Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • From
    57
    person/night *Bed and Breakfast
  • From
    57
    person/night *Bed and Breakfast
  • From
    57
    person/night *Bed and Breakfast

IBEROSTAR Playa de Muro

Our guests reviewsIBEROSTAR Playa de Muro

  • Sibylla Martha Thut says: 10 months

    Great hotel for familys.

    "The room, the bathroom and the balcony are very nice and clean and the view from the balcony to the old trees and the ocean is gorgeous. The long beach is great and the sea warm and pretty clean. The staff is very atentif, helpful and friendly. The buffet is god. But I missed freh figs and almonds, the speciality of Mallorca. Instead there where funny tasting walnunts. Only once a week there was lamb in the evening. Most of the meet was pork. The hotel is much too noisy for me due to the animations and a huge load of kids. "

    Rating: 4,0
    View moreHide
    10 months

    "Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Playa de Muro hotel for your holidays in Majorca and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We took good note of your comments on our buffets and shared them with our Executive Chefs for information; the passion for gastronomy being one of the prime pillars of our company, we strive to make meals one of the highlights of our guests’ overall holiday experience; we however would like to point out that, in order to ensure the possibility to savor many different flavors at every single meal, our staff follows a two weeks menu rotation, including different them buffets every evening; we are glad however to read that you appreciated the quality of the dishes on offer. Moreover we lament reading the disturbances caused by our entertainment program and the presence of children at our hotel and would like, for a future occasion, to offer you a personalized booking guidance through our call center from where we can give you all the relevant information about our destinations, to help you select the IBEROSTAR hotel that best meets your holiday needs and wishes; for instance we do have two adults only hotels on the island with soft animation programs that are designed for those guests who prefer and quiet and relaxing atmosphere during their visit to Majorca. On the other hand, we are very pleased to read your full satisfaction with the comfort and cleanliness of the room we accommodated you in and greatly appreciate your lovely words towards our staff, their genuine kindness and attentiveness are undoubtedly one of our main assets and we will not fail to congratulate them on your behalf for their contribution to your wellbeing whilst saying among us. Once again, thank you for your visit and constructive critics; we hope that you had a pleasant journey back home and look forward to the opportunity to exceed your expectations on a future occasion. Kindest Regards, Quality Manager IBEROSTAR Playa de Muro "

    View moreHide
  • Kaye Wainwright says: 10 months

    Regards

    "My partner and I stayed from 7th Sept to 14th Sept in the Playa de Muro Hotel in Mallorca. We had to move here from our original hotel, Ciudad Blanca Alcudia Apartamentos, as my partner is disabled and the bathroom in the room at Ciudad Blanca was not suitable. Firstly I must say how helpful and friendly the staff were at both hotels, they are a credit to your organisation. This was our first experience with a wheelchair on holiday, (as only recently become disabled), we feel that the Playa de Muro is trying but has some way to go to be convenient for guests with access issues. For example there is only "one" disabled toilet in the hotel. There is no disabled toilet on the pool or restaurant level. There are no ramps from the reception level to the pool/restaurant level. The lifts are too small for some wheelchairs. The grab rails in the shower (room 1342), were badly situated, there needed to be at least one grab rail near the shower head to enable the guest to pull themselves up under the shower. There was only a grab rail on the left side of the toilet, my partners left arm is paralysed so he needed a grab rail on the right hand side. None of the chairs in the dining room had arms, disabled users need to be able to push themselves up and lower themselves down. The room was extremely small which made using the wheelchair difficult and there was no chair for my partner to sit in although the manager did find one from a bar area which he leant us for the duration of the holiday. I hope these comments will enable you to better understand the needs from a disabled guests point of view."

    Rating: 7,0
    View moreHide
    10 months

    "Dear Kaye, Thank you so much for your kind review and very useful suggestions in order to improve our installations for our guests with mobility difficulties to be able to take advantage of our hotel comfortably ; please be assured that your comments have been shared with the appropriate managers for further review and so as to study the possibility to enhance our future guests’ experience among us. Moreover we would like to express our sincerest gratitude for your lovely comments on our staff, their genuine kindness and sincere commitment to ensure that all guests are enjoying their experience is undoubtedly one of our company’s main assets and we will certainly not fail to congratulate our teams on your behalf for their contribution to your wellbeing whilst staying among us. Once again, thank you for choosing IBEROSTAR and for your constructive critics; we hope that you had a comfortable journey back home and look forward to the opportunity to welcoming you again in our hotels in the very near future and encourage you to contact us beforehand to organize every special arrangement for your future stay. Warmest Regards, Quality Manager IBEROSTAR Playa de Muro "

    View moreHide
  • To The Staff Hotel says: 11 months

    NICE PLACE AND CLEAN & DON'T CHANGE ANYTHING

    "We had 5 nice days in the hotel Iberostar and will get back to the place again one day. Our children and my wife were pleased. The dinner in evening were well prepared and clean and execellent staff at the restaurant. Many thanks again ANTOINE "

    Rating: 8,0
    View moreHide
  • Catrina Irvine says: 11 months

    Was very pleasent

    "Hotel service was excellent ,staff amazing beds were very uncomfortable but would defanitely come back though ."

    Rating: 10,0
    View moreHide
  • Alix Edwards says: 11 months

    We stayed in a family room which had a lovely view of the sea, the children enjoyed it here very much and want to come back and we would definitely stay in Iberostar again!

    "This is a really lovely hotel with access to the beach, beautiful shady pine trees, clean, classy decor, friendly, helpful staff. The food is wonderful and the entertainments staff are great!"

    Rating: 8,0
    View moreHide
  • Sharon Marks says: 11 months

    yes

    "Iberostar Playa de Muro Majorca is a wonderful hotel. The staff are very friendly and cannot do enough for you. This was our 5th visit and we will be returning again. We noticed this year that the hotel has made some improvements by decorating the bar area and new furniture added. The one and only comment is that some of the sun loungers are a little uncomfortable as they are a bit worn out. But I would 100% recommend this hotel to anyone."

    Rating: 10,0
    View moreHide
  • Roseleen Morrissey says: 11 months

    Yes

    "We stayed in the Iberostar Playa de Muro for the second time recently. We had a great time. We received an excellent standard of care. The staff were so friendly and helpful. Variety and standard of food excellent.Bedroom and Hotel cleaned thoroughly everyday. One small disappointment this year was that there was no fresh orange juice at breakfast. Will definitely return next year."

    Rating: 9,0
    View moreHide
Share:
Language: