times of the day/night and the room gets very warm and stuffy. Better lighting in the room with a better location for the full length mirror. The mirror was in a very inconvenient spot. Also, the mirror in bathroom over the sink was too far away. A pull out mirror might help. We were vacationing recently for a destination wedding with over 100 people and we all had the same issues."

    Rating: 9,0
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  • Heartbeat says: 3 months

    our stay at the iberostar was truly amazing.the decor,ambiance,food,entertainment were all that we were anticipating and without a doubt, iberostar delivered. the staff was good.our room 3210 was comfy and clean.this hotel is my number one pick so far. st

    "Very nice and modern hotel.had a fantastic time from day one to check out.very safe, warm friendly staff.oh,the food and entertainment were excellent."

    Rating: 10,0
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  • Mr. D says: 3 months

    Good food great accommodations and very clean.

    "We stayed for a week and the food, accommodations and personnel were great at the "Suites". Iberostar should however clean up the beach as we were thinking of returning to Iberostar in Jamaica next year but will not because there are too many rocks on your beach. We will probably travel to a hotel that has a better beach. Sorry!!!!!"

    Rating: 9,0
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  • Jeanne Libardi says: 3 months

    We had a good experience but were a bit disappointed at the beginning of our stay,

    "We are repeat guests and emailed prior to arrival to try and stay in the same room as last year. We were told the room was not available when we checked in but the room we were in was much better. Upon arriving into our room we found it to be extremely musty and very humid. The floors were dirty, the pullout sofa sheets had blood on them and the bathroom was dirty as well. We had to call 3 times regarding these issues. Each time we were told someone would be right up. This went on for several hours until the issue was finally handled. On day two the main pool was evacuated so that it could be serviced but we could not find out why or what occurred. That being said, once the issues were resolved, we had a lovely vacation. This is our 2nd visit to the Iberostar Rosehall Suites. The restaurants were very good. Some staff seemed a bit overwhelmed in the restaurants, but all in all a great experience. We did find it odd, that we were never offered coffee with dessert. When we asked, it was always delayed in receiving the beverage. Kevin in the Mexican Restaurant was an absolute pleasure and very professional offering such a high quality of service. We love the Star Friends. This is our 2nd year with Stingray who is so much fun. And "Peaches" truly made our stay a memorable one. He was engaged with the guests and had my teenagers involved in so many activities! If we return to Jamaica, we will consider staying again."

    Rating: 7,0
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  • Jeanne Libardi says: 3 months

    We had a good experience but were a bit disappointed at the beginning of our stay,

    "We are repeat guests and emailed prior to arrival to try and stay in the same room as last year. We were told the room was not available when we checked in but the room we were in was much better. Upon arriving into our room we found it to be extremely musty and very humid. The floors were dirty, the pullout sofa sheets had blood on them and the bathroom was dirty as well. We had to call 3 times regarding these issues. Each time we were told someone would be right up. This went on for several hours until the issue was finally handled. On day two the main pool was evacuated so that it could be serviced but we could not find out why or what occurred. That being said, once the issues were resolved, we had a lovely vacation. This is our 2nd visit to the Iberostar Rosehall Suites. The restaurants were very good. Some staff seemed a bit overwhelmed in the restaurants, but all in all a great experience. We did find it odd, that we were never offered coffee with dessert. When we asked, it was always delayed in receiving the beverage. Kevin in the Mexican Restaurant was an absolute pleasure and very professional offering such a high quality of service. We love the Star Friends. This is our 2nd year with Stingray who is so much fun. And "Peaches" truly made our stay a memorable one. He was engaged with the guests and had my teenagers involved in so many activities! If we return to Jamaica, we will consider staying again."

    Rating: 7,0
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  • Patricia Bishop says: 3 months

    if given the opportunity & time, we would definitely come back fir vacation @ the resort! The entire staff was excellent! I also oved the tub in the bathroom but shower head should be where it can be tilted & not come directly down your head.

    "I think breakfast foods should be added to room service menu. Sometimes you just want to sit in & have breakfast in bed. Also, a side house salad should be added also. My family & I really enjoyed our stay while we were there. We were told that we all were going to be on the same floor but were separated on 3rd & 4th floor & in another bldg also.your rules are that no food be ordered to go in the restaurant but should have an option to eat in or to go."

    Rating: 10,0
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  • Patricia Bishop says: 3 months

    if given the opportunity & time, we would definitely come back fir vacation @ the resort! The entire staff was excellent! I also oved the tub in the bathroom but shower head should be where it can be tilted & not come directly down your head.

    "I think breakfast foods should be added to room service menu. Sometimes you just want to sit in & have breakfast in bed. Also, a side house salad should be added also. My family & I really enjoyed our stay while we were there. We were told that we all were going to be on the same floor but were separated on 3rd & 4th floor & in another bldg also.your rules are that no food be ordered to go in the restaurant but should have an option to eat in or to go."

    Rating: 10,0
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