Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR Rose Hall Suites, Swimming Pool
  • RHS
    From USD
    188
    PP/PN

IBEROSTAR Rose Hall Suites

Our guests reviewsIBEROSTAR Rose Hall Suites

  • Jeanne Libardi says: 16 days

    We had a good experience but were a bit disappointed at the beginning of our stay,

    "We are repeat guests and emailed prior to arrival to try and stay in the same room as last year. We were told the room was not available when we checked in but the room we were in was much better. Upon arriving into our room we found it to be extremely musty and very humid. The floors were dirty, the pullout sofa sheets had blood on them and the bathroom was dirty as well. We had to call 3 times regarding these issues. Each time we were told someone would be right up. This went on for several hours until the issue was finally handled. On day two the main pool was evacuated so that it could be serviced but we could not find out why or what occurred. That being said, once the issues were resolved, we had a lovely vacation. This is our 2nd visit to the Iberostar Rosehall Suites. The restaurants were very good. Some staff seemed a bit overwhelmed in the restaurants, but all in all a great experience. We did find it odd, that we were never offered coffee with dessert. When we asked, it was always delayed in receiving the beverage. Kevin in the Mexican Restaurant was an absolute pleasure and very professional offering such a high quality of service. We love the Star Friends. This is our 2nd year with Stingray who is so much fun. And "Peaches" truly made our stay a memorable one. He was engaged with the guests and had my teenagers involved in so many activities! If we return to Jamaica, we will consider staying again."

    Rating: 7,0
    View moreHide
  • Patricia Bishop says: 18 days

    if given the opportunity & time, we would definitely come back fir vacation @ the resort! The entire staff was excellent! I also oved the tub in the bathroom but shower head should be where it can be tilted & not come directly down your head.

    "I think breakfast foods should be added to room service menu. Sometimes you just want to sit in & have breakfast in bed. Also, a side house salad should be added also. My family & I really enjoyed our stay while we were there. We were told that we all were going to be on the same floor but were separated on 3rd & 4th floor & in another bldg also.your rules are that no food be ordered to go in the restaurant but should have an option to eat in or to go."

    Rating: 10,0
    View moreHide
  • Patricia Bishop says: 18 days

    if given the opportunity & time, we would definitely come back fir vacation @ the resort! The entire staff was excellent! I also oved the tub in the bathroom but shower head should be where it can be tilted & not come directly down your head.

    "I think breakfast foods should be added to room service menu. Sometimes you just want to sit in & have breakfast in bed. Also, a side house salad should be added also. My family & I really enjoyed our stay while we were there. We were told that we all were going to be on the same floor but were separated on 3rd & 4th floor & in another bldg also.your rules are that no food be ordered to go in the restaurant but should have an option to eat in or to go."

    Rating: 10,0
    View moreHide
  • Patricia Bishop says: 18 days

    if given the opportunity & time, we would definitely come back fir vacation @ the resort! The entire staff was excellent! I also oved the tub in the bathroom but shower head should be where it can be tilted & not come directly down your head.

    "I think breakfast foods should be added to room service menu. Sometimes you just want to sit in & have breakfast in bed. Also, a side house salad should be added also. My family & I really enjoyed our stay while we were there. We were told that we all were going to be on the same floor but were separated on 3rd & 4th floor & in another bldg also.your rules are that no food be ordered to go in the restaurant but should have an option to eat in or to go."

    Rating: 10,0
    View moreHide
  • Robin Smith says: 19 days

    We would go again and recommend this resort.

    "One of the best vacations ever! The resort is wonderful. The staff was wonderful - from the bar tenders, to the Star Friends to housekeeping to the wait staff. Everyone was great."

    Rating: 10,0
    View moreHide
  • Robin Smith says: 19 days

    We would go again and recommend this resort.

    "One of the best vacations ever! The resort is wonderful. The staff was wonderful - from the bar tenders, to the Star Friends to housekeeping to the wait staff. Everyone was great."

    Rating: 10,0
    View moreHide
  • Floyd And Subryna says: 21 days

    awesome stay

    "Rooms were well kept, staff very courteous and friendly, food was very amazing. Spa area is top notched. Our stay was amazing, it was our second tine and we will definitely visit agaib"

    Rating: 10,0
    View moreHide
Share:
Language:
Close

Call Center

Ico_usa USA +1-888-923-2722 0

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)