IBEROSTAR Rose Hall Beach
Our guests reviewsIBEROSTAR Rose Hall Beach
Iberostar is a first class hotel chain and I would highly recommend this hotel - I already have!
"Would definitely come back and would even consider coming here by myself, if I needed to get away! Loved the food. The staff were wonderful - sincere, personable, happy! Beautiful grounds and lobby and rooms. And very clean. It took a few days to get use to the musty smell when we entered our room but it wouldn't stop me from coming back."Rating: 10,0
"Resort and staff were beautiful and super friendly. Room was clean and comfortable... but ironing board was broken and we never got a replacement even after 5 calls requesting a replacement. Cable for TV was damaged and although 2 attempts were made by personnel to repair i continued to have no tv service. Not a big deal because I did not go to watch TV but i did not have access to information from Hotel channel. "Rating: 9,0
"Ive love the Iberostar chain normally. We stayed at Rose Hall beach o this trip and would probably never do it again. We were suppose to have attached room going in. It was very important because not everyone knew each other. We went to the front desk and they kept blowing us off. Our keys to our room didn't work 3 times and once at 245am. And they were not demagnetized. There were no games like we are used to. none of the water sports were open.. EVER. The rooms were very small and beat up. I had to prop the shower open with soap to use it. The never filled our refrigerator. The Buffets were never open on time. for example the day we left. We wanted to eat before we hoped on bus. The buffet was suppose to open at 10 our bus left at 1015. They would not let us in till 1008. That might sound picky but when you are doing excursions or leaving to go home its an inconvenience. There was no wild life at all unlike the others ive been to aside from a couple of cats. When I spoke to the people at the front desk they didn't care. I was not even able to check into my room till 8pm. and we were only there three nights..The food was ok. The same every night. The hibachi was wonderfull. Some of the best chefs ive seen. Fun Fun FUn. When I asked about why there were no pool games and if we could go to other pool for games(because they were having them) We were told they usually. Have the best game and no we could not use the other pool. It was also a chore to go shopping. apparently we were in the bowls of the hotel because we were very rudly asked to leave when we made wrong turns. we were not informed when we booked we were in the lowest one and we usually stay in the higher ones like the lindo and the grand. All and all I would never go there again. No seashells. The shows were very short and not grand like the others ive seen. In Punta Cunta and rivera. VERY DISSAPOINTED girls trip "Rating: 4,0
Had a marvelous time.
"I had a wonderful time at your hotel. All staff were most courteous, accommodating and extremely friendly and willing to assist where necessary. I have no hesitation in recommending your hotel to my friends. The grounds are beautifully kept and the rooms clean and comfortable.. "Rating: 10,0