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IBEROSTAR Suites Hotel Jardín del Sol

Our guests reviewsIBEROSTAR Suites Hotel Jardín del Sol

  • Mr T A Stanforth says: 5 months


    "The only problem we have with this hotel is the wi fi connection. In a hotel of this standard you shouldn't have to pay extra to get connected to the internet. We had 4 devices between us, two phones, two tablets and we would have had to pay to get them all connected separately!! This is very unusual, it's never happened before in all other hotels we've stayed in, especially as it's free in bars!"

    Rating: 7,0
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    5 months

    "Dear Guest, Thank you for the time you spent to reach out to us and notify us of your concerns related to your holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol. We lament your disappointment for the extra charge to use the Wi Fi after the courtesy 30 minutes per day and shared your review with the appropriate managers for information; although we would like to point out that a Wi Fi connection in a bar and in a hotel are totally different in terms of installation, expense and number of users; we have studied the needs and wishes of the majority of our guests and know that not all of them are willing to spend for services they consider unnecessary. Therefore we established the policy of adjusting the price to the basic needs, whilst offering the possibility to amplify according to personal wishes and preferences. This way, our guests are welcome to decide which services they want to enjoy and pay for. We hope that this explanation clears the doubts you had, but we stay at your entire disposal for any further enquiry you might have on this or any other matter related to the planning of your next holidays with IBEROSTAR. On the other hand, we are glad to read that apart from the Wi Fi you had a pleasant stay at our hotel and this is why we hope to have the opportunity to exceed your expectations on a future occasion. Kindest Regards, Quality Manager IBEROSTAR Suites Hotel Jardin del Sol "

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  • A Bannan Scotland says: 5 months

    We were there sept 2014 and would stay again

    "One of the best hotels abroad we have stayed in. Spotlessly clean and modern with great amenities. Staff excellent throughout. The rooms are beautiful spacious with comfortable beds and a great jacuzzi bath. We upgraded to have a large outside space with sun beds seating and a belineize bed and it was well worth it. Pool areas and spa all great too. Good food choices but could do with a microwave."

    Rating: 10,0
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  • Alan says: 5 months

    Loved the place

    "Had a great, high quality stay! Hotel bar had over the top comical prices for quality of food and drinks. But restaurant was amazing high quality for breakfast and dinner. Would defo come again"

    Rating: 8,0
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  • Dorothy A Mc Ginness says: 5 months

    Overall the Hotel and staff are just great and I'm sure a credit to the Iberostar Group

    "Yes , spent another weeks holiday at this fab hotel Jarden Del Sol in Santa Ponsa.The reception staff waiters and waitresses and bar staff are just great they make the holiday go all the better by knowing them all by name.the food is also super with a great variety . the views from the hotel suits are tremendous.we also had the opportunity to have met the Director who makes himself known . "

    Rating: 10,0
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  • John & Angela Cordell says: 5 months

    Lovely holiday.

    "The hotel, food and service was wonderful but the air conditioning was terrible and almost non existent in room 1314, constantly on but not cooling the room."

    Rating: 9,0
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  • De Bruycker Rudy / Praet Brenda says: 5 months


    "Heel goed hotel,propere kamers,eten en drinken genoeg,vriendelijk personeel er is niets teveel gevraagd. Het hotel is aanrader voor prettige vakantie. Mvg Rudy"

    Rating: 9,0
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  • Malcolm & Trish Gill says: 5 months

    10 out of 10

    "Everything about this hotel was wonderful. The staff were excellent. The hotel is beautiful with a stunning view. We couldn't fault it at all. This is our second visit this year and we will certainly be back."

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)