IBEROSTAR Suites Hotel Jardín del Sol
Our guests reviewsIBEROSTAR Suites Hotel Jardín del Sol
Very good , but some details cood be improved
"Service , buffet , kindness of the personnel was excellent. Information on events kood be better . The reception was poor ( not the persons , but the accommodation ) Change of towels difficult..Acces to the see was difficult via the stairs ( allmost knifes ) painfull."Rating: 8,0
We've enjoyed a previous stay at this hotel and found it to be a good quality hotel but on this occasion standards were lower.
"Accommodation excellent, cleanliness and reception very good. Found the buffet food very repetitious and boring only received good quality selection on the last day! Not enough waiter service at meal times except for the last day again, more emphasis was directed to the open air balcony diners."Rating: 7,0
Overall a good stay but just missing out on the real WOW factor in terms of customer experience that other Hotels we have visited offer and deliver.
"We had a very enjoyable stay arriving on the 22nd August and departing on the 26th, all the staff were very help full and breakfast was good overall. Two comments to make to improve matters/customer service: 1. On arrival there was a problem with the room so we were given a free lunch while we waited until 3.30pm, however they did charge us for drinks at lunch so it was not quite as free as they suggested.!! 2. Various upgrade options were promoted in the lifts which we might have taken advantage of if we had been told at the point of check in, especially because our room was not ready after a long journey. A sales opportunity for the Hotel missed there and if the spa facilities had been highlighted more we also would have taken advantage of some of the treatments on offer."Rating: 7,0
" My friend and I stayed in the Jardine de Sol for 10 days from the 14th August and our stay was made most pleasant by the staff from reception to the lovely young lady and gentleman who were there to help us find a suitable table for breakfast and dinner.Also the young man called Manou who helped us with our cases. I would recommend this hotel to anyone looking for an adults only hotel this being our first time in one."Rating: 10,0