IBEROSTAR Alcudia Park
Our guests reviewsIBEROSTAR Alcudia Park
Holiday overall was good but the hotel rooms were under expectation, quality/price ratio not satisfactory.
"nice position, very kind personnel, nice common areas, good food at the restaurant a BIG disappointment was the room (in order of importance): - uncomfortable beds; - Noisy: not noise isolating windows (what a pain the glass waste container, the laundry track and any other activity coming from the road); - double bed was formed by two singles; - TV set: having to pass the evening in the room since the small kid was sleeping I found too much outdated the TV set and with too limited channel choice/quality - Room was clean but but the entrance door and the windows were never cleaned during our stay (i.e. greasy hands prints) - quality of the furniture/finishing under the expectations; Other room for improvements: - restaurant opening hour for lunch: 13.00 is late especially for a family with small kids; - the pool bar is not really a daily option for lunch and still opens at 12.30. - there should be enough beach chairs for all the guests at the pool avoiding the assault in the morning (if the space is limited maybe offering some place in the beach) - restaurant: reorganize it in order to avoid long queue, it was hard to be able to eat all together since either me or my wife were always in line; A particular highlight was the wellness treatments."Rating: 7,0
"hotel facilities and all staff fantastic location ideal for family holiday rooms disappointing did not require kitchenette as we were all inclusive would be better as two separate bedrooms for all inclusive holidaymakers please consider when next re-furbish rooms kitchenettes should be for self catering only "Rating: 8,0
"This was our 4th time at Alcudia Park and you can judge by that we have always loved it. However it had deteriorated slightly on this visit. Hence only 3 stars. I will explain later: Pros: The hotel is situated perfectly right on the beach. No roads to cross to get there. The swimming pool area is lovely. The gardens around it are very well kept. The rooms are kept very clean and all of the common areas are clean and tidy (except poolside toilets which get disgustingly dirty - not sure only humans using them!) The food is nice and is adequate. Cons: We first started coming to this hotel before all inclusive was the rage and it was perfect. As it has moved to most people using the facilities of the hotel it has become strained at busy times. There are no where near enough refreshment points for customers. The front cafe which is a lovely spot for an afternoon coffee is now outside the all inclusive and is paid (25% discount for all inclusive). This is a major downside for me as it leaves only the beach bar for all inclusive customers to get liquid refreshment. This is not sufficient. There are also nowhere near enough loungers. The few that exist are snaffled by the Brits (No, not the Germans as we Brits like to complain) This would have been ok but most of these selfish people then went off doing other things all day leaving towels draped to reserve loungers. The hotel has a policy of not allowing this but sadly does not enforce it. This is a major issue. This is not a 4 star hotel in my eyes despite its official rating. It is a good 3 star hotel, hence my rating. All that said you will not get a much better location if you want sun sand and sea."Rating: 6,0
We hadden een fijne vakantie, maar zullen in de toekomst toch kiezen voor een iets luxueuzer hotel.
"Sanitair is verouderd. Slechte matrassen. Heel mooi zwembad, alleen jammer dat je moet vechten voor een ligzetel. Misschien proberen om iedereen de kans te geven om eens aan het zwembad te kunnen plaatsnemen? Eten was lekker en verzorgd, alleen veel te druk in het restaurant. Zeer kindvriendelijk!!!! Toffe animatie!!!"Rating: 7,0
we zijn zeer tevreden!!!!
"zeer goed, goed verzorgd, leuke animatie, lekker eten, ... Op het einde van ons verblijf was het er zeer druk en hadden we 's avonds niet altijd onmiddellijk plaats om te eten. 1 euro om een valies te wegen vind ik overdreven, laat dit een extraatje zijn van het hotel."Rating: 8,0