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  • Hotel in Playa de Muro. IBEROSTAR Hotels & Resorts
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  • Book now and get the best price available through the official web page of the IBEROSTAR Alcudia Park
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    person/night *Room only
  • IBEROSTAR Alcudia Park, 4 stars resort
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    68
    person/night *Room only
  • Hotels in Playa de Muro. Book online your holidays with IBEROSTAR Hotels & Resorts
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IBEROSTAR Alcudia Park

Our guests reviewsIBEROSTAR Alcudia Park

  • Valerie Kay Minton says: 22 days

    "Our overall experience was goid but our room was very tired looking. e.g. needs a good refurbish."

    Rating: 8,0
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  • Sijmen Willem Aleman says: 22 days

    Superb

    "A very good place to stay especially with children. We spend a wonderfull time in the Iberostar Alcudia Park Apert Hotel"

    Rating: 8,0
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  • Janet Veronica Cornish says: 22 days

    "Hotel alcudia park is very good for beach and pool holidays , we will come back again ."

    Rating: 10,0
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  • Dawn Macrae says: 22 days

    "we loved this hotel and holiday. we will defo be coming back."

    Rating: 10,0
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  • Margaret Ann Brown says: 22 days

    "Our stay would have been more enjoyable if your staff kept to the rules i/e Trousers to be worn at dinner,no shorts."

    Rating: 8,0
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  • Gregorio says: 8 months

    Overpriced, old hotel in Playa de Palma

    "average quality of the food, old fashionable rooms, unfriendly staff at the reception. I was denied a late checkout explaining that hotel is fully booked. I have checked the possibility of booking on my phone and there was free rooms which I could easily book. I have told the receptionist that you are not fully booked because I can reserve 10 rooms right now, "you book even 100 rooms" he replies"

    Rating: 5,0
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    8 months

    "Dear Gregorio, Although we sincerely regret reading that your stay at our IBEROSTAR Alcudia Park hotel fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us; we certainly believe that there is always room for improvement and your constructive critics will help us identify areas that could use more attention to detail. We lament your disappointment for not being able to provide you with a late check out on your departure day, however we would like to take the opportunity to explain that as reported both on our website and brochure, we cannot guarantee late check outs until the departure day and that depending on last minute bookings, sometimes we need all the rooms we have. Nevertheless, guests with late flights can use our installations and our courtesy room in order to freshen up before departing for the airport. Moreover, the passion for gastronomy being one of the prime pillars of our company, we deeply lament your dissatisfaction with our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. We have discussed your comment with the concerned departmental managers to ensure that they are used to improve experience for our guests. Last but not least, we were disheartened to read that you did not feel well looked after by our reception team and although your comments do not seem to reflect the usual feedback that we receive on opinion portals and internal surveys we will make sure to forward your review to our head of reception for information. Please be assured that we took your comments into consideration and that they will help us to improve our services. We really thank you for your time and despite the issues you have raised following your stay, we hope that IBEROSTAR will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kindest Regards, Quality Manager IBEROSTAR Alcudia Park "

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  • David Tiffin says: 8 months

    yes

    "room was excellant .staff very friendly and helpful.entertainment crew excellent.would have liked shows to have finished later;saw at 11oclock instead of 10.food fantastic plenty of variety and choice at every meal.we would return to this hotel.or maybe another iborostar hotel in the future."

    Rating: 9,0
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    8 months

    "Dear David, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Alcudia Park hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We will all look forward to welcoming you back to our hotel and please do not hesitate to contact us if you require any special arrangements for your future stay. Warmest Regards, Quality Manager IBEROSTAR Alcudia Park "

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